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  • All HBS Web  (1,729)
    • News  (317)
    • Research  (1,212)
    • Events  (3)
    • Multimedia  (4)
  • Faculty Publications  (429)
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  • Web

Technology & Innovation - Faculty & Research

inserting themselves at every juncture in the customer's consumption chain. By decoupling—the act of separating activities that people are used to co-consuming—new digital businesses are disrupting retailing, telecom and other industries. Decoupling allows consumers to... View Details
  • 01 Jan 2007
  • News

Jaime Augusto Zobel de Ayala, MBA 1987

entrepreneurial style of management has benefited both Ayala and an island nation that faces significant social and economic challenges. At least once a year, Jaime Zobel, his brother Fernando (who shares leadership of the Ayala View Details
  • 01 Mar 2024
  • News

Game On

It’s raining in Sarasota. And not a light sprinkle but a proper, Florida drenching, so the outdoor courts at the Pickleball Club’s Lakewood Ranch location are deserted. Inside is a different story. Most of the 12 courts are in play. With four people to a court, all... View Details
Keywords: Jen McFarland Flint; photographed by Edward Linsmier; Amusement, Gambling, and Recreation Industries; Arts, Entertainment
  • March 2025
  • Teaching Note

Seattle's Climate Pledge Arena: Ticket to a Greener Future

By: Rosabeth Moss Kanter and Jacob A. Small
Teaching Note for HBS Case No. 325-110. CEO Tim Leiweke reviewed the process by which his newly formed Oak View Group had managed a major rebuild of a landmark arena in Seattle which attracted a National Hockey League franchise and major entertainers concerned about... View Details
Keywords: Climate Change; Environmental Sustainability; Leadership; Bids and Bidding; Standards; Corporate Social Responsibility and Impact; Green Buildings; Construction; Partners and Partnerships; Sports Industry; Entertainment and Recreation Industry; Seattle
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Kanter, Rosabeth Moss, and Jacob A. Small. "Seattle's Climate Pledge Arena: Ticket to a Greener Future." Harvard Business School Teaching Note 325-114, March 2025.
  • 19 Jul 2011
  • First Look

First Look: July 19

claims about the benefits of broader operational scope. The performance benefits of focus are typically attributed to reduced complexity, lower uncertainty, and the development of specialized expertise,... View Details
Keywords: Sean Silverthorne
  • 05 Apr 2016
  • First Look

April 5, 2016

“lean-in." We use a laboratory experiment to examine the effect of leaning-in. Despite men and women achieving similar and positive returns when they are forced to negotiate, we find that women avoid negotiations more often than men. While this suggests that women... View Details
Keywords: Sean Silverthlorne
  • 01 Feb 2001
  • News

What Makes a Good Leader

business leadership can benefit society." photo courtesy HBS Communications The ability to render that judgment can sometimes make or break a company. "The phrase 'public confidence, private doubt' comes to mind," observes Joe Badaracco.... View Details
Keywords: Management
  • July 2016
  • Case

'Golden Leash' Pay for Directors at The Dow Chemical Company

By: Ian Gow, Suraj Srinivasan and Neeraj Goyal
In November 2014, The Dow Chemical Company was faced with the prospect of a proxy battle with prominent hedge fund and activist investor Third Point Management. The activist had criticized Dow’s recent performance and advocated that the company split itself to maximize... View Details
Keywords: Motivation and Incentives; Governing and Advisory Boards; Executive Compensation; Investment Activism; Chemical Industry
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Gow, Ian, Suraj Srinivasan, and Neeraj Goyal. "'Golden Leash' Pay for Directors at The Dow Chemical Company." Harvard Business School Case 117-029, July 2016.
  • 27 Jan 2020
  • Research & Ideas

Hard Work Isn't Enough: How to Find Your Edge

Associate Professor Laura Huang, who studies early entrepreneurship, where failure is common. “You can take two people who work equally hard, and one person will naturally have an advantage and achieve success, while the other can’t climb the View Details
Keywords: by Dina Gerdeman
  • 27 Apr 2016
  • Research & Ideas

How the FBI Reinvented Itself After 9/11

enforcement agency. Its official fact sheet read, “The primary function of the FBI is law enforcement.” Today, the fact sheet reads “national security.” LESSONS ABOUT THE INTERPLAY OF DESIGN AND IDENTITY IN TIMES OF RADICAL CHANGE At each point in time, an organization... View Details
Keywords: by Carmen Nobel
  • July 2001 (Revised March 2002)
  • Case

Progressive Insurance: Disclosure Strategy

By: Amy P. Hutton and James Weber
Progressive Insurance had refused to play Wall Street's earning game. Progressive didn't manage reported earnings nor did management give guidance to analysts. Management then considered taking their unique disclosure strategy one step further to become the first to... View Details
Keywords: Earnings Management; Stocks; Corporate Disclosure; Insurance; Volatility; Insurance Industry; United States
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Hutton, Amy P., and James Weber. "Progressive Insurance: Disclosure Strategy." Harvard Business School Case 102-012, July 2001. (Revised March 2002.)
  • 25 Jan 2016
  • Research & Ideas

When Negotiating a Price, Never Bid with a Round Number

one and a half years, or maybe some other time.” Social psychology in finance Previous research has shown the benefits of precise bidding in the real-estate industry, where a precise listing price indicates that the seller has done... View Details
Keywords: by Carmen Nobel
  • 03 May 2016
  • First Look

First Look, May 3, 2016

employee perceptions of employment security. In particular, we exploit exogenous state-level changes in unemployment insurance benefits and test for partial unwinding of prior upward earnings management when View Details
Keywords: Sean Silverthorne
  • Web

Photography and Print Advertising - The High Art of Photographic Advertising - Baker Library | Bloomberg Center

the vast array of manufactured goods. As Elspeth Brown notes in The Corporate Eye: Photography and the Rationalization of American Commercial Culture 1884–1929 (Johns Hopkins University Press, 2005), at that time “the influence of applied... View Details
  • 18 May 2022
  • Research & Ideas

Are Banks the ‘Bad Guys’? Overdraft Fees Are Crushing Low-Income Customers

by the banks might have severe consequences on consumers living paycheck to paycheck. About 14 percent of bank customers incur five or more overdraft fees a year, according to the FDIC. The researchers estimate that 4.2 million customers have View Details
Keywords: by Rachel Layne; Financial Services
  • November – December 2008
  • Article

Chief Risk Officers at Crunch Time: Compliance Champions or Business Partners?

By: Anette Mikes

Risk management departments in financial institutions have been undergoing major transformations. New regulatory requirements have raised the bar on compliance, and expanded the remit of risk management significantly. The compliance imperative requires banks to... View Details

Keywords: Banks and Banking; Corporate Governance; Governance Compliance; Governing Rules, Regulations, and Reforms; Managerial Roles; Risk Management; Partners and Partnerships
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Mikes, Anette. "Chief Risk Officers at Crunch Time: Compliance Champions or Business Partners?" Journal of Risk Management in Financial Institutions 2, no. 1 (November–December 2008).
  • 11 Apr 2012
  • Research & Ideas

The High Risks of Short-Term Management

themselves and their investors. There's another surprise in the research: short-termism might not be as widespread as we think, and a substantial number of corporations are rising to the challenge. "One important takeaway is that firms... View Details
Keywords: by Sean Silverthorne; Financial Services
  • September–October 2013
  • Article

The Role of Organizational Scope and Governance in Strengthening Private Monitoring

By: Lamar Pierce and Michael W. Toffel
Governments and other organizations often outsource activities to achieve cost savings from market competition. Yet such benefits are often accompanied by poor quality resulting from moral hazard, which can be particularly onerous when outsourcing the monitoring and... View Details
Keywords: Crime and Corruption; Decision Choices and Conditions; Corporate Accountability; Governance Compliance; Policy; Management Practices and Processes; Demand and Consumers; Market Design; Market Entry and Exit; Market Transactions; Service Delivery; Service Operations; Business Processes; Organizational Structure; Performance Effectiveness; Performance Expectations; Practice; Transportation; Transportation Industry; Service Industry; United States; New York (state, US)
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Pierce, Lamar, and Michael W. Toffel. "The Role of Organizational Scope and Governance in Strengthening Private Monitoring." Organization Science 24, no. 5 (September–October 2013): 1558–1584. (Winner of the NBS Research Impact on Practice Award from the Academy of Management (AOM) and Network for Business Sustainability (NBS))
  • 23 Mar 2023
  • Research & Ideas

As Climate Fears Mount, More Investors Turn to 'ESG' Funds Despite Few Rules

Investor interest in social responsibility has skyrocketed in the past three years, even as US regulations to hold companies accountable remain in flux and the environmental, social, and governance (ESG) label itself draws backlash. Investors are willing to pay a... View Details
Keywords: by Rachel Layne; Financial Services
  • Blog

What Can You Do to Foster Gender Equity?

up over half of the college-educated workforce in the United States, for example, they are still vastly underrepresented in corporate leadership ranks. So, why haven't organizations made more progress in promoting women? I worked with a... View Details
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