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Show Results For
- All HBS Web
(2,845)
- People (9)
- News (1,064)
- Research (1,273)
- Events (10)
- Multimedia (102)
- Faculty Publications (593)
- November 2024
- Supplement
FedEx Cyberattack (B): Reflections and Lessons
By: Hise Gibson, Frank Nagle, Alicia Dadlani and Martha Hostetter
Set in 2024, this (B) case provides an update to the (A) case (no. 625-049) about a devastating cyberattack that destroyed thousands of computers and business systems at FedEx’s European division in 2017. It describes lessons learned and changes made in the wake of the... View Details
Keywords: Cybersecurity; Disruption; Crisis Management; Organizational Change and Adaptation; Europe
Gibson, Hise, Frank Nagle, Alicia Dadlani, and Martha Hostetter. "FedEx Cyberattack (B): Reflections and Lessons ." Harvard Business School Supplement 625-059, November 2024.
- 06 Sep 2005
- What Do You Think?
What are the Lessons of New Orleans?
organizations fail to learn from what happened in New Orleans, that may be the ultimate tragedy of a series of events that evoked feelings ranging from anger to embarrassment from the largest group of respondents to any of these columns thus far. Among the View Details
Keywords: by James Heskett
- 23 Jan 2019
- Sharpening Your Skills
Sports: Lessons for Managers
strength." The following stories from our archives look into sports both as a business opportunity and as a metaphor. Are you ready to level the playing field? Alex Ferguson's Lessons on Leading For almost three decades, Sir Alex... View Details
- 13 Feb 2015
- News
Lessons in Perseverance
By 1998, Pilar Deza (OPM 30, 2001) had weathered several storms on her way to becoming a leading education entrepreneur in Peru. Deza had gone from founding a nursery school in her garage with four neighborhood children to operating two well-regarded K–12 private... View Details
- 12 Jul 2004
- Research & Ideas
Enron’s Lessons for Managers
Salter, was "emotional contagion and the normalization of deviancy." Among the lessons he highlighted for other managers still shaken by the Enron debacle were the importance of humility and accurate self-assessment. The Enron... View Details
Keywords: by Martha Lagace
- 01 Dec 2008
- News
Lesson from the Fall
a flight to abstractions, resulting in few business-specific decision criteria for Enron executives. Along the way Enron lost track of its ideals. This loss of ideals reveals the most important lessons of the Enron story — that financial... View Details
- May 2004
- Article
Management Lessons from Mars
By: Alan MacCormack
MacCormack, Alan. "Management Lessons from Mars." Forethought. Harvard Business Review 82, no. 5 (May 2004): 18–19.
- 08 Dec 2009
- News
Business lessons from history
- 11 May 2010
- News
Lessons learned, insights shared
- 09 Nov 2016
- News
6 Lessons from Donald Trump's Winning Marketing Manual
- 09 Nov 2016
- Op-Ed
6 Lessons from Donald Trump's Winning Marketing Manual
Donald Trump's victory may be a surprise—but not to astute marketers. Here are six important lessons from Trump's brand marketing playbook: Give consumers a job. The best marketing campaigns always call on consumers to do something. For... View Details
Keywords: by John A. Quelch
- October 1998 (Revised September 1999)
- Case
Mercedes-Benz in Alabama: Lessons from the Field
By: William J. Bruns Jr., Carin-Isabel Knoop and Anthony St. George
Details the establishment of the Mercedes Benz M-Class plant in Vance, AL. The plant was established as an independent "teaching field" for parent company Daimler Benz. The case reviews the different lessons from the plant and looks at issues going forward,... View Details
Keywords: Mergers and Acquisitions; Banks and Banking; Integration; Horizontal Integration; Business Ventures; Teaching; Organizational Structure; Auto Industry; Alabama
Bruns, William J., Jr., Carin-Isabel Knoop, and Anthony St. George. "Mercedes-Benz in Alabama: Lessons from the Field." Harvard Business School Case 199-028, October 1998. (Revised September 1999.)
- 18 Jan 2018
- News
The Lessons of All-Day Breakfast
And so I think that's how we've been able to move the line with a lot of our operators. Morrell: Was this a big lesson internally for McDonald's? Cunningham: Yeah, I think it was. And it's allowed us to do other things since then that... View Details
- 08 May 2019
- News
Lessons from the Ashes
wasn't. So what was needed is really more of a Rupert Murdoch, take-charge leader. And that's not me. I'm a reflective adviser. I'm a thoughtful person. I'm not somebody that enjoys managing in that scale. So I was just not designed for that. So that was really the... View Details
- 26 Apr 2024
- HBS Case
Deion Sanders' Prime Lessons for Leading a Team to Victory
CU would move to the Big 12 conference, where it would earn $30 million a year in media rights, drawing even more visibility to Colorado. Coach Prime’s playbook for executives Business leaders can learn 10 key lessons from Sanders’... View Details
- 20 Mar 2005
- Research & Ideas
Lessons of Successful Entrepreneurs
business model, he continued. He also said start-ups should spend more time on market verification and market feedback than on the "front office" issues of building a business. Fialkow's lessons included trust your instincts;... View Details
Keywords: by Sean Silverthorne
- 08 Nov 2013
- News
Lessons In Leadership – State-Owned Enterprises
- Jan 30 2020
- Testimonial
Vital Lessons in Leadership
- 01 Jun 2015
- News
Lessons from a Megacity
The first step in researching the public transportation system in Buenos Aires: send the private driver home. “How could we be there studying public transportation and not use it?” asks Eryn Schultz (MBA 2015). She was one of 39 students who traveled to Argentina and... View Details