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  • All HBS Web  (424)
    • News  (82)
    • Research  (257)
    • Events  (2)
    • Multimedia  (2)
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Show Results For

  • All HBS Web  (424)
    • News  (82)
    • Research  (257)
    • Events  (2)
    • Multimedia  (2)
  • Faculty Publications  (103)
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  • 01 Jun 2000
  • News

Priceline's Jay Walker: The Future is Wow

entertaining," Walker said. Priceline.com, a consumer-to-business Web site launched in 1998, sells groceries using the same "name your price" scheme it uses to sell surplus airline tickets and hotel rooms to travelers. View Details
  • 01 Jun 2018
  • News

Research Brief: Lessons from Last Place

the operational implications of that behavior for service providers. Buell’s research, which included observing the behaviors of people both in a physical line at the grocery store checkout and in virtual lines when asked to take an View Details
Keywords: Jennifer Myers
  • 01 Sep 2013
  • News

The New Rules of E-Commerce

Mikitani (MBA 1993) is not shy about pursuing the big idea, in this case a belief that English is the lingua franca of business and learning it would give his organization a competitive edge. Rakuten, founded in 1997, operates an online... View Details
Keywords: Sean Silverthorne; e-commerce; News, Library, Internet, and Other Services; Information; Miscellaneous Store Retailers; Retail Trade
  • 25 Aug 2022
  • News

Vision: To Go-Go

conventional restos by dealing strictly in virtual brands that rely on “ghost” or “cloud” kitchens, that is, standalone cooking facilities that lack physical dining spaces and serve customers exclusively through delivery apps. A single... View Details
Keywords: Alexander Gelfand; entrepreneurship; foodtech; startup; Latin America
  • 01 Apr 1998
  • News

Emerging Information

IT WAS A CRITICAL demonstration that, if all went well, would likely land a big-time client for Gary Mueller, president and CEO of Internet Securities (www.securities.com), an online service designed to provide news and data about the... View Details
Keywords: Paul Michelman
  • 14 Jul 2021
  • News

The First Five Years: Nicolas Manes (MBA 2020)

the pandemic impact you and your work? “The pandemic actually helped us, because it raised awareness about the importance of social and environmental responsibility. Also, customers became more prone to online purchasing and technology... View Details
  • 01 Jun 1998
  • News

Renewing Baker: Tom Michalak, Executive Director of Baker Library

beginning to be recognized as a leader in the delivery of electronic information to the desktops of students and faculty. Do you agree with those who predict the decline of libraries as technology proliferates? No, not at all. Rather, the... View Details
  • 01 Oct 1999
  • News

HBS Alumni Association Board of Directors: President's Report

In addition, committees are formed to develop programs that respond to specific issues of concern to alumni. This year, the committees will be structured around the following topics. Online Services for Alumni In an effort to refine the... View Details
  • 01 Sep 2018
  • News

Turning Point: Power Outlet

psychologically, so much so that it was hard to get out of bed. Eventually, I did get up to make breakfast. As I was scrambling eggs and cooking turkey sausage, I decided to activate an idea I’d had for a while—something I’d described to others as an View Details
  • 13 Jan 2021
  • News

Silicon Valley’s “Detroit Moment”

speaking with a worker at the BulkWhiz warehouse. Amira Rashad (MBA 1998) Amira Rashad (MBA 1998) Rashad: I am Amira Rashad. I am founder and CEO of BulkWhiz, an online bulk grocery platform based out of... View Details
  • 01 Mar 2006
  • News

The Little Ice-Cream Company That Could

delivery truck, a 1920 Ford, still rolls out for promotional events. COURTESY DREYER'S GRAND ICE CREAM While war stories make for great company lore, even in their telling Rogers never loses sight of the two things he credits for making... View Details
Keywords: Roger Thompson; Food Manufacturing; Manufacturing
  • 01 Jun 2007
  • News

James McKenney Remembered

created the first online computing facility at HBS. His research focused on managing the implementation and growth of intelligent terminal communications systems, knowledge-based systems, and the design and management of private... View Details
Keywords: Information
  • 01 Mar 2012
  • News

Robots to the Rescue

process customers’ orders. An MIT-trained mechanical engineer, Mountz first encountered the inefficiencies of traditional order fulfillment in 2000 while working at Webvan, an Internet-based grocery home-delivery service. “The company... View Details
Keywords: Deborah Blagg; e-commerce; order fulfillment; robotics; Management of Companies and Enterprises; Management; Miscellaneous Store Retailers; Retail Trade
  • 02 Nov 2020
  • News

The First Five Years: Julianne White (MBA 2017)

job was in grocery retail and I knew the food space was where I wanted to be long-term. Food forms such a foundational part of life and I immediately found it meaningful to be part of the industry providing for people’s basic needs.” What... View Details
  • 01 Sep 2016
  • News

The Taxi Wars of Jakarta

customers amid an explosion of online retail options. Grab users can also courier parcels or order food delivery through its app. Go-Jek’s app does those things too, and also lets users order concert tickets... View Details
Keywords: Jeffrey Hutton; Illustrations by Josh Cochran
  • 01 Dec 2017
  • News

In My Humble Opinion: Truth Teller

ceiling when it comes to the online and home delivery trend. That’s a profit-eroding migration, and it doesn’t mean you can’t find ways to exploit that movement. But the industry overall is walking up a down... View Details
Keywords: Julia Hanna
  • 23 Oct 2019
  • News

Preparing Leaders to Leverage Artificial Intelligence

self-driving cars to robots mopping up spills at the grocery store. As computer systems increasingly perform tasks that people once did, the implications for business are enormous. Although more than 80 percent of executives believe AI... View Details
Keywords: Intellectual Ambition; Pathbreaking Research; Artificial Intelligence
  • 15 Dec 2015
  • News

The Year in Ideas 2015

From social media to the grocery store to the corner office and all the way to the stratosphere, the research and entrepreneurial adventures HBS faculty, doctoral students and alumni undertook this year have changed the way we understand... View Details
Keywords: Julia Hanna, Christine Lejeune, Dan Morrell, and April White
  • 01 Dec 2020
  • News

In Review

and moving some activities online when the virus becomes more widespread (as happened in early November). We also transitioned many of our Executive Education programs into a virtual delivery model... View Details
  • 01 Dec 2015
  • News

Ink

something well, you’re not just looking at a Kuwaiti investor or a regional investor—it’s a global scene.” —Faisal Al-Hamad (MBA 2005), discussing the $170 million acquisition of Kuwaiti online food delivery... View Details
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