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  • All HBS Web  (1,519)
    • People  (4)
    • News  (492)
    • Research  (856)
    • Multimedia  (2)
  • Faculty Publications  (61)
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  • 23 Jul 2018
  • Research & Ideas

The Open Office Revolution Has Gone Too Far

offices because so many of us work in them, and we have very strong opinions about them. They were all the rage in the late 20th century, and academic attention in them followed suit. But most of those studies were based on survey data... View Details
Keywords: Re: Ethan S. Bernstein
  • 15 May 2013
  • Research & Ideas

From McRibs to Maseratis: The Power of Scarcity Marketing

satisfaction even as companies ring up increased sales. Applying this principle is straightforward when it comes to ephemeral delights such as movies and bunless sandwiches. But what about major purchases? Derek Lee is an aspiring actor... View Details
Keywords: Re: Michael I. Norton
  • 09 Feb 2004
  • Research & Ideas

Got a New Strategy? Now Make it Happen

structure, problems began to emerge. The functional departments didn't give the new businesses the attention they needed. The staffs of the regional field organizations were in a funk; they thought their customer perspective was being... View Details
Keywords: by Michael Beer & Russell A. Eisenstat
  • 05 Feb 2007
  • Research & Ideas

Business and the Global Poor

this market at the bottom of the economic pyramid (BOP) must look beyond just selling products—they must find ways to create social and economic value, according to the editors of a new volume, Business Solutions for the Global Poor. The... View Details
Keywords: by Sean Silverthorne
  • 18 Sep 2013
  • Research & Ideas

Unspoken Cues: Encouraging Morals Without Mandates

taking any given moral standpoint. The notes do emphasize, however, that case protagonists can end up being losers or winners in a challenging mêlée. In fact, many notes point out that the situation in question can result in either... View Details
Keywords: by Sean Silverthorne; Education
  • 26 Nov 2001
  • Research & Ideas

Manager or Mentor? Why You Must Be Both

aisles. That shows the students that you're in charge. "Managers who manage for performance are more likely to be blindsided by events they should have foreseen and in many cases fixed." While Thomas did not automatically disdain the View Details
Keywords: by Martha Lagace
  • 02 Aug 2004
  • What Do You Think?

For Greater Transparency, Is Section 404 an Effective Response?

Summing Up Responses to this month's column raise questions about whether Section 404 of the Sarbanes-Oxley Act, requiring that senior managers certify the integrity of the processes by which their companies' financial reports are... View Details
Keywords: by James Heskett
  • 29 May 2006
  • What Do You Think?

How Important Is the “Service Sector Effect” on Productivity?

Summing Up Do increases in social sector productivity, which seem to prevail at least in the U.S., benefit consumers at the expense of workers? Or is the scale weighted in favor of the latter who may benefit two ways, in terms of both an... View Details
Keywords: by James Heskett; Service
  • 06 Mar 2006
  • What Do You Think?

The China Dilemma for U.S. Firms: Comply, Resist, or Leave?

Summing Up The jury is in. Nearly all respondents to this month's column would advise U.S. firms such as Yahoo, Google, Cisco, and Microsoft to continue to operate in China despite the government's possible use of their content or... View Details
Keywords: by James Heskett; Technology
  • 02 Jul 2012
  • Research & Ideas

Why Good Deeds Invite Bad Publicity

There is next to no evidence that CSR positively adds to a company's bottom line, according to Felix Oberholzer-Gee, the Andreas Andresen Professor of Business Administration at Harvard Business School. "You cannot find a robust direct... View Details
Keywords: by Michael Blanding; Energy
  • 05 Apr 2010
  • Research & Ideas

HBS Cases: iPads, Kindles, and the Close of a Chapter in Book Publishing

to prop up the print book business by upping the price of e-books, Olson says. Some companies even hope to introduce parallel pricing by selling e-books at the same price as the edition (hardcover,... View Details
Keywords: by Julia Hanna; Information; Publishing; Entertainment & Recreation
  • 22 Aug 2005
  • Research & Ideas

Balancing the Future Against Today’s Needs

It is a classic leadership challenge of the early twenty-first century: How do you steer your business and motivate your people to pursue breakthrough growth while giving proper attention to executing the here and now with the utmost care... View Details
Keywords: by Paul Michelman
  • 16 Jan 2019
  • Research & Ideas

What Football Firings Teach Managers About Staying Relevant

the peak for coaches on a given team would occur around year six.” Results confirmed our hypothesis that the relationship between coach tenure and coach effectiveness is indeed quadratic in nature; that is, as coach tenure increases, team performance improves View Details
Keywords: by Boris Groysberg, Evan M.S. Hecht, and Abhijit Naik; Sports
  • 02 Oct 2018
  • First Look

New Research and Ideas, October 2, 2018

topics, even controlling for their country of origin and gender. For example, CEOs who tend to be more expressive devote more attention to topics related to society at large and avoid topics related to the government. By contrast, dour... View Details
Keywords: Dina Gerdeman
  • 15 Oct 2001
  • Research & Ideas

Rethinking E-Leadership

you don't model the importance of sweating the details. Downturns expose the weaknesses in your internal systems, observes Chuang. Technical expertise—the ability to solve cash flow problems, interpret what customers are really saying, or set View Details
Keywords: by Melissa Raffoni
  • 10 Mar 2002
  • Research & Ideas

Breakthrough Negotiation: Don’t Leave It On the Table

Watkins The best negotiators also work to foster organizational learning, both during and after a negotiation. They pay careful attention to managing the team learning process, establishing clear roles and responsibilities for observation... View Details
Keywords: by Michael Watkins
  • 01 Mar 2017
  • Research & Ideas

A Good Thing Happens When Doctors Start Talking to Their Patients

another case in point. “Patients see their primary care physician, who advises them on insulin therapy, but no one follows up to make sure patients are taking their insulin,” he says. Why not? Doctors aren’t paid for those follow-up... View Details
Keywords: by Michael Blanding; Health
  • 13 Mar 2007
  • First Look

First Look: March 13, 2007

can achieve. Should he accept the offer provided by a private equity firm that is buying up other small competitors in his industry? Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=807125 The... View Details
Keywords: Martha Lagace
  • 19 Nov 2012
  • Research & Ideas

LEED-ing by Example

this strategy actually worked, up until now. “LEED [adoption] is not just something to pay attention to when there's a bid to rebuild city hall.” In a new paper, Public Procurement and the Private Supply of... View Details
Keywords: by Carmen Nobel; Construction; Real Estate; Energy; Utilities
  • 16 Dec 2013
  • HBS Case

D’O: Making a Michelin-Starred Restaurant Affordable

consideration, both sensory and economic. On the sensory side: He has designed several eating utensils, including an espresso spoon that sports a hole in the middle so as not to break up the continuity of the crema on top. On the economic... View Details
Keywords: by Carmen Nobel & Joanie Tobin; Food & Beverage
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