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  • Web

Leverage LinkedIn - Alumni

putting your best foot forward. Importance of Social Networks Social networks have given us the ability to connect with almost anyone in the blink of an eye, making it much easier to expand, nurture and maintain our relationships. Learn... View Details
  • 03 Aug 2009
  • Research & Ideas

Corporate Social Responsibility in a Downturn

recession turns around. Q: How would you advise that executives best communicate their CSR efforts to stakeholders when the economy is in such turmoil? A: This is the time for executives to undertake a CSR audit and classify the programs... View Details
Keywords: by Martha Lagace
  • 2024
  • Working Paper

The Fading Light of Democratic Capitalism: How Pervasive Cronyism and Restricted Suffrage Are Destroying Democratic Capitalism as a National Ideal…and What to Do about It

By: Malcolm S. Salter
What are we to do about declining public trust and confidence in democratic capitalism, which many citizens consider a cornerstone of our national ideology and identity? While the answer is not entirely clear, I argue in this essay that any effort aimed at restoring... View Details
Keywords: Government Administration; Economic Systems; Trust; United States
Related
  • 06 May 2008
  • First Look

First Look: May 6, 2008

quarters of operation, Google's internally developed prediction market has delivered accurate and decisive predictions about future events of interest to the company. Google must now determine how to increase participation in the market, and how to View Details
Keywords: Martha Lagace
  • Web

Business & Environment - Faculty & Research

Integrated Reporting and Investor Clientele By: George Serafeim In this paper, I examine the relation between Integrated Reporting (IR) and the composition of a firm's investor base. I hypothesize and find that firms that practice IR have... View Details
  • February 2014 (Revised January 2024)
  • Case

Go Mobile: Aligning District Managers and Store Teams

By: Tatiana Sandino
Indian cell phone retailer Go Mobile had implemented high-powered incentives to motivate its store employees to behave as owners and provide exceptional service. As the company scaled up, it faced multiple challenges in building a layer of district managers that were... View Details
Keywords: Employee Relationship Management; Mobile and Wireless Technology; Growth Management; Organizational Design; Salesforce Management; Motivation and Incentives; Management Practices and Processes; Telecommunications Industry; India
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  • 28 Aug 2007
  • First Look

First Look: August 28, 2007

firms in our sample, making it difficult to control for these effects across economies. Practical implications—Government involvement in state-owned enterprises may be contributing to a divergence in the pattern of business... View Details
Keywords: Martha Lagace
  • 01 Nov 2020
  • Research & Ideas

Good Leadership Is an Act of Kindness

cares about their well-being. Many realize that this needs to change. Practicing active, habitual kindness can transform the remote workplace and it can start today. A little reassurance, compassionate listening, a conscious effort to... View Details
Keywords: by Boris Groysberg and Susan Seligson
  • Research Summary

Clinical Trials as a setting for Health Policy and Management Research

The clinical trial marketplace is in flux. A decade ago, pharmaceutical firms almost exclusively conducted the study of their novel drug compounds within major academic medical centers. But today, industry-sponsored clinical trials are increasingly using community... View Details
  • 31 Oct 2018
  • What Do You Think?

What is the Function of Fear in Leadership?

up saving the life of the potential victim The trigger for achieving the desired outcome: instilling the sense of fear in the subordinate. Accordingly, can an argument be made that at times and under certain circumstances fear might be the View Details
Keywords: by James Heskett
  • Web

Technology & Innovation - Faculty & Research

and unfunded firms. Because randomization of the sample was not feasible, we address endogeneity around selection bias using a sample of qualitatively similar firms based on a funding decision score. This allows us to observe the local effect of samples in which we... View Details
  • 16 Oct 2023
  • HBS Case

Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta

a US Airways takeover in the early 2000s, Delta was profitable and had been named by Fortune as the world’s most-admired airline twice. A champion in practicing “servant leadership” and “taking care of Delta’s people,” Bastian immediately... View Details
Keywords: by Lane Lambert; Air Transportation
  • 13 Sep 2011
  • First Look

First Look: September 13

practices creating a learning and innovative organization; and tracking results in terms of the "four Rs" of retention, referrals, returns to labor, and relationships with customers. It shows "the culture cycle" at... View Details
Keywords: Sean Silverthorne
  • Web

Executive Education | Social Enterprise | Harvard Business School

Institute for Racial Reconciliation "I have a small cohort of colleagues and friends from the program. We meet virtually every other month to encourage one another to complete our stated goals (developed before completing the program), share View Details
  • 08 Oct 2020
  • Research & Ideas

Keep Your Weary Workers Engaged and Motivated

four-drive ecosystem Acquire/Achieve On the organizational level this drive is usually met through the compensation and rewards system. Best practices include: Pay as well as competitors. There can be... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 12 Nov 2008
  • First Look

First Look: November 12, 2008

Development (TvT) of Amsterdam, Holland, was deeply worried about the status of his largest ongoing project: the Amsterdam World Trade Center (WTC). As the discretionary developer, van Tartwijk needed to present his firm's recommendations to WTC owners and municipal... View Details
Keywords: Martha Lagace
  • 27 Jul 2020
  • Book

Reflection: The Pause That Brings Peace and Productivity

Instead, they practice the art of reflection “in the cracks and crevices of their everyday lives” to help them make better decisions day by day and problem by problem. Badaracco recommends four design principles for reflection. Like... View Details
Keywords: by Dina Gerdeman
  • Web

Accounting & Management Awards & Honors - Faculty & Research

2021 by the Corporate Practice Commentator . 2020 Aiyesha Dey : Winner of the Best Discussant Award at the 2020 Review of Accounting Studies Conference. Jonas Heese : Received the 2020 European Accounting... View Details
  • 08 Aug 2005
  • Research & Ideas

Decision Rights: Who Gives the Green Light?

best practices promise to lower them. Weighing The Costs There are two types of costs that must be considered in allocating decision rights. In their 1990 paper, "Specific and General Knowledge, and... View Details
Keywords: by Peter Jacobs
  • 13 Mar 2007
  • First Look

First Look: March 13, 2007

discovered two distinct factors: learn-what (activities that identify current best practices) and learn-how (activities that operationalize practices in a given setting). We then conducted general linear... View Details
Keywords: Martha Lagace