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Show Results For
- All HBS Web
(2,382)
- People (18)
- News (1,349)
- Research (638)
- Events (2)
- Multimedia (1)
- Faculty Publications (329)
- Article
Guarantees Come to Professional Service Firms
By: Leonard A. Schlesinger, Christopher L. Hart and Dan Maher
Schlesinger, Leonard A., Christopher L. Hart, and Dan Maher. "Guarantees Come to Professional Service Firms." MIT Sloan Management Review 33, no. 3 (Spring 1992): 19–29.
- November 1986
- Supplement
Anaquest: The Professional Services Group, Video
Vitale, Michael R. "Anaquest: The Professional Services Group, Video." Harvard Business School Video Supplement 887-514, November 1986.
- February 1986 (Revised September 1987)
- Case
Anaquest: The Professional Services Project (A)
Vitale, Michael R. "Anaquest: The Professional Services Project (A)." Harvard Business School Case 186-275, February 1986. (Revised September 1987.)
- February 2003 (Revised August 2004)
- Background Note
Note on Valuation-Compensation Tradeoff in Professional Service Firm Acquisitions
By: Ashish Nanda
This case highlights the tradeoff between valuation ascribed to professionals at the time of a professional services firm (PSF) acquisition and the postacquisition compensation of these professionals. It emphasizes how a high valuation at acquisition carries with it... View Details
Nanda, Ashish. "Note on Valuation-Compensation Tradeoff in Professional Service Firm Acquisitions." Harvard Business School Background Note 903-111, February 2003. (Revised August 2004.)
What Professional Service Firms Must Do to Thrive
During times of economic turbulence, consulting, law, and accounting firms often start offering services and taking on clients they really shouldn’t, just to keep the lights on. This path is perilous. If a firm’s practices have a diffuse mix of clients and unclear... View Details
- March 2022 (Revised January 2024)
- Case
Moksha Data: Delivering Insights for Public Service
By: Ashish Nanda and Zack Kurtovich
Moksha Data, a boutique consulting firm specializing in public sector work, started in January 2017 with a handshake between friends and a shared commitment to the principles of egalitarianism, ownership, and collaboration. The Houston-based firm had built momentum... View Details
Keywords: Professional Service Firms; Professional Service Firm; Strategy Formulation; Data; Data As A Service; Government Contracting; Consulting; Consulting Firms; Consulting Services; Entrepreneurship; Public Sector; Analytics and Data Science; Growth and Development; Strategy; Consulting Industry; Texas
Nanda, Ashish, and Zack Kurtovich. "Moksha Data: Delivering Insights for Public Service." Harvard Business School Case 722-397, March 2022. (Revised January 2024.)
- September 2021
- Teaching Note
Vignettes on Professional Service Firm Governance
By: David G. Fubini, Suraj Srinivasan and Li-Kuan Ni
- May 1986
- Case
Anaquest: The Professional Services Project (B)
Vitale, Michael R. "Anaquest: The Professional Services Project (B)." Harvard Business School Case 186-301, May 1986.
- 10 May 2013
- HBS Seminar
Roundtable Discussion on the Disruption of Professional Services
- August 2013
- Teaching Note
Multiasistencia: Redefining the Relationship with Its Service Professionals
By: F. Asis Martinez-Jerez
Multiasistencia, a major Spanish BPO of insurance repairs, is changing the relational contract with its service profesionals from a referral model to a guaranteed workload one. View Details
- October 2004 (Revised July 2006)
- Background Note
Ownership Structure in Professional Service Firms: Partnership versus Public Corporation
By: Ashish Nanda
This case reviews the relative merits of partnership and public ownership structures in professional services firms. It also evaluates the various rationales for converting partnership professional services firms to publicly owned firms. Finally, the case highlights... View Details
Keywords: Private Ownership; Transition; Partners and Partnerships; Public Ownership; Service Industry
Nanda, Ashish, and Lauren Prusiner. "Ownership Structure in Professional Service Firms: Partnership versus Public Corporation." Harvard Business School Background Note 905-038, October 2004. (Revised July 2006.)
- May 2008 (Revised May 2010)
- Background Note
Organizational Alignment, Performance, and Change in Professional Service Firms
By: John J. Gabarro
This note describes the relationship between organizational alignment and performance in professional service firms and how to use McKinsey 7S Alignment to diagnose a firm's or practice's alignment, identify misalignments and determine how to bring about the changes... View Details
Gabarro, John J. "Organizational Alignment, Performance, and Change in Professional Service Firms." Harvard Business School Background Note 908-416, May 2008. (Revised May 2010.)
- Research Summary
Overview
By: Ashish Nanda
Ashish Nanda’s research focuses on leadership, particularly in the context of professional services and institutions of higher education. He has published case studies and articles on professional services in three primary streams: management of professional service... View Details
Keywords: Professional Services; Professionalism; Strategy; Leadership; Higher Education; Asia; India; Latin America; China
- January 2022
- Course Overview Note
Strategy in Professional Service Firms: Course Introduction
By: Ashish Nanda
- 01 Jan 2009
- Conference Presentation
The Current State of Professional Service Firms
By: Thomas J. DeLong
Keywords: Business Ventures
- July 2008 (Revised December 2011)
- Supplement
ghSMART(-er) & Co., 2008: Pioneering in Professional Services
By: Noam T. Wasserman and Ashraf Haque
Geoff Smart, founder and CEO of ghSMART & Co., wanted to build ghSMART into the #1 management-assessment firm for CEOs and investors. However, he had just received two pieces of very bad news: the demise of an existing project and the loss of a $1 million engagement he... View Details
Keywords: Business Ventures; Managerial Roles; Organizational Structure; Problems and Challenges; Loss; Motivation and Incentives; Service Industry
Wasserman, Noam T., and Ashraf Haque. "ghSMART(-er) & Co., 2008: Pioneering in Professional Services." Harvard Business School Supplement 809-025, July 2008. (Revised December 2011.)
- July 2008 (Revised December 2011)
- Case
ghSMART & Co., 2006: Pioneering in Professional Services
By: Noam T. Wasserman and Ashraf Haque
Geoff Smart, founder and CEO of ghSMART & Co., wanted to build ghSMART into the #1 management-assessment firm for CEOs and investors. However, he had just received two pieces of very bad news: the demise of an existing project and the loss of a $1 million engagement he... View Details
Keywords: Business Startups; Decision Choices and Conditions; Entrepreneurship; Corporate Governance; Growth and Development Strategy; Organizational Structure; Service Industry
Wasserman, Noam T., and Ashraf Haque. "ghSMART & Co., 2006: Pioneering in Professional Services." Harvard Business School Case 809-024, July 2008. (Revised December 2011.)