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  • January 2003 (Revised May 2003)
  • Case

VendQuest (B): Building the Management Team

By: Dwight B. Crane and David Foster
Supplements the (A) case. View Details
Keywords: Construction Industry
Related
  • June 2013 (Revised February 2014)
  • Case

FanMode: Launching a Global Sports Venture

By: Shikhar Ghosh, William R. Kerr and Alexis Brownell
Neven Murugan is developing FanMode, an app that allows sports fans all over the world to broadcast their reactions in real time into stadiums where their team is playing. It also provides social networking across sports fans. The company is growing, and its founders... View Details
Keywords: App Development; Location Choices; Structure Of The Firm; Global; Entrepreneurship; Social Media; Sports Industry; Sports Industry; United Kingdom; South Africa
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  • February 1999
  • Case

Sports Agents: Is There a Firm Advantage?

By: Stephen A. Greyser and Brian R. Harris
Focuses on the decision of a young tennis player on what kind of agent to have as his representative. The choice is between someone in a large sports management/marketing firm and an independent agent representing a small number of individual athletes. Outlines the... View Details
Keywords: Decision Choices and Conditions; Knowledge Management; Marketing Communications; Marketing Strategy; Organizational Structure
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  • 17 Sep 2012
  • News

How to Manage a Diverse and Dispersed Team

  • May 2022
  • Case

RacingThePlanet’s 20-Year Marathon

By: Daniel Isenberg and William Kerr
Mary Gadams, founder and CEO of RacingThePlanet, has managed to stage sporting events in some of the world's most inhospitable locations for the last 20 years. New challenges, including the COVID-19 pandemic, have arisen. How can this small company navigate the global... View Details
Keywords: Entrepreneurial Management; Sports; Sports Management; COVID-19 Pandemic; Cross-Cultural and Cross-Border Issues; Problems and Challenges; Sports Industry
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  • 25 Jun 2024
  • Research & Ideas

Rapport: The Hidden Advantage That Women Managers Bring to Teams

novel.” When it comes to building good rapport, the gender makeup of managers and their teams matters, Tamayo’s research shows. Overall, cisgender men manage other men well,... View Details
Keywords: by Kara Baskin; Food & Beverage
  • December 1, 2021
  • Article

Do You Know How Your Teams Get Work Done?

By: Rohan Narayana Murty, Rajath B. Das, Scott Duke Kominers, Arjun Narayan, Suraj Srinivasan, Tarun Khanna and Kartik Hosanagar
In a research study at four Fortune 500 companies, when managers were asked about their teams’ work, on average they either did not know or could not remember 60% of the work their teams do. This is a major problem because it can lead to unrealistic digital... View Details
Keywords: Leading Teams; Work Recall Gap; Machine Learning; Algorithms; Groups and Teams; Management; Technological Innovation
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  • November 2012 (Revised July 2014)
  • Case

Doing Deals and Leading Teams at XAF Partners

By: Boris Groysberg and Kerry Herman
Private equity firm XAF Partners, created out of the 2003 merger of Shanghai-based Xuan Partners and AF Group, a spin out of the Shanghai-based, emerging market-focused private equity arm of a large European bank, had grown steadily over the last decade, establishing... View Details
Keywords: Professional Service Firms; Leading Teams; Producing Managers; Delegation; Giving And Receiving Feedback; Managing Performance; Leadership; Work-Life Balance; Managerial Roles; Talent and Talent Management; Service Operations; Time Management; Performance; Financial Services Industry; Asia
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  • March 2021
  • Article

Provider Teams Outperform Solo Providers in Managing Chronic Diseases and Could Improve the Value of Care

By: Maximilian J. Pany, Lucy Chen, Bethany Sheridan and Robert S. Huckman
Scope-of-practice regulations, including prescribing limits and supervision requirements, may influence the propensity of providers to form care teams. Therefore, policy makers need to understand the effect of both team-based care and provider type on clinical... View Details
Keywords: Disease Management; Team-based Care; Health Care and Treatment; Groups and Teams; Performance
Related
  • Research Summary

Bringing Worlds Together: Cultural Brokerage in Multicultural Teams (Dissertation)

Multicultural teams are becoming increasingly prevlaent and crucial for organizational success, yet they face many challenges that stem from their cultural differences. How can multicultural teams mitigate the risks of working across... View Details
Keywords: Cultural Brokerage; Multicultural Teams; Cross-cultural Collaboration; Creativity
  • February 2014 (Revised January 2024)
  • Case

Go Mobile: Aligning District Managers and Store Teams

By: Tatiana Sandino
Indian cell phone retailer Go Mobile had implemented high-powered incentives to motivate its store employees to behave as owners and provide exceptional service. As the company scaled up, it faced multiple challenges in building a layer of district managers that were... View Details
Keywords: Employee Relationship Management; Mobile and Wireless Technology; Growth Management; Organizational Design; Salesforce Management; Motivation and Incentives; Management Practices and Processes; Telecommunications Industry; India
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  • 13 Jul 2017
  • Blog Post

Summer Snapshot: Interning in the Sports Industry

live deal flow. I am also participating in a summer associate team project where my team will be presenting to senior management at the end of July. I am very excited to... View Details
Keywords: Entertainment / Media / Sports
  • 16 Oct 2014
  • News

Tampa Bay Rays Name New President

Keywords: baseball; sports team management; local government; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
  • Sep 26 2018
  • Testimonial

Making Sales Team Management A Strategic Priority

  • 17 May 2022
  • News

3 Strategies for Managing an Understaffed Team

    Teaming

    New breakthrough thinking in organizational learning, leadership, and change

    Continuous improvement, understanding complex systems, and promoting innovation are all part of the landscape of learning challenges... View Details

    • 01 Dec 2005
    • News

    Sports in the Classroom

    Football (both kinds) is a learning tool in HBS classrooms. Professor John Quelch has produced a paper case and video series on soccer powerhouse and blockbuster brand Real Madrid that features interviews with players and management as... View Details
    Keywords: Colleges, Universities, and Professional Schools; Educational Services
    • 12 Aug 2013
    • Video

    Fola Folowosele on the Business of Sports

    • September 13, 2021
    • Article

    Managing Through Crunch Time—Without Burning Out Your Team

    By: Flavio Serapiao, Andrew Hill and Boris Groysberg
    Crunch times—the long, stressful hours of work that are often required in the final weeks before a new product launch—can have an inordinate impact on the success of businesses and they’re powerful shapers of organizational culture. Effective leaders understand that... View Details
    Keywords: Leadership; Situation or Environment; Management Skills
    Related
    • February 2003
    • Background Note

    Leading Teams

    By: Jeffrey T. Polzer
    This note which describes the architecture and processes that characterize effective teams, begins by detailing the steps involved in designing a team, from diagnosing the complexity, interdependence, and objectives of the task to harnessing the key resources teams... View Details
    Keywords: Communication; Decision Making; Leadership; Managerial Roles; Performance Effectiveness; Groups and Teams
    Related