remote learning - Publications - Faculty & Research

01 Sep 2021
What Do You Think?

Can We Train for Trust?

at it. Thanks to the work of researchers like Sucher and Gupta, we are learning how to build the trust necessary to engage those employees. This work suggests that trust can be engineered, at least at the organizational level. If that’s... View Details

Keywords: by James Heskett

23 Nov 2021
Book

What It Takes to Build an Organizational Culture That Wins

cultural change and provides a playbook to help leaders hire productive employees, organize around teams and values, and lead by inclusion. In a nod to the times, he devotes space to tips for creating and maintaining culture in remote... View Details

Keywords: by Avery Forman

08 Oct 2020
Research & Ideas

Keep Your Weary Workers Engaged and Motivated

How Remote Work Changes What We Think About Onboarding What Leaders Can Do to Fight the COVID Fog It’s Time to Reset Decision-Making in Your Organization What the Stockdale Paradox Tells Us About Crisis Leadership The COVID Two-Step for... View Details

Keywords: by Boris Groysberg and Robin Abrahams

17 Jan 2023
In Practice

8 Trends to Watch in 2023

As 2023 begins, businesses and employees face an uncertain economy and labor market, as the twin dilemmas of inflation and interest rates weigh on forecasts. Harvard Business School faculty share the top trends that they believe will shape the workplace and markets... View Details

Keywords: by Avery Forman

14 Sep 2020
Research & Ideas

You're Right! You Are Working Longer and Attending More Meetings

administration in the HBS Strategy Unit. “It’s very taxing, to be honest.” Shifting to remote work at the start of the pandemic stripped away whatever was left of the elusive 9-to-5 business day and replaced it with videoconferencing and... View Details

Keywords: by Danielle Kost

06 Sep 2022
Research & Ideas

Does Hybrid Work Actually Work? Insights from 30,000 Emails

guiding principle is that the team decides what the co-location schedule will be.” You Might Also Like: Let’s Move Forward from COVID—Without Forgetting What We’ve Learned Reunited and It Feels (Not) So Good: Tips for Managing a Rocky... View Details

Keywords: by Ben Rand

14 Mar 2022
Research & Ideas

Lessons from COVID-19: The Business Skills Doctors Need

In the early days of the COVID-19 pandemic, doctors faced unprecedented challenges. Vital supplies such as facemasks and cotton swabs were in short supply. New protocols had to be developed to isolate infected patients. Treating patients View Details

Keywords: by Michael Blanding; Health

10 Dec 2007
HBS Case

One Laptop per Child

collaborative tasks from writing assignments to playing digital instruments. At the same time it needed to address constraints such as the lack of electrical power in many remote rural areas—a problem it solves in several ways. Kids can... View Details

Keywords: by Martha Lagace; Computer

19 Dec 2023
Research & Ideas

15 Podcast Episodes That Grabbed Listeners in 2023

Ranjay Gulati talks to Tynan about her learning journey, and how she managed the risks of entrepreneurship while aiming to make a lasting impact. Saving BlackBerry: CEO John Chen Explains How to Make the Hard Calls John Chen was hired to... View Details

Keywords: by Danielle Kost

10 Sep 2007
Research & Ideas

High Note: Managing the Medici String Quartet

A: In business, preparation means thinking something through and establishing a plan. The execution phase is then managing to the plan. That's not remotely how the quartet prepared. Early in their career together they, especially Paul,... View Details

Keywords: by Martha Lagace; Music

22 Oct 2021
Research & Ideas

Want Hybrid Work to Succeed? Trust, Don’t Track, Employees

The COVID-19 pandemic made remote work more the norm than the exception, and now many companies are struggling to map out a hybrid plan that both managers and employees can embrace long term. With return-to-work policies in flux, this is... View Details

Keywords: by Michael Blanding

14 Oct 2021
In Practice

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

Offices may look just as they did in March 2020, but many companies attempting to welcome workers back are finding that the rules of engagement have changed. For many employees, the sweet freedom of remote work has turned into bitterness... View Details

Keywords: by Kristen Senz

01 Mar 2023
What Do You Think?

How Much Does 'Deep Purpose' Matter to the Bottom Line?

“Hybrid work is here to stay We now communicate differently—and better—in online meetings. We learned how to use these tools more effectively because we had to during the pandemic.” Respondents didn’t stop there. They provided advice... View Details

Keywords: by James Heskett

18 Jan 2022
Research & Ideas

How Eliminating Non-Competes Could Reshape Tech

opportunities that their previous employers may have failed in or overlooked. Imagine how the last year might have been for all of us if Eric Yuan—formerly an executive at Cisco WebEx—was unable to go on to launch Zoom Video Communications; we View Details

Keywords: by Kristen Senz; Technology

16 Mar 2020
Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

gone. This is an opportunity to learn Slack and Zoom and have a mentor teach you how to use these tools. The second thing is, working remotely is very effective if you can also restructure the organizational... View Details

Keywords: by Dina Gerdeman

01 Mar 2011
First Look

First Look: March 1

they may fail to notice when the moment is right for action on one path. They may also seem too remote and aloof to their staffs. The best leaders can zoom in to examine problems and then zoom out to look for patterns and causes. They... View Details

Keywords: Sean Silverthorne

09 Jul 2020
Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

results? What were our actual results? What caused our results? And what will we sustain or improve?” Admittedly, the corporate world has seen less success with AARs, despite the popularity of the practice, according to Marilyn Darling, Charles Parry, and Joseph Moore... View Details

Keywords: by Boris Groysberg and Sarah Abbott

07 May 2020
Research & Ideas

The One Good Thing Caused by COVID-19: Innovation

Learning from forced experimentation and investment in risk-mitigating technologies may help firms become smarter and more flexible. For example, before the crisis, firms may have regarded the investment of time and resources to... View Details

Keywords: by Hong Luo and Alberto Galasso

06 Oct 2020
Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

how they have been contributing to team goals. Reestablish norms. Most important, the relaunch is the time for team members to reevaluate how to conduct themselves and interact amid the changing circumstances. To learn more, read It’s... View Details

Keywords: by Sean Silverthorne

08 Dec 2020
Research & Ideas

Why Companies Hunt for Talent on Digital Platforms, Not in Resume Piles

field studies, researchers tend to think that workers submit resumes to open positions. In fact, scholars have learned a lot about discrimination in labor markets by sending resumes to job postings to see who gets called back and who... View Details

Keywords: by Michael Blanding; Employment

Publications