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Show Results For
- All HBS Web
(1,059)
- People (1)
- News (189)
- Research (740)
- Events (5)
- Multimedia (7)
- Faculty Publications (374)
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- 11 Sep 2007
- First Look
First Look: September 11, 2007
organization. But they also leverage the knowledge they've accumulated about the company's people, suppliers, customers, and future direction. Placed squarely at the intersection of succession planning and leadership development, this book describes the distinguishing... View Details
Keywords: Martha Lagace
- 12 Oct 1999
- Research & Ideas
Confronting the Challenges that Face Bricks-and-Mortar Stores
merchandise. Other researchers have reported that brand names become less important as the amount of detailed information about a product's attributes increases. In some cases, technology has produced less of an effect on consumers'... View Details
- 28 Jan 2002
- Research & Ideas
Read All About It! Newspapers Lose Web War
advertising they sought was much more focused around the interactive and direct targeting attributes of the new media. Threat had motivated action, but it was resulting in an aggressive replication of the newspaper business. Newspapers... View Details
- 18 Oct 2018
- Research & Ideas
How to Use Free Shipping as a Competitive Weapon
shipping model, according to Ngwe. Ngwe attributes the higher purchase totals to customers overshooting the minimum balance needed to qualify for free shipping, due to the extra time and effort required to hit it exactly. "Shoppers... View Details
- 30 Aug 2010
- Research & Ideas
Turning Employees Into Problem Solvers
context of the health-care industry drew instant attention. Preventable medical errors resulting in injury cost the industry somewhere between $9 billion and $15 billion a year, the report stated. Even more shockingly, by some measures the number of patient deaths... View Details
- 12 Jan 2016
- First Look
January 12, 2016
exposure to workplace attributes that contribute to poor health. We used General Social Survey data to estimate differential exposures to workplace conditions, results from a meta-analysis that estimated the effect of workplace conditions... View Details
Keywords: Carmen Nobel
- 17 Dec 2001
- Research & Ideas
Enterprising Women
offered by "emotional intelligence," a quality more often credited to women than men? New Yorker Susan Willet Bird cited Mayor Rudy Giuliani's transformation in the public eye from dictator to benign emperor, a reversal which she View Details
Keywords: by Julia Hanna
- 05 Aug 2014
- First Look
First Look: August 5
Research on Multiple Identities: Toward an Intrapersonal Network Approach By: Ramarajan, Lakshmi Abstract—Psychologists, sociologists, and philosophers have long recognized that people have multiple identities-based on attributes such as... View Details
Keywords: Sean Silverthorne
- 05 Jul 2011
- First Look
First Look: July 5
technology" is something consumers would value in other domains. In addition, Nanda must decide how to continue marketing Clocky and its successors, given the potential for cannibalization. Clocky's success was largely attributable... View Details
Keywords: Sean Silverthorne
- 12 Feb 2019
- First Look
New Research and Ideas, February 12, 2019
stemming from the idea that unexpected outcomes heighten the desire to sense-make, Study 4 shows that when bad news is unexpected, messenger dislike is pronounced. Finally, consistent with the notion that people fulfill the desire to sense-make by View Details
Keywords: Dina Gerdeman
- 19 May 2015
- First Look
First Look: May 19
discrete regime shifts in 1977 and 2000. The increase in bond risks after 1977 is attributed primarily to a shift in monetary policy towards a more anti-inflationary stance, while the more recent decrease in bond risks after 2000 is View Details
Keywords: Sean Silverthorne
- 26 Jul 2016
- First Look
July 26, 2016
less competent than employees who do not. Across five experiments, we explore how reframing a socially inappropriate emotional expression (distress) by publicly attributing it to an appropriate source (passion) can shape perceptions of,... View Details
Keywords: Sean Silverthorne
- 06 Oct 2009
- First Look
First Look: October 6
for tax analysis answers this question in the affirmative. Moreover, a plausible parameterization using data on height and wages implies a substantial height tax: a tall person earning $50,000 should pay $4,500 more in tax than a short person. One interpretation is... View Details
Keywords: Martha Lagace
- 17 Nov 2003
- Research & Ideas
The Business of Babies
"This is an intimately personal transaction, yet in many instances, people don't want to be involved with the ultimate suppliers. It's a market suited to intermediaries such as brokers, lawyers, and agents." The emphasis in donor profiles on intelligence and... View Details
- 09 Jul 2018
- Research & Ideas
Overcoming the Challenges of Selling Brand New Technology (Hey, Need a 3-D Printer?)
SeventyFour Few phrases in business are more seductive than the one attributed to Ralph Waldo Emerson in the 19th century: “Build a better mousetrap and the world will beat a path to your door.” Unless, of course, what you are selling is... View Details
- 12 Jun 2012
- First Look
First Look: June 12
employees, rather than simply issuing orders, leaders can promote operational flexibility, employee engagement, and tight strategic alignment. Groysberg and Slind have identified four elements of organizational conversation that reflect the essential View Details
Keywords: Sean Silverthorne
- 26 Sep 2017
- First Look
First Look at New Research and Ideas, September 26, 2017
stylized facts about leverage and financial fragility for emerging market firms following the Global Financial Crisis (GFC). Corporate debt vulnerability indicators during the Asian Financial Crisis (AFC) attributed to corporate financial... View Details
Keywords: Sean Silverthorne
- 23 May 2017
- First Look
First Look at New Ideas and Research: May 23, 2017
vulnerability indicators prior to the Asian Financial Crisis (AFC) attributed to corporate financial roots provide a benchmark for comparison. The firm-level data suggest that emerging markets post-GFC have lower leverage ratios than the... View Details
Keywords: Carmen Nobel
- 12 Sep 2016
- Research & Ideas
What Brands Can Do to Monitor Factory Conditions of Suppliers
nonpartisan press rights organization Reporters Without Borders. They found that for every 10-point increase in the press rights score, countries averaged nearly 10 percent fewer violations in their factories. The team attributes this... View Details
Keywords: by Michael Blanding
- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
on making them thoughtfully and deliberately, without remorse. Q: Could you talk a little about the four service "truths"? A: Frei: Companies that excel at service typically do a great job in four areas: identifying the View Details