＂Jobs To Be Done - Publications - Faculty & Research

06 Oct 2023
Book

Yes, You Can Radically Change Your Organization in One Week

The biggest, thorniest organizational problems can be solved in just one week, say Frances Frei and Anne Morriss, coauthors of the new book Move Fast and Fix Things. Armed with decision-making power and the right change-management... View Details

Keywords: by Kristen Senz

05 May 2014
Research & Ideas

Reflecting on Work Improves Job Performance

improve their job performance. “Our work shows that if we'd take some time out for reflection, we might be better off.” In the working paper Learning by Thinking: How Reflection Aids Performance, the authors show how reflecting on what... View Details

Keywords: by Carmen Nobel

11 Apr 2024
In Practice

Why Progress on Immigration Might Soften Labor Pains

up the bulk of the US system. In this case, the migrant is the lead actor in their efforts to come to the US, and a firm is not involved. Upon migration, the individual enters into a general population of... View Details

Keywords: by Rachel Layne

11 May 2009
Research & Ideas

The IT Leader’s Hero Quest

a context apart from the complexity and sensitivity of their own company; this allows executives to engage in important discussions about, for example, risk trade-offs and relationships with peers, subjects that might View Details

Keywords: by Martha Lagace

21 Oct 2014
First Look

First Look: October 21

Abstract—The business case for acting sustainably is becoming increasingly compelling-reducing our global footprint to sustainable levels is the defining issue of our times, and it is one that can only be... View Details

Keywords: Sean Silverthorne

30 Sep 2002
Research & Ideas

Your Crisis Response Plan: The Ten Effective Elements

conducted by the crisis response team, and regular testing of channels, inventorying of resources, and the like. These tests should be done regularly, but not scheduled in order View Details

Keywords: by Michael Watkins

01 Dec 2008
Lessons from the Classroom

How Many U.S. Jobs Are ‘Offshorable’?

paper, "A Replication Study of Alan Blinder's 'How Many U.S. Jobs Might Be Offshorable?'" [PDF]. Wide-Ranging Impact "The offshoring phenomenon has implications for policymakers, business leaders, and members of the workforce," Rivkin... View Details

Keywords: by Julia Hanna

27 Aug 2007
Op-Ed

Mattel: Getting a Toy Recall Right

design flaws in the toys with the magnets that could come loose. But Mattel deserves praise for now stepping up to its responsibilities as the leading brand in the toy industry. What has Mattel done right?... View Details

Keywords: by John Quelch; Consumer Products

24 Mar 2008
Research & Ideas

Reducing Risk with Online Advertising

suppliers; for example, easy tasks like determining whether the supplier is a bona fide business entity, or cross-checking the supplier's street address with its phone number and tax ID number. These very obvious and easy things haven't been View Details

Keywords: by Martha Lagace; Video Game; Web Services

29 Feb 2024
HBS Case

Beyond Goals: David Beckham's Playbook for Mobilizing Star Talent

could be. “We wanted them to know we were willing to explore a construct that went beyond him being a player—this was about his post-playing career and his legacy, especially... View Details

Keywords: by Avery Forman; Sports

09 May 2012
Research & Ideas

Clayton Christensen’s “How Will You Measure Your Life?”

done it again. But looking back on it, I realize that resisting the temptation of "in this one extenuating circumstance, just this once, it's okay" has proved to be... View Details

25 Jan 2012
Research & Ideas

A Few Firms Have Outsized Influence in D.C.

It's a truism for many that in American politics money buys influence. In one recent poll, 75 percent of respondents said they believed "money buys results in Congress." But the question of whose money and what results is not so easy View Details

Keywords: by Michael Blanding

12 Sep 2023
What Do You Think?

Who Gets the Loudest Voice in DEI Decisions?

Cristina Nava commented, “While the expectation of the world is peaceful cooperation, the first thing young adults see and experience from their society is a battlefield full of greed.” What’s to be View Details

Keywords: by James Heskett

Profile

Joe Khoury

years at HBS, I have forged meaningful relationships with classmates who share the same goals, developed a good understanding of what needs to be done View Details

Keywords: Entrepreneurship; Consulting; Investment Banking

24 May 2021
Blog Post

Graduating During a Pandemic

made the decision to spearhead hybrid learning for the 2020-2021 academic year, making us the only school at Harvard with active in-person learning for its entire community. We knew early on many of the Harvard-wide graduation... View Details

24 Oct 2018
Sharpening Your Skills

Startup or Established Company? Which Is Best for You?

What are the tradeoffs between going to a startup versus joining a mature company? Having done both, several times, I get this question all the time. There are many things to... View Details

Keywords: by Julia B. Austin

18 Apr 2018
First Look

First Look at New Research and Ideas, April 18, 2018

and Leslie John Abstract—Governments have proposed text warning labels to decrease consumption of sugary drinks—a contributor to chronic diseases like diabetes. However, they may View Details

Keywords: Sean Silverthorne

Teaching Interest

Overview

Dominika has experience teaching graduate-level courses, e.g., HBS MBA course Driving Profitable Growth with Prof. Gary Pisano, as well as undergraduate-level courses, e.g., Harvard College course Men, Women, and Work with Prof. Mary Brinton. Dominika also oversaw and... View Details

26 Aug 2019
Research & Ideas

Lipstick Tips: How Influencers Are Making Over Beauty Marketing

around five years ago, but is now considered a billion-dollar company. So they’re now trying to seek partnerships with influencers who have clout, but they’re competing with newer brands that have done this... View Details

Keywords: by Dina Gerdeman; Consumer Products; Beauty & Cosmetics

Person Page

Recent articles

By: Richard S. Tedlow

Don't Deny the Facts

Investor's Business Daily, April 27, 2010

The ability to see facts objectively is paramount to business success. An interview with Richard S.... View Details

Publications