Publications

17 Jul 2024
News

The Case for Inclusive Alliances

September 2019
Teaching Plan

Financial Inclusion at Omidyar Network

By: Vikram S. Gandhi and James Barnett

Teaching Note for HBS No. 218-069. View Details

September 2016 (Revised May 2018)
Case

Zurich Insurance: Diversity and Inclusion

By: Boris Groysberg and Katherine Connolly

Zurich Insurance was undergoing organizational change after implementing five new people practices focused on manager development, diversity and inclusion, job model and data analytics, recruitment, and talent pipeline. The case “Zurich Insurance: Fostering Key People... View Details

Keywords: Managing Change; Organizational Behavior; Diversity Management; Organizational Culture; Organizational Change and Adaptation; Leading Change; Leadership; Human Capital; Human Resources; Insurance; Diversity; Insurance Industry

19 Apr 2021
News

How Inclusive Is Your Leadership?

August 2017 (Revised February 2023)
Case

Managing Diversity and Inclusion at Yelp

By: Michael Luca, Joshua Schwartzstein and Gauri Subramani

This case explores the industry-wide lack of employee diversity in the technology sector and Yelp’s decision to take a leadership position in identifying strategies to increase diversity. The goal of the case is to provide an opportunity for students to develop a... View Details

Keywords: Diversity; Employees; Leading Change; Strategy; Organizational Culture; Technology Industry

September 2022
Case

BancoSol: Financial Inclusion in the Perfect Storm

By: Michael Chu and Carla Larangeira

In the pandemic, financial inclusion icon BancoSol faces a government-mandated year-long deferral of all loan payments, followed by the sudden Covid death of its CEO. In a Bolivia mired in political turmoil following a failed presidential election, with clients not... View Details

Keywords: Decision Making; Crisis Management; Management Succession; Business Strategy; Innovation Leadership; Risk and Uncertainty; Financing and Loans; Restructuring; Financial Services Industry; Latin America; Bolivia

08 Feb 2023
Op-Ed

Building an Inclusive Workplace? Prepare to Shield It from Economic Fears

underrepresented communities. As the COVID-19 pandemic dragged on, executives worked to continue these efforts, despite supply chain disruptions, labor shortages, and erratic consumer spending. Beyond the moral imperatives of confronting systemic racism, many saw the... View Details

Keywords: by Hise O. Gibson and Nicole Gilmore

11 Apr 2022
Research & Ideas

A World of Difference: What Keeps Companies from Becoming More Inclusive

short, intensive course for MBA students called Anatomy of a Badass, which was a primer on being unapologetically authentic at work. Here, they talk with the HBS Alumni Bulletin about understanding differences in the workplace and the urgency of building View Details

Keywords: by Jen McFarland Flint

13 Apr 2021
News

Unlocking Diversity's Promise: Psychological Safety, Trust and Inclusion

21 Aug 2023

Top Business Schools Discuss: Diversity & Inclusion

Graduate School of Business, Tuck School of Business, and The Wharton School of the University of Pennsylvania to learn about their MBA programs and diversity & inclusion in their communities. The event will feature a moderated panel... View Details

Web

Diversity and Inclusion | Working Knowledge

Diversity and Inclusion Explore key insights into diversity and inclusion with articles covering support for non-binary employees, addressing racial bias in patient portals, and the potential of immigration... View Details

November 2023
Teaching Note

Inclusion and Diversity at Mars Petcare

By: Katherine Coffman, Jillian J. Jordan and Emma Ronzetti

Teaching Note for HBS Case No. 923-005. View Details

March 2018 (Revised February 2023)
Teaching Note

Managing Diversity and Inclusion at Yelp

By: Michael Luca, Joshua Schwartzstein and Gauri Subramani

Teaching Note for HBS No. 918-009. View Details