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Publications

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    • News  (92)
    • Research  (696)
  • Faculty Publications  (503)

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  • All HBS Web  (903)
    • People  (1)
    • News  (92)
    • Research  (696)
  • Faculty Publications  (503)
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  • 01 Apr 1999
  • News

Q & A: Confronting New Technologies: When Doing Right Is Wrong

obliterates all competitors, fall so precipitously? Other minicomputer firms were suddenly failing too. How could good managers seemingly turn bad so fast? That was the puzzle. Colleagues suggested exploring the disk-drive industry... View Details
  • 27 Mar 2019
  • News

Sharing the Road

transparently available to the car owner, we also rely heavily on insurance as a product. We today work with some of the largest insurance companies in the country to be able to ensure that every car user is... View Details
  • 25 Aug 2015
  • News

Sunset in the East?

But China will not become a land without farmers or rural industries overnight, and those hundreds of millions of people will need to access the social safety net that allows them to consume if the domestic market is to continue to grow... View Details
Keywords: Administration of Economic Programs; Government; Real Estate; Health, Social Assistance
  • 01 Mar 2006
  • News

Entrepreneur's Notebook with Paul Conforti and Kim Moore (both MBA '97)

managing call centers for insurance companies but wanted to switch from telephonic to face-to-face service, so I decided to focus on restaurants. I spent the first year at HBS researching the industry and... View Details
Keywords: Margie Kelley; desserteries; Food Services and Drinking Places; Hospitality
  • 29 Aug 2024
  • News

A Kick Start for Latin American Startups

transformative mission. Alice, for example, is a Brazilian startup upending the health care industry, offering insurance coverage combined with proprietary primary care, delivered digitally and in person, as Latin America works to catch... View Details
  • 15 Dec 2024
  • News

After Ozempic

Back before Ozempic, when Kate Mulroney (MBA 1984) spoke at technical conferences about her work at Novo Nordisk, people often assumed she was talking about Novartis. “I’d have to explain that’s a Swiss company; we’re Danish,” says Mulroney, now head of advanced... View Details
Keywords: Jen McFarland Flint; Illustrations by Pete Ryan; Ambulatory Health Care Services; Health, Social Assistance
  • 01 Jun 2020
  • News

Prognosis

cost of the health care that they’re paying for their subscribers has gone down by 50 percent in the last month or so. It seems irresponsible for the private insurance industry to realize a windfall at a... View Details
Keywords: Jen McFarland Flint; COVID-19; Hospitals; Health, Social Assistance
  • 01 Feb 2001
  • News

The Doctor Is In

finance, it seems, are never far from the minds of anyone in health care these days, even at fiscally sound MGH, the Harvard-affiliated teaching hospital that is recognized as an industry model. Indeed, with its conflicting mix of human... View Details
Keywords: healthcare; Health, Social Assistance
  • 01 Mar 2010
  • News

Money Matters

to sitting on the sidelines afraid to invest, period. To make matters worse, staffing their start-up turned out to be painfully difficult. It didn’t help that the free office the partners secured from a friend for a year was located in a gritty New Delhi suburban View Details
Keywords: Roger Thompson; Finance
  • 01 Dec 2007
  • News

Where Are the Innovators in Health Care?

brilliant, effective innovators have forced sluggish U.S. industries to become more productive. Sam Walton’s exquisitely detailed supply chain management, coupled with his daring decision to locate Wal-Marts in rural areas, kick-started... View Details
Keywords: Regina E. Herzlinger; Health, Social Assistance; Management
  • 22 Mar 2016
  • News

Bill (MBA 1966) and Penny George

answering President Kennedy’s call to give back. He then transitioned to the private sector. “I’ve always been interested in how leadership leads to service,” says George, who served in senior executive positions at Honeywell and Litton View Details
  • 01 Jun 2018
  • News

Up by the Roots

revolutionizing everything from online payments and wealth management to cybersecurity and insurance through digital technologies as diverse as blockchain and artificial intelligence. Despite being the world’s financial capital and home... View Details
Keywords: Alexander Gelfand; illustrations by Dan Page
  • 28 May 2019
  • News

Cure All

variation that doesn’t seem to be correlated to quality (at least to quality that we can measure). Which brings us to the question of why: Why can an industry like this that is so important and massive continue to function with these... View Details
Keywords: Hospitals; Health, Social Assistance
  • 01 Oct 1997
  • News

Doing Something Real

Ever Need (over one million copies sold); Fire and Ice (a biography of Charles Revson and Revlon); Getting By on $100,000 a Year (and Other Sad Tales); and The Invisible Bankers, an irreverent look at the insurance industry. He has won... View Details
Keywords: Andrew Tobias (MBA '72)
  • 01 Jun 2022
  • News

Vision: Into the Breach

meanwhile, were seven times less likely to experience a ransomware attack than the industry average. The company’s advantage, claim cofounders Rotem Iram (MBA 2013) and Roman Itskovich (MBA 2012), is a combination of cybersecurity savvy... View Details
Keywords: Alexander Gelfand
  • 01 Sep 2020
  • News

Saving Grace

or cease to exist,” she says. Some people aren’t even aware that they’ve been auto-enrolled, according to the Association of British Insurers and the Pensions Policy Institute, which recently found 1.6 million unclaimed pension funds,... View Details
Keywords: Jen McFarland Flint
  • 21 Mar 2024
  • News

OC Alumni Get Clarity on AI; Inequality and Climate Change Explored in DC

leaders and policymakers understand the disproportionate impacts of climate change on low income and marginalized communities. Spar and Choi touched on a range of issues, including the vital importance of trees for poor urban areas, the changing needs for View Details
Keywords: Margie Kelley
  • 06 Oct 2022
  • News

On the Road to Recovery

company while still at HBS and had recently sold his investments, was intrigued by the opportunity. Travel nursing had gotten its start in the 1980s, and its biggest player had recently gone public, revealing a wealth of data about the sector. “To me, it looked like an... View Details
Keywords: Hospitals; Health, Social Assistance; Nursing and Residential Care Facilities; Health, Social Assistance
  • 06 Dec 2021
  • News

Truth Be Told

“cash for information” may not be the right way to talk about it, because it comes across as if someone is making a lot of money without any costs. It’s more like an insurance payment. Whistleblowers incur a lot of costs and get some... View Details
Keywords: April White; Corporate, Subsidiary, and Regional Managing Offices; Management
  • 01 Dec 2012
  • News

The Billion-Dollar Question

places that he said were "logistically hard and time-consuming." Few people in the world are as able as HBS grads to take a sabbatical: We are blessed with high incomes, fat savings (you do save, right?), and the ultimate career insurance... View Details
Keywords: Advice; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries
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