Publications

Publications

Filter Results: (2,153) Arrow Down
Filter Results: (2,153) Arrow Down Arrow Up

Show Results For

Show Results For

← Page 30 of 2,153 Results →
  • December 2015 (Revised September 2016)
  • Supplement

ANA (B)

By: Doug J. Chung and Mayuka Yamazaki
All Nippon Airways (ANA) became the largest airline in Japan in 2013. Having been designated as a domestic carrier by the Japanese government till the mid-1980s and Japan being the sixth largest domestic airline market, two-thirds of ANA’s passenger revenue came from... View Details
Keywords: Demand and Consumers; Analysis; Economics; Price; Marketing Strategy; Competitive Strategy; Product; Policy; Air Transportation Industry; Japan
Related
  • March 2009 (Revised May 2011)
  • Case

Addleshaw-Goddard LLP

By: Robert G. Eccles, Amy C. Edmondson and James Weber
Addleshaw-Goddard (AG), the 15th largest law firm in the U.K., is seeking ways to serve larger clients on more important legal matters. Part of this strategy involves its "Client Development Centre (CDC)," an innovative idea and set of services launched by Dr. Jim... View Details
Keywords: Price; Innovation and Invention; Service Operations; Partners and Partnerships; Competitive Advantage; Diversification; Legal Services Industry; United Kingdom
Related
  • Web

2023 Reunion Presentations - Alumni

Reunions 2023 Reunion Presentations At Reunions, HBS faculty and other thought leaders address a range of issues facing business and society. Program recordings and materials (slide deck, handouts, etc.) are made available only when... View Details
  • 08 Oct 2007
  • Research & Ideas

Management Education’s Unanswered Questions

be strongly immersed in quantitative training and have a disciplinary orientation. The social science disciplines in particular were economics, sociology, and psychology. Quantitative reasoning eventually took precedence. Q: What choices... View Details
Keywords: by Martha Lagace; Education
  • May 2013
  • Case

Transport Corporation of India (A): The Cross-selling Conundrum

By: V.G. Narayanan and Saloni Chaturvedi
Transport Corporation of India was a logistics company that provided multi-modal transport solutions to its customers. Set up in 1958, TCI had grown from a 'one man, one truck, one office' set-up to a company with revenues of $400 million in half a century. TCI's... View Details
Keywords: Customer Relationship Management; Business Divisions; Performance; Sales; Transportation Industry; India
Related
  • 04 Mar 2024
  • Research & Ideas

Want to Make Diversity Stick? Break the Cycle of Sameness

When US Supreme Court Justice Ruth Bader Ginsburg died in 2020, Harvard Business School Assistant Professor Edward Chang noticed something interesting: To fill the vacancy, then-President Donald Trump replaced Ginsburg with another woman,... View Details
Keywords: by Michael Blanding
  • 08 Aug 2022
  • HBS Case

Building an 'ARMY' of Fans: Marketing Lessons from K-Pop Sensation BTS

fan base. The effective use of social media was how they created an ecosystem." In a recent case study, “BTS and ARMY,” Harvard Business School associate professor Doug Chung and research associate Kay Koo show how BTS marshalled its... View Details
Keywords: by Shalene Gupta; Media & Broadcasting; Music
  • 01 Jun 2023
  • HBS Case

A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?

business leaders recognize that just because an individual makes a mistake does not mean they cannot be valuable within an organization.” Yet as soon as he opened up about his incarceration, the previously jovial meeting with the senior... View Details
Keywords: by Dina Gerdeman; Apparel & Accessories
  • Web

Faculty & Research - Global

What was the best expansion strategy for them? Was every part of their model portable to other countries? See all research Global Colloquium for participant-centered learning For senior faculty at top business schools in emerging... View Details
  • 12 Mar 2021
  • News

My Favorite Case

1977) MORE A century after the introduction of the first case to Harvard Business School, the case method remains the cornerstone of the educational experience. But it is also clear, from the scores of stories submitted here, that certain... View Details
Keywords: Business Schools & Computer & Management Training; Business Schools & Computer & Management Training
  • Web

About - Global

About Building upon a rich legacy of global engagement in business education. The Global Initiative is anchored by a team based in Boston with more than 65 staff sitting in key regions around the world to contribute to the school’s global... View Details
  • 16 Nov 2021
  • HBS Case

How a Company Made Employees So Miserable, They Killed Themselves

company that resorted to inhumane means of reducing its workforce, according to a trio of case studies co-written by Cynthia Montgomery, the Timken Professor of Business Administration at Harvard Business... View Details
Keywords: by Michael Blanding
  • January 2024
  • Case

National Football League and Private 5G

By: Andy Wu, Grant Son and Shuoyu Chen
On September 9, 2021, the National Football League (NFL) designated Verizon as its official 5G partner in a 10-year deal, committed to enhance the experience for NFL teams, players, and fans in stadiums. NFL Commissioner Roger Goodell said, “Verizon will help us... View Details
Keywords: Football; National Football League; 5G; Verizon; Communication Technology; Mobile and Wireless Technology; Technology Adoption; Risk and Uncertainty; Business Strategy; Collaborative Innovation and Invention; Sports Industry; Telecommunications Industry
Related
  • 01 Mar 2019
  • News

The Burden Legacy

1971, feminist activist and journalist Gloria Steinem spoke to the Harvard Business Women (today’s Women’s Student Association). Boxing champion Muhammad Ali electrified a packed auditorium when he addressed the Harvard College Class of... View Details
Keywords: Linda Kush
  • Web

Biography - Institute For Strategy And Competitiveness

and teacher. Throughout his career at Harvard Business School, he has brought economic theory and strategy concepts to bear on many of the most challenging problems facing corporations, economies and societies, including market... View Details
  • Web

Finance - Faculty & Research

Controls." Art. 104104. Journal of International Economics 157 (September 2025). Revenue Collapses and the Consumption of Small Business Owners in the COVID-19 Pandemic By: Olivia S. Kim , Jonathan A. Parker and Antoinette Schoar August... View Details
  • 07 Mar 2023
  • HBS Case

ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?

the high ground, allowing it to influence norms and policies to mitigate AI bias. But the tech giant’s decision to push out pioneering AI researcher and ethicist Timnit Gebru set the company on a rocky course, contends Harvard Business... View Details
Keywords: by Scott Van Voorhis; Technology
  • 03 Apr 2012
  • First Look

First Look: April 3

  PublicationsAddressing the Leadership Gap in Medicine: Residents' Need for Systematic Leadership Development Training Authors:Daniel Mark Blumenthal, Kenneth Richard Lee Bernard, Jordan David Bohnen, and Richard Bohmer... View Details
Keywords: Carmen Nobel
  • Web

Measure Outcomes & Cost for Every Patient - Institute For Strategy And Competitiveness

Until recently, having full sets of outcome measures for clinical conditions a was major limitation to implementing this part of the value-based health care agenda. That was changed in 2012 when leaders at Harvard Business Sschool, Boston... View Details
  • 04 May 2021
  • Book

Best Buy: How Human Connection Saved a Failing Retailer

desperate to get the toy fixed. “At any other store, they would have been directed to the toy aisle to buy a replacement,” says Hubert Joly, Best Buy’s former chairman and CEO, who is now a senior lecturer of business administration at... View Details
Keywords: by Michael Blanding; Retail