Attitudes - Publications - Faculty & Research

02 Jul 2010
What Do You Think?

Is Profit as a “Direct Goal” Overrated?

people with the right attitude (one that fits with the organization's culture), and proper training and organization (often in teams). Financial targets are given no more or less emphasis than targets associated with employee and customer... View Details

Keywords: by Jim Heskett

05 May 2010
What Do You Think?

Is Denial Endemic to Management?

Bullard suggested that "Ruthless realism is, itself, pathological . The professional pilot denies a crash is inevitable until a second before impact, and that ability to believe one can save the ship is critical to the attitude of... View Details

Keywords: by Jim Heskett

07 Feb 2005
What Do You Think?

If You Blink, Will You Miss?

years...I also believe that a gut instinct is built, not born." V. A. Emuang commented, "I think vast exposure to life, wide-ranging experiences, and a courageous, positive attitude allows one to blink or thin-slice with better... View Details

Keywords: by James Heskett

21 Jun 2004
Research & Ideas

Racial Diversity Pays Off

benefits emanating from diversity, the two professors wanted to find a company that already had a lot of diversity in its ranks. This led them to the commercial bank. They then collected human resources data on branch demographics, the results of annual employee View Details

Keywords: by Martha Lagace

11 Mar 2001
Research & Ideas

Digital Designs on the Inner City

possibly going to change their attitudes about what they think their lives can be." Yet Harris doesn't wait for residents to come to him. Instead, he has reached out to inner city business owners, helping them write competitive... View Details

Keywords: by Dina Gerdeman

30 Jun 2015
First Look

First Look: June 30, 2015

employee, and as a result leaders hire for attitude and train for skills; (5) effective operating strategies have to create value for employees, customers and investors, so leaders ensure the achievement of the leverage and edge that... View Details

Keywords: Carmen Nobel

January 2024 (Revised June 2024)
Case

School of Rock: Tuning into Structured Empowerment (A)

By: Tatiana Sandino, Jeffrey Rayport, Samuel Grad and Stacy Straaberg

In summer 2021, School of Rock was a youth-oriented music education company with 291 franchise- and company-owned schools globally. Before CEO Rob Price’s hire in 2017, School of Rock’s nonconformist rock ‘n’ roll culture led to variability in teaching styles,... View Details

Citation

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24 Jan 2012
First Look

First Look: Jan. 24

actions. Although nonnative speakers shared a common attitude of resentment and distrust toward their native English-speaking co-workers, their behavioral responses-assertion, inhibition, or learning-to encounters with native speakers... View Details

Keywords: Sean Silverthorne

30 Jun 2009
First Look

First Look: June 30

environment, and social attitudes towards lending practices have shaped the approach to and structure of financing private enterprises over time. It also addresses the response of the Chinese government to the resilient curb market in the... View Details

Keywords: Martha Lagace

23 Sep 2008
First Look

First Look: September 23, 2008

teamwork in decision-making, the challenges of group decision-making, and the strategies for engaging team learning skills and attitudes to improve both the quality of and commitment to group decisions. Purchase the exercise:... View Details

Keywords: Martha Lagace

07 Dec 2016
HBS Case

Why Millennials Flock to Fintech for Personal Investing

Viceira. That means that they have been accumulating savings, even if they are not yet large enough to be served by traditional brokers. “They are going to be the asset accumulators of the future.” Lastly, millennials show a “set it and forget it” View Details

Keywords: by Michael Blanding; Financial Services

12 Feb 2014
Research & Ideas

Private Sector, Public Good

behavior? Can we imagine firms mutually agreeing not to try and capture their regulators? To support appropriate environmental or social legislation? If a significant faction of the private sector started to act in this way consistently, might it change public View Details

Keywords: by Dina Gerdeman

17 Sep 2001
Research & Ideas

Let Customers Call the Shots

to take place. Consumers have been put off by these bold claims, and their attitudes betray a great deal of conservatism. After all, even if things can clearly be improved, there is little perceived dissatisfaction with conventional... View Details

Keywords: by Martha Lagace

20 Feb 2008
First Look

First Look: February 20, 2008

price gouging and laws regulating the terms of mortgages may have support because consumers recognize that many people do not optimize their consumption effectively and because they are angry at firms that take advantage of this. These View Details

Keywords: Martha Lagace

10 Feb 2015
First Look

First Look: February 10

in terms of both the bankruptcy code and the cultural attitudes toward corporate restructuring. This case can fit into an introductory course in a module on capital structure and the tradeoff between the costs and benefits of debt or in... View Details

Keywords: Sean Silverthorne

18 Jun 2012
Research & Ideas

Better by the Bunch: Evaluating Job Candidates in Groups

importantly, their gender. The nature of the tasks were deliberate: "Most studies that measure explicit gender attitudes find that females are believed to be worse at math tasks and better at verbal tasks than males," the paper... View Details

Keywords: by Maggie Starvish

23 Jun 2003
Research & Ideas

Psychology, Pathology, and the CEO

respect, isolation with collaboration, and helplessness with opportunities for initiative. Each leader must manage the tricky task of creating a winner's attitude in people, even before the victories. View Details

Keywords: by Rosabeth Moss Kanter

15 Jan 2013
First Look

First Look: January 15

Activity Based Costing System to the Theory of Constraints System (TOC). Using structuration theory as a framework, we posit that user responses and attitudes towards TOC are influenced not only by the technical features of the system and... View Details

Keywords: Sean Silverthorne

11 Mar 2014
First Look

First Look: March 11

predicted support for raising the minimum wage, suggesting that attitudes toward inequality may not translate into preferences for redistributive policies. Publisher's link:... View Details

Keywords: Sean Silverthorne

26 Oct 2010
First Look

First Look: October 26, 2010

effect of boundary spanning contact on boundary spanners' negative attitudes toward their own jobs and organization (e.g., job attractiveness and confidence in the organization). Download the Paper:... View Details

Keywords: Sean Silverthorne

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Is Profit as a “Direct Goal” Overrated?

Is Denial Endemic to Management?

If You Blink, Will You Miss?

Racial Diversity Pays Off

Digital Designs on the Inner City

First Look: June 30, 2015

School of Rock: Tuning into Structured Empowerment (A)

First Look: Jan. 24

First Look: June 30

First Look: September 23, 2008

Why Millennials Flock to Fintech for Personal Investing

Private Sector, Public Good

Let Customers Call the Shots

First Look: February 20, 2008

First Look: February 10

Better by the Bunch: Evaluating Job Candidates in Groups

Psychology, Pathology, and the CEO

First Look: January 15

First Look: March 11

First Look: October 26, 2010

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