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  • 03 Jul 2012
  • First Look

First Look: July 3

and user-friendly tips on how to make organizational culture more intimate, more interactive, more inclusive, and more intentional-in short, more conversational. Order the book:... View Details
Keywords: Sean Silverthorne
  • 11 Jul 2005
  • Research & Ideas

The New International Style of Management

they can work together. "In a truly multicultural corporate environment, people strive to strike a balance between their own cultural core and being open to other value systems, communication styles,... View Details
Keywords: by Garry Emmons
  • Career Coach

Kristin Brennan

Kristin (Duke ’03) applies her background as a management consultant, nonprofit Chief Talent Officer and negotiation strategist to her work helping students and alumni chart a course for their career and take the practical steps to... View Details
Keywords: Social Enterprise
  • 03 Oct 2023
  • What Do You Think?

Do Leaders Learn More From Success or Failure?

do you think? Share your thoughts in the comments below. References: Amy Edmondson, Right Kind of Wrong: The Science of Failing Well (Atria Books, 2023) Amy C. Edmondson, “Psychological Safety and Learning Behavior in Work Teams,”... View Details
Keywords: by James Heskett
  • 2013
  • Working Paper

Historical Origins of Environmental Sustainability in the German Chemical Industry, 1950s-1980s

By: Geoffrey Jones and Christina Lubinski
This working paper examines the growth of corporate environmentalism in the West German chemical industry between the 1950s and the 1980s. German business has been regarded as pioneering corporate environmentalism after World War II. In contrast, this study reveals... View Details
Keywords: Sustainability; Green Business; Pollution; Environmental Sustainability; Business History; Chemical Industry; Germany; United States
Related
  • 25 Feb 2019
  • Research & Ideas

How Gender Stereotypes Kill a Woman’s Self-Confidence

make sense for me to pursue?’” Coffman has recently co-written an article in the American Economic Review as well as two working papers, all aimed at studying men’s and women’s beliefs about their own abilities. “Women are more likely... View Details
Keywords: by Dina Gerdeman

    George Serafeim

    George Serafeim is the Charles M. Williams Professor of Business Administration at Harvard Business School. He co-leads a Lab, within Harvard's Digital, Data, Design Institute, and serves on the faculty steering commitee of Harvard University's Salata Institute. He... View Details

    Keywords: asset management; insurance industry; automobiles; industrial goods; fashion; food; green technology
    • Career Coach

    Doug Lester

    a career. Coaching sessions with Doug can range from broadly conceptual, touching on issues related to meaning in work and life, to highly focused and tactical, including formulating effective networking strategies and following through... View Details
    Keywords: Auto/Transportation/Logistics; Consumer Products; Education; Emerging Markets; Entertainment / Media; Entrepreneurship; Government; Health Care; Hospitality; Insurance; Publishing / Communications / Advertising; Real Estate; Retail; Social Enterprise; Technology
    • 05 Jul 2023
    • HBS Case

    What Kind of Leader Are You? How Three Action Orientations Can Help You Meet the Moment

    others experience us as a leader.” You Might Also Like: The Vinyl Renaissance: Take Those Old Records Off the Shelf The Hard Truth About Being a CEO What It Takes to Build an Organizational Culture That Wins Feedback or ideas to share?... View Details
    Keywords: by Ben Rand
    • 11 Oct 2023
    • Blog Post

    A Journey of Discovery, Teamwork, and Impact with FIELD Global Immersion

    government provides tons of support for its elderly population and has the most efficient, clean, and orderly public transit system I’ve ever witnessed. Care, community, and culture are deeply engrained into the fabric of South Korea.... View Details
    • 12 Oct 2022
    • Video

    Lumumba Seegars: Inequality & Agency in ERGs

    • 2020
    • Book

    Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around You

    By: Frances X. Frei and Anne Morriss
    When leaders and aspiring leaders seek out advice, they're often told to try harder. Dig deeper. Look in the mirror and own your natural-born strengths and fix any real or perceived career-limiting deficiencies.

    We offer a different worldview. We argue... View Details
    Keywords: Leadership Skills; Belonging; Leadership; Management Skills; Trust; Organizational Culture
    Related
    • September 2012
    • Teaching Note

    Stryker Corporation: Capital Budgeting (TN)

    By: Timothy A. Luehrman
    This case examines some parts of Stryker Corporation's systems and procedures for approving and authorizing capital spending of many different types, including buildings, machinery, and working capital for existing businesses, as well as transactions with third parties... View Details
    Keywords: Capital Expenditures-equipment; Capital Expenditures-machinery; Internal Rate Of Return; Discounted Cash Flows; Net Present Value; Cost of Capital; Valuation; Cash Flow; System; Organizational Culture; Policy; Business Processes; Capital Budgeting
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    • 23 Feb 2016
    • First Look

    February 23, 2016

    transactions in the market for ideas. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=45527 Equal Opportunity? Gender Gaps in CEO Appointments and Executive Pay By: Keloharju, Matti, Samuli Knüpfer, and Joacim Tåg... View Details
    Keywords: Sean Silverthorne
    • January 2017 (Revised December 2017)
    • Case

    Merging American Airlines and US Airways (A)

    By: David G. Fubini, David A. Garvin and Carin-Isabel Knoop
    In February 2013, US Airways announced that it would merge with American Airlines to create the world’s largest airline. Doug Parker, the CEO of US Airways, would become CEO of the new American Airlines Group (AAL). The case describes a number of critical decisions... View Details
    Keywords: Airlines; Merger; Takeover; Integration Strategy; Merger Integration; Mergers and Acquisitions; Decision Making; Governance; Management Teams; Operations; Organizational Culture; Air Transportation Industry; United States
    Related
    • 09 May 2017
    • First Look

    New Research and Ideas, May 9

    platform, open/user innovation, and ecosystem strategies: 1) executive orientation and experience, 2) top management teams, 3) board-management relations, and 4) executive compensation. We discuss theoretical implications and consider future directions and research... View Details
    Keywords: Sean Silverthorne
    • 21 Apr 2008
    • Research & Ideas

    The New Math of Customer Relationships

    and The Service Profit Chain and The Value Profit Chain (with Lenoard A. Schlesinger). Some of the ideas go back to Heskett's 1986 book, Managing in the Service Economy. A new book, The Ownership Quotient, is underway, written with Sasser and Wheeler. These View Details
    Keywords: by Sean Silverthorne
    • December 2017 (Revised January 2018)
    • Case

    NatureSweet

    By: Jose Alvarez, Forest Reinhardt and Natalie Kindred
    This case describes the business model and workplace philosophy of NatureSweet, a privately owned, vertically integrated greenhouse grower and marketer of fresh tomatoes with sales across the United States and $329 million in 2016 revenues. CEO Bryant Ambelang treated... View Details
    Keywords: NatureSweet; Tomatoes; Agriculture; Greenhouse; Ambelang; Cherry Tomatoes; Incentives; Worker Empowerment; Empowerment; Toyota Production System; Leadership; Branding; Produce; Manufacturing; Organizational Change; Agribusiness; Business Model; Employee Relationship Management; Working Conditions; Organizational Culture; Success; Problems and Challenges; Agriculture and Agribusiness Industry; Manufacturing Industry; United States; Mexico; North America
    Related
    • Teaching Interest

    Short Intensive Program (SIP): Effective Strategic Philanthropy

    By: Brian L. Trelstad
    Non-profit organizations and social enterprises play an important role in every country in the world: as laboratories for social innovation, as the delivery system for critical goods and services at scale, as the stewards of our cultural heritage, and as advocates for... View Details
    • 05 Dec 2024
    • HBS Seminar

    Amanda Sharkey, Mendoza College of Business