Best Practices - Publications - Faculty & Research

03 Jan 2011
Research & Ideas

Most Popular Articles of 2010

it's needed, according to Harvard Business School professor Amy J.C. Cuddy. Introverts: The Best Leaders for Proactive Employees Think effective leadership requires gregariousness and charisma? Think again. Introverts actually can be... View Details

Keywords: by Staff

24 Feb 2020
Research & Ideas

The Hidden Vulnerabilities of Open Source Software

million, of secure web servers on the internet and allowed numerous data breaches, including the theft of 4.5 million medical records from a large hospital chain. In response to Heartbleed, the Linux Foundation established CII, a project that helps support View Details

Keywords: by Frank Nagle and Jenny Hoffman; Computer

14 Jul 2003
Research & Ideas

Understaffed and Overworked: What Now?

milestones and successes can get people energized really quickly." Andrus practices what her company's products preach: She holds both regular team meetings and one-on-ones with her direct reports; she also underscores the importance... View Details

Keywords: by Paul Michelman

15 Jun 2007
Research & Ideas

Remembering Alfred Chandler

linkages he saw and analyzed. “Al Chandler had one of the best darn smiles this side of the Continental Divide." —Nancy F. Koehn Second, he wrote about the past but this work was always anchored by his own eye on the present. Al... View Details

Keywords: by Sean Silverthorne

22 Jul 2019
Book

How to Be a Digital Platform Leader

years after Android. By then, there were already hundreds of thousands of applications written for the other operating systems. Even though Microsoft may have had the best of the three operating systems, it didn’t matter because it was... View Details

Keywords: by Martha Lagace

14 Jul 2020
Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

providing personal protection equipment (PPE) to suppliers and contractors. In some cases, risk-sharing practices meant sharing workers with other businesses so companies experiencing a downturn could help businesses with a temporary... View Details

Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa

18 Oct 2011
First Look

First Look: October 18

undermine Hong Kong's position as a financial center in the long-term. Hong Kong's position as a global financial powerhouse was due in part to its rigorous emphasis on compliance and enforcement-allowing companies to report under Chinese GAAP, the View Details

Keywords: Sean Silverthorne

03 May 2010
Research & Ideas

What Is the Future of MBA Education?

analytical knowledge to more of what we call "doing" (skills) and "being" (a sense of purpose and identity) must occur. Business schools need to think innovatively about how best to use the resources available to them. For example, there... View Details

Keywords: by Martha Lagace; Education

15 Oct 2007
Research & Ideas

Businesses Beware: The World Is Not Flat

powerful economies [at the expense of] Bangladeshi rickshaws." It is neither principled nor practical for companies to stick their heads in the sand in response to an issue as fundamental as the distribution of the globalization... View Details

Keywords: by Martha Lagace

Research Summary

Supply Chain Inventory Planning

My work studies management decision-making in demand and supply planning contexts with a focus on forecasting and inventory planning decisions. I examine these decision-making processes from both a supply chain (i.e. across firm) and an... View Details

27 Oct 2002
Research & Ideas

Want a Happy Customer? Coordinate Sales and Marketing

To other functional departments such as finance and operations, the sales and marketing functions look alike. After all, they are both "outward looking," focused on the customer and the market. But, creating a strong marketing and sales team has proven... View Details

Keywords: by Benson Shapiro

07 Apr 2020
Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

need, the new world for brands will have trust at its core. The mandate to brands from global consumers is clear: step up and help, not just your own customers and employees, but the world at large; protect all, support and care for all, and innovate in the public’s... View Details

Keywords: by Jill Avery and Richard Edelman

16 Jul 2013
First Look

First Look: July 16

both the exchange and the acceptance of ideas-people really hear your message and become open to it. Cultivating warmth and trust also boosts the quantity and quality of novel ideas that are produced. The best way to gain influence is to... View Details

Keywords: Anna Secino

Research Summary

Overview

The overarching goal of my research is to produce works that are influential and informative to both academics and practitioners in the field of operations management. To accomplish this, I collaborate with industry partners who provide knowledge about their field,... View Details

14 May 2009
Sharpening Your Skills

Sharpening Your Skills: Managing Teams

Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions To Be Answered How does a team leader win the confidence of the group? What's the best... View Details

Keywords: Re: Multiple Faculty

15 Oct 2012
Research & Ideas

Why Business IT Innovation is so Difficult

has to be implemented across a large, distributed organization. "Large firms definitely had some work to do to adopt," says McElheran. "But it seems that the best firms had practices in place to deal with... View Details

Keywords: by Maggie Starvish

08 Jul 2024
Research & Ideas

The Critical Computer Science Principles Every Strategic Leader Needs to Know

around an “insert and mediate” strategy. Typically, Wu writes, insert and mediate works best when the new entrant “can offer something to both sides”—an example being Sun Microsystems’ development of Java. 4. The two layers that run the... View Details

Keywords: by Ben Rand; Technology; Information Technology

05 Sep 2012
What Do You Think?

Will Business Management Save US Health Care?

like Atul Gawande, US health care may be in the process of discovering management. Of course, hospital administration has been with us as long as hospitals. But the administrator has always been a second class citizen in the workplace, a facilitator of both the View Details

Keywords: by Jim Heskett; Health

21 Mar 2011
Research & Ideas

Are We Thinking Too Little, or Too Much?

that doesn't mean they're the best decisions. And if you've done something the same way for 10 years, it might be time to reconsider—to think a little more." Stale Popcorn More detrimentally, people may make downright bad decisions... View Details

Keywords: by Carmen Nobel

19 Nov 2010
Research & Ideas

The Landscape of Integrated Reporting: An E-Book

make great progress in society. How can we get started down this path? One way is to introduce progressive ideas and practices that demonstrate to the world we care about more than profits. It's not that profits aren't important; no... View Details

Keywords: by Nitin Nohria; Accounting

Publications