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    • News  (75)
    • Research  (67)
    • Multimedia  (2)
  • Faculty Publications  (47)

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  • All HBS Web  (169)
    • News  (75)
    • Research  (67)
    • Multimedia  (2)
  • Faculty Publications  (47)
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  • November 2005 (Revised July 2009)
  • Case

Cutter & Buck (A)

By: William A. Sahlman and Victoria Winston
Only three short months into her new position as CEO of publicly traded golf apparel manufacturer Cutter & Buck, Fran Conley discovers accounting irregularities that call into question the reliability of this company's financial statements. Working closely with her... View Details
Keywords: Financial Statements; Crime and Corruption; Corporate Disclosure; Governing and Advisory Boards; Lawsuits and Litigation; Organizational Change and Adaptation; Going Public
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Sahlman, William A., and Victoria Winston. "Cutter & Buck (A)." Harvard Business School Case 806-028, November 2005. (Revised July 2009.)
  • 2019
  • Working Paper

Breaking and Reconfiguring the Boundaries Between Domain Experts and Crowds to Solve Complex R&D Problems through Partial Decomposition

By: Hila Lifshitz - Assaf and Zoe Szajnfarber
The need for domain experts is all but universally assumed when organizing for scientific and technological innovation. In contrast, we are witnessing a burgeoning of citizen science, crowdsourcing, and other “open” methods based on the opposite assumption that crowds... View Details
Keywords: Innovation; Problem Solving; Expertise; Crowdsourcing; Nasa; Experience and Expertise; Collaborative Innovation and Invention; Research and Development
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Lifshitz - Assaf, Hila, and Zoe Szajnfarber. "Breaking and Reconfiguring the Boundaries Between Domain Experts and Crowds to Solve Complex R&D Problems through Partial Decomposition." Working Paper, January 2019.
  • July 2021
  • Article

Structuring Local Environments to Avoid Diversity: Anxiety Drives Whites' Geographical and Institutional Self-Segregation Preferences

By: Eric Anicich, Jon M. Jachimowicz, Merrick Osborne and L. Taylor Phillips
The current research explores how local racial diversity affects Whites’ efforts to structure their local communities to avoid incidental intergroup contact. In two experimental studies (N=509; Studies 1a-b), we consider Whites’ choices to structure a fictional,... View Details
Keywords: Segregration; Structural/institutional Racism; Organizational Exclusion; Diversity; Race; Organizations; Local Range; Prejudice and Bias
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Anicich, Eric, Jon M. Jachimowicz, Merrick Osborne, and L. Taylor Phillips. "Structuring Local Environments to Avoid Diversity: Anxiety Drives Whites' Geographical and Institutional Self-Segregation Preferences." Art. 104117. Journal of Experimental Social Psychology 95 (July 2021).
  • 26 Jun 2020
  • Research & Ideas

Why Japanese Businesses Are So Good at Surviving Crises

to do what must be done for the common good, including those on the front lines.” Yamato donates to rebuilding devastated areas Makoto Kigawa, CEO of Yamato—a home delivery service of everything from fresh food to skis and golf clubs—sent... View Details
Keywords: by Dina Gerdeman
  • 19 Oct 2022
  • Op-Ed

Cofounder Courtship: How to Find the Right Mate—for Your Startup

engage in experiences that allow them to see more dimensions of their personalities. For example, go on a road trip or partake in an activity that neither of you have done before. See how each of you make decisions together like where to eat lunch or which trail to... View Details
Keywords: by Julia Austin
  • 25 Apr 2011
  • Research & Ideas

What CEOs Do, and How They Can Do it Better

of the many actions a CEO could take during the course of a day—attending meetings, reviewing a marketing campaign, schmoozing clients on the golf course. So Sadun and her colleagues instead divided up activities with a much simpler... View Details
Keywords: by Michael Blanding
  • 31 Jan 2007
  • HBS Case

When Good Teams Go Bad

people trying to do the perfect golf swing at the same time, all together, 200 times in a row." Like most of his peers, Coach P used a variety of quantifiable metrics for each rower to determine who would sit in the varsity boat.... View Details
Keywords: by Garry Emmons
  • 25 Aug 2003
  • Research & Ideas

Why IT Does Matter

take 1955 (with the IBM 701) as the start date and use eighty years as a technology cycle, 2035 may not be far off the mark for playing much of this out. Even then, the special recombinant nature of this technology makes us uncomfortable calling an end date. We wish... View Details
Keywords: by F. Warren McFarlan & Richard L. Nolan
  • 27 Jun 2011
  • Research & Ideas

Recovering from the Need to Achieve

Woods's decision to change his golf swing, DeLong's daughter Sara's decision to stay in medical school while she fought lymphoma, and managers who struggled alongside him throughout his career. Despite his concerns about opening up,... View Details
Keywords: by Kim Girard
  • 04 Mar 2020
  • Research & Ideas

How Schmoozing with the Boss Helps Men Get Promoted

The old boys’ club is alive and well in the workforce, as male employees regularly schmooze with their male bosses during coffee breaks, after-work drinks, and golf outings. All this socializing gives men a huge career advantage over... View Details
Keywords: by Dina Gerdeman
  • 27 Oct 2002
  • Research & Ideas

Want a Happy Customer? Coordinate Sales and Marketing

bloated bureaucracy and constipated decision-making. Clearly dysfunctional activities,even in fun, such as a sales vs. marketing golf tournament at the national sales meeting, are to be discouraged.— Benson Shapiro Information technology... View Details
Keywords: by Benson Shapiro
  • 06 Sep 2005
  • Research & Ideas

When Product Variety Backfires

choices a consumer would need to make. Procter & Gamble, in recent years, has sought to reduce its offerings in many categories. And Titleist, in the past five years, has gone from an extremely large assortment of golf balls to only... View Details
Keywords: by Poping Lin; Consumer Products
  • 21 Oct 2002
  • Research & Ideas

The Parable of the Bungled Baggage And the Unhappy Customer

job, so it was like, "What am I going to tell these folks?" It told me a lot about the pressures of an organization, and the discontinuity between making budget and not making it.— W. Earl Sasser We got into the golf cart. We... View Details
Keywords: by W. Earl Sasser
  • 10 Aug 2016
  • Research & Ideas

Prospective Students Steer Clear of Schools Rocked by Scandal

stock of his corporate sponsors dropped, as did sales of Nike golf balls. A college’s well publicized scandal can open the eyes of prospective students. Source: SIphotography But Luca reasoned that many colleges wrestle with drinking and... View Details
Keywords: by Dina Gerdeman; Education
  • 18 Sep 2013
  • Research & Ideas

Excerpt: Manufacturing Morals

teams will know where to halt their golf cart-size plows. In the fall, leaves are meticulously assembled in piles at a distance from the main paths and then trucked out of sight. All the paths linking the periphery of the campus to its... View Details
Keywords: Education
  • 30 Sep 2002
  • Research & Ideas

Use the Psychology of Pricing To Keep Customers Returning

in the subsequent periods. Pricing in installments is one way they can do this. In the case of the country club, I might advise that dues be billed in the middle of the winter when the ability and desire to play golf is low.— John... View Details
Keywords: by Manda Mahoney
  • 20 Jan 2017
  • Research & Ideas

Here’s How Businessman Trump Is Likely to Approach the Presidency

parlayed his fame as a celebrity real estate developer into a winning pitch to voters as a Washington outsider. Emphasizing his decades of experience as a wheeler-dealer building luxury hotels, casinos, and golf courses around the world,... View Details
Keywords: by Christina Pazzanese
  • 28 Nov 2007
  • Research & Ideas

B2B Branding: Does it Work?

of the brand among hundreds of thousands of people who may be working for the enterprises to which Accenture consults (or is seeking to consult). And the motivational value of inviting top customers, prospects, and employees to golf... View Details
Keywords: by John Quelch; Consumer Products
  • 19 Dec 2011
  • Research & Ideas

Climbing the Great Wall of Trust

In recent conversations with US executives doing business in China, Harvard Business School Assistant Professor Roy Y.J. Chua heard about a new trend. In an East Asian version of cutting deals on the golf course, Chinese executives often... View Details
Keywords: by Michael Blanding
  • 14 Sep 2007
  • Research & Ideas

How to Profit from Scarcity

Second, VW factories "fully loaded" the New Beetles with options to maximize the unit margin that VW and the dealers extracted on each vehicle. Third, VW incented its dealers to stock up on non-scarce cars such as Golfs and... View Details
Keywords: by John Quelch; Consumer Products; Advertising
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