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- All HBS Web
(579)
- News (381)
- Research (89)
- Multimedia (4)
- Faculty Publications (19)
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- 26 Jun 2020
- Research & Ideas
Why Japanese Businesses Are So Good at Surviving Crises
they couldn’t believe what they saw, as customers gave little gifts to the ladies and said they have never forgotten March 11 and were so grateful for what the Yakult Ladies did for them at that time,” Takeuchi says. “Employees at all... View Details
Keywords: by Dina Gerdeman
- 24 Jul 2017
- Research & Ideas
People Have an Irrational Need to Complete 'Sets' of Things
things incomplete” Do you want customers to refer more of their friends to your company’s website? Ask them to refer friends in arbitrary “batches” of five at a time. Looking to increase charitable giving to your nonprofit organization?... View Details
Keywords: by Carmen Nobel
- 13 Jul 2020
- Research & Ideas
Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk
only thing that this sort of learned pragmatism gives me is the opportunity to engage my colleagues who have the real power to make a difference in this country." And he said, "We'll see." So I guess he's right. We'll see. Neeley: So your... View Details
- 17 Sep 2012
- Research & Ideas
Blue Skies, Distractions Arise: How Weather Affects Productivity
practical implications of these findings. For example, should managers save certain tasks for days when skies are gray? “A field study gives you the reality of the phenomenon. A lab study answers the question, why is this happening?” The... View Details
Keywords: by Carmen Nobel
- 10 Aug 2009
- Research & Ideas
High Commitment, High Performance Management
overprotective of people also causes us to avoid giving feedback to top management. Q: What kind of leadership is necessary for a HCHP firm? A: Leaders must have HCHP vision and values (empowerment, collaboration, maintaining firm... View Details
Keywords: by Martha Lagace
- 25 Mar 2015
- HBS Case
Tate’s Digital Makeover Transforms the Traditional Museum
programs has gone far beyond the marketing department to infuse everything the museum does, making it unique among its peers, says Jill Avery, senior lecturer in the General Management unit at Harvard Business School. The Magic Tate Ball app is one effort by the museum... View Details
- 06 Aug 2021
- Book
Steve Jobs and the Rise of the Celebrity CEO
NeXT. Steve was at last free from that incubus. Apple not only acquired an operating system, it acquired Avie Tevanian, a gifted engineer, as chief of software. On the hardware side, the equally talented Jon Rubinstein, also from NeXT,... View Details
Keywords: by Dina Gerdeman
- 16 Jan 2006
- Research & Ideas
Adam Smith, Behavioral Economist?
let them withdraw their own money until a certain amount or date has been reached. It gives their control over to the bank to help them overcome short-term impulses to spend. The product had a large and significant effect on clients'... View Details
Keywords: by Ann Cullen
- 23 Jun 2008
- Research & Ideas
Innovative Ways to Encourage Personal Savings
essentially "raffle off" the interest pot each period. Savers give up a large chance of a small return for a small chance of a large, life-changing return. I have studied these programs in England, where they have been run for over 50... View Details
- 04 Apr 2012
- Research & Ideas
When Founders Recruit Friends and Family as Investors
drama' (of which everyone seems to have plenty), it's not worth it." One way around this can be to treat an investment from a friend or relative as a gift rather than an investment; that is, with no particular expectation of being... View Details
Keywords: by Noam Wasserman
- 17 Dec 2008
- Lessons from the Classroom
‘Ted Levitt Changed My Life’
his love of a provocative argument and a good discussion, as well as the powerful breadth and depth of his mind. "He always said he didn't mind that people thought he was wrong if they listened long enough to give him a shot,"... View Details
- 13 Oct 2009
- Research & Ideas
7 Lessons for Navigating the Storm
are neither made nor born. Like great musicians and athletes, they are born with certain gifts that give them the potential to lead, but they have to develop their gifts in... View Details
Keywords: by Martha Lagace
- 02 Jun 2014
- Research & Ideas
Excerpt: ‘A Social Strategy’
funds to buy gifts for friends. To buy a group gift, a person goes on eBay's Group Gifts site, and names a recipient, either by typing the name in directly or by picking the name from the list of his or her... View Details
- 14 Dec 1999
- Research & Ideas
From Spare Change to Real Change: The Social Sector as a Beta Site for Business Innovation
healthy communities. Traditionally, businesses have supported the social sector in two different ways: they contribute their employees' time for volunteer activities, and they support community initiatives with money and gifts in kind.... View Details
Keywords: by Rosabeth Moss Kanter
- 02 Jun 2008
- Research & Ideas
Spending on Happiness
prosocially on others (giving gifts to friends, donating to charities) rather than on themselves (buying flat-screen televisions). Q: What are the psychological factors involved when it comes to individuals and feelings they encounter... View Details
Keywords: by Sarah Jane Gilbert
- 29 Mar 2011
- First Look
First Look: March 29
for Learning from Failure Author:Amy C. Edmondson Publication:Harvard Business Review 89, no. 4 (April 2011) An abstract is unavailable at this time. Read the paper: http://hbr.org/2011/04/strategies-for-learning-from-failure/ar/1 Give... View Details
Keywords: Sean Silverthorne
- 06 Jul 2015
- Research & Ideas
Money and Quotas Motivate the Sales Force Best
you sell less than (weekly quota) units this week this payment of 500 Rupees will be taken away from you on the next payday (date of the payday). Gift We have decided to give you a bonus of 500 Rupees this... View Details
- 12 Aug 2008
- First Look
First Look: August 12, 2008
Investments' Charitable Gift Fund (A) Harvard Business School Case 309-002 Deborah Pege, an attorney at Fidelity Investments, needs to decide whether Fidelity should attempt to patent business processes involved with its new charitable... View Details
Keywords: Sean Silverthorne
- 29 Oct 2008
- Research & Ideas
The Next Marketing Challenge: Selling to ’Simplifiers’
are the opposite of the pack rats who fill their attics and basements with "you-never-know-when-you-might-need-it" stuff. Second, they want to collect experiences, not possessions. And they give experiences rather than goods as View Details
- 28 May 2012
- Research & Ideas
A Pragmatic Alternative for Creating a Corporate Social Responsibility Strategy
Thousands of large, profitable companies have all the right intentions of giving back to society—and yet a sizable number of them have corporate social responsibility (CSR) programs that provide little benefit to either the community or... View Details
Keywords: by Dina Gerdeman