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  • All HBS Web  (2,392)
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    • News  (1,348)
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  • All HBS Web  (2,392)
    • People  (18)
    • News  (1,348)
    • Research  (647)
    • Events  (2)
    • Multimedia  (1)
  • Faculty Publications  (342)
← Page 3 of 2,392 Results →
  • Apr 12 2017
  • Interview

The Future of Professional Service Firms

    What Professional Service Firms Must Do to Thrive

    During times of economic turbulence, consulting, law, and accounting firms often start offering services and taking on clients they really shouldn’t, just to keep the lights on. This path is perilous. If a firm’s practices have a diffuse mix of clients and unclear... View Details

    • 2007
    • Other Unpublished Work

    Professional Service Firms: A Breed Apart

    By: John J. Gabarro, Thomas J. DeLong and Robert Lees
    Keywords: Service Operations; Service Industry
    Citation
    Related
    Gabarro, John J., Thomas J. DeLong, and Robert Lees. "Professional Service Firms: A Breed Apart." January 2007.
    • June 2001 (Revised May 2002)
    • Case

    Tradeoffs: Juggling Careers in Professional Services Firms with Private Life

    By: Thomas J. DeLong, Ashish Nanda, Scot Landry and Scott M O'Neil
    Balancing professional and private lives continues to challenge single and committed partners alike. Professionals are expected to work long hours. It is simply part of the ethos of professional service firms. This case focuses on the lives of three couples connected... View Details
    Keywords: Work-Life Balance; Family and Family Relationships; Problems and Challenges; Service Industry
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    DeLong, Thomas J., Ashish Nanda, Scot Landry, and Scott M O'Neil. "Tradeoffs: Juggling Careers in Professional Services Firms with Private Life." Harvard Business School Case 801-463, June 2001. (Revised May 2002.)
    • September 2021
    • Teaching Note

    Vignettes on Professional Service Firm Governance

    By: David G. Fubini, Suraj Srinivasan and Li-Kuan Ni
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    Fubini, David G., Suraj Srinivasan, and Li-Kuan Ni. "Vignettes on Professional Service Firm Governance." Harvard Business School Teaching Note 122-025, September 2021.
    • May 1986
    • Case

    Anaquest: The Professional Services Project (B)

    Citation
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    Vitale, Michael R. "Anaquest: The Professional Services Project (B)." Harvard Business School Case 186-301, May 1986.
    • March 2022 (Revised January 2024)
    • Case

    Moksha Data: Delivering Insights for Public Service

    By: Ashish Nanda and Zack Kurtovich
    Moksha Data, a boutique consulting firm specializing in public sector work, started in January 2017 with a handshake between friends and a shared commitment to the principles of egalitarianism, ownership, and collaboration. The Houston-based firm had built momentum... View Details
    Keywords: Professional Service Firms; Professional Service Firm; Strategy Formulation; Data; Data As A Service; Government Contracting; Consulting; Consulting Firms; Consulting Services; Entrepreneurship; Public Sector; Analytics and Data Science; Growth and Development; Strategy; Consulting Industry; Texas
    Citation
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    Nanda, Ashish, and Zack Kurtovich. "Moksha Data: Delivering Insights for Public Service." Harvard Business School Case 722-397, March 2022. (Revised January 2024.)
    • Article

    Guarantees Come to Professional Service Firms

    By: Leonard A. Schlesinger, Christopher L. Hart and Dan Maher
    Citation
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    Schlesinger, Leonard A., Christopher L. Hart, and Dan Maher. "Guarantees Come to Professional Service Firms." MIT Sloan Management Review 33, no. 3 (Spring 1992): 19–29.
    • March 2005
    • Supplement

    Staffing in Professional Service Firms (CW)

    By: Ashish Nanda
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    Nanda, Ashish. "Staffing in Professional Service Firms (CW)." Harvard Business School Spreadsheet Supplement 905-701, March 2005.
    • November 1986
    • Supplement

    Anaquest: The Professional Services Group, Video

    Citation
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    Vitale, Michael R. "Anaquest: The Professional Services Group, Video." Harvard Business School Video Supplement 887-514, November 1986.
    • October 2004 (Revised July 2006)
    • Background Note

    Ownership Structure in Professional Service Firms: Partnership versus Public Corporation

    By: Ashish Nanda
    This case reviews the relative merits of partnership and public ownership structures in professional services firms. It also evaluates the various rationales for converting partnership professional services firms to publicly owned firms. Finally, the case highlights... View Details
    Keywords: Private Ownership; Transition; Partners and Partnerships; Public Ownership; Service Industry
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    Nanda, Ashish, and Lauren Prusiner. "Ownership Structure in Professional Service Firms: Partnership versus Public Corporation." Harvard Business School Background Note 905-038, October 2004. (Revised July 2006.)
    • 17 Jan 2008
    • Lecture

    When Professionals Lead: The Challenges of Managing the Professional Services Firm.

    By: Thomas J. DeLong
    Keywords: Leadership; Management
    Citation
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    DeLong, Thomas J. "When Professionals Lead: The Challenges of Managing the Professional Services Firm." Lecture at the A Harvard Business School Publishing Best Practice Briefing, Harvard Business School Press, January 17, 2008.
    • 2008
    • Case

    Leading Professional Service Firms (LPSF) (Executive Education)

    By: Julie Battilana
    Keywords: Leadership; Employment Industry
    Citation
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    Battilana, Julie. "Leading Professional Service Firms (LPSF) (Executive Education)." 2008.
    • Research Summary

    Overview

    By: Ashish Nanda
    Ashish Nanda’s research focuses on leadership, particularly in the context of professional services and institutions of higher education. He has published case studies and articles on professional services in three primary streams: management of professional service... View Details
    Keywords: Professional Services; Professionalism; Strategy; Leadership; Higher Education; Asia; India; Latin America; China
    • 10 May 2013
    • HBS Seminar

    Roundtable Discussion on the Disruption of Professional Services

    • August 2013
    • Teaching Note

    Multiasistencia: Redefining the Relationship with Its Service Professionals

    By: F. Asis Martinez-Jerez
    Multiasistencia, a major Spanish BPO of insurance repairs, is changing the relational contract with its service profesionals from a referral model to a guaranteed workload one. View Details
    Keywords: Outsourcing; Incentives; Relational Contracts; Business Model; Motivation and Incentives; Job Cuts and Outsourcing; Contracts; Insurance Industry; Spain
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    Martinez-Jerez, F. Asis. "Multiasistencia: Redefining the Relationship with Its Service Professionals." Harvard Business School Teaching Note 114-010, August 2013.
    • 01 Jan 2009
    • Conference Presentation

    The Current State of Professional Service Firms

    By: Thomas J. DeLong
    Keywords: Business Ventures
    Citation
    Related
    DeLong, Thomas J. "The Current State of Professional Service Firms." Paper presented at the Harvard Business School Publishing Best Practice Briefing, Mumbai, India, January 01, 2009.
    • January 2022
    • Course Overview Note

    Strategy in Professional Service Firms: Course Introduction

    By: Ashish Nanda
    Citation
    Related
    Nanda, Ashish. "Strategy in Professional Service Firms: Course Introduction." Harvard Business School Course Overview Note 722-396, January 2022.
    • 26 Feb 2009
    • News

    HBS Hosts Colloquium on Alternative Business Models for Professional Service Firms

    • January 2004 (Revised May 2004)
    • Background Note

    Professional Associations

    By: Ashish Nanda
    This case discusses why society grants professional associations the rights of certification and self-regulation. In exercising these rights, professional associations serve client interests but also the interest of member practitioners. The case discusses how... View Details
    Keywords: Governance; Conflict of Interests; Society
    Citation
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    Related
    Nanda, Ashish. "Professional Associations." Harvard Business School Background Note 904-054, January 2004. (Revised May 2004.)
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