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Publications

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  • All HBS Web  (1,519)
    • News  (232)
    • Research  (1,183)
    • Events  (2)
    • Multimedia  (6)
  • Faculty Publications  (445)

Show Results For

  • All HBS Web  (1,519)
    • News  (232)
    • Research  (1,183)
    • Events  (2)
    • Multimedia  (6)
  • Faculty Publications  (445)
← Page 3 of 1,519 Results →
  • 13 Oct 2010
  • Working Paper Summaries

Employee Selection as a Control System

Keywords: by Dennis Campbell; Banking
  • 05 May 2014
  • Research & Ideas

Reflecting on Work Improves Job Performance

perform better afterward." A field experiment The final study tested the hypotheses in the real-world setting of Wipro, a business-process outsourcing company based in Bangalore, India. The experiment was conducted at a tech support call... View Details
Keywords: by Carmen Nobel
  • Article

Can They Take It with Them? The Portability of Star Knowledge Workers' Performance: Myth or Reality

By: Boris Groysberg, Linda-Eling Lee and Ashish Nanda
This paper examines the portability of star security analysts' performance. Star analysts who switched employers experienced an immediate decline in performance that persisted for at least five years. This decline was most pronounced among star analysts who moved to... View Details
Keywords: Firm Performance; Hiring; Employee Selection; Employee Retention; Knowledge; Employees; Selection and Staffing; Retention; Performance; Competitive Advantage; Financial Services Industry
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Groysberg, Boris, Linda-Eling Lee, and Ashish Nanda. "Can They Take It with Them? The Portability of Star Knowledge Workers' Performance: Myth or Reality." Management Science 54, no. 7 (July 2008): 1213–1230.
  • 02 May 2018
  • Blog Post

Should Companies Disclose Employee Compensation?

organization. As CEO, for example, he shared his 360-degree performance evaluation from peers and subordinates with HCL’s 50,000 employees as part of what he called “reverse accountability.” Ray Dalio,... View Details
Keywords: All Industries
  • 05 Jul 2017
  • News

The Problem with Being a Top Performer

  • 25 May 2011
  • HBS Case

QuikTrip’s Investment in Retail Employees Pays Off

"The store is staffed knowing how long it takes to perform the various tasks," Ton says, explaining that employees frequently initiate a team-based, mutually accountable approach to their work.... View Details
Keywords: by Julia Hanna; Retail
  • 29 Oct 2013
  • Research & Ideas

Do Employees Work Harder for Higher Pay?

"roughly 20 percent higher productivity than both" the other groups, the study said. And for some employees who had more experience, the boost in productivity was much higher. Moreover, the gift group maintained better focus throughout... View Details
Keywords: by Chuck Leddy & Harvard Gazette
  • 11 Oct 2016
  • Working Paper Summaries

Corporate Purpose and Financial Performance

Keywords: by Claudine Gartenberg, Andrea Prat, and George Serafeim
  • 03 Apr 2019
  • Working Paper Summaries

Learning or Playing? The Effect of Gamified Training on Performance

Keywords: by Ryan W. Buell, Wei Cai, and Tatiana Sandino
  • 13 Oct 2021
  • News

How Companies Can Improve Employee Engagement Right Now

  • January 2025 (Revised February 2025)
  • Technical Note

Skills-First Talent Management Onboarding, Development, and Performance Management

By: Boris Groysberg, James Barnett, Robin Abrahams and Katherine Connolly Baden
The second in a series of notes on how organizations manage skills-first talent-management chains, covering onboarding, development, and performance management. Onboarding included the practices, programs, and policies used by an organization to facilitate new employee... View Details
Keywords: Talent and Talent Management; Employee Relationship Management; Management Systems; Performance; Personal Development and Career
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Groysberg, Boris, James Barnett, Robin Abrahams, and Katherine Connolly Baden. "Skills-First Talent Management Onboarding, Development, and Performance Management." Harvard Business School Technical Note 425-020, January 2025. (Revised February 2025.)
  • 19 Jan 2023
  • Research & Ideas

What Makes Employees Trust (vs. Second-Guess) AI?

When an algorithm recommends ways to improve business outcomes, do employees trust it? Conventional wisdom suggests that understanding the inner workings of artificial intelligence (AI) can raise confidence in such programs. Yet, new... View Details
Keywords: by Rachel Layne
  • May 2014
  • Case

Building a High Performance Culture at IDFC

By: V.G. Narayanan and Vidhya Muthuram
IDFC was set up in 1997 to direct private finance to infrastructure projects in India. Over the years, it expanded its capabilities to become a 'complete solutions provider' offering financing solutions including debt and equity, investment banking, brokerage and asset... View Details
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Narayanan, V.G., and Vidhya Muthuram. "Building a High Performance Culture at IDFC." Harvard Business School Case 114-077, May 2014.
  • September 2016
  • Supplement

ZenRecruit: Sales Coaching and Performance Reviews

By: Mark N. Roberge
Amara Kaggwa leads the small but rapidly expanding sales team at ZenRecruit, a recruiting software application used by small businesses. Armed with six months of sales performance metrics, Kaggwa is preparing for her monthly performance conversations with two... View Details
Keywords: Business or Company Management; Salesforce Management; Applications and Software; Employees; Performance Evaluation; Information Technology Industry; Retail Industry
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Roberge, Mark N. "ZenRecruit: Sales Coaching and Performance Reviews." Harvard Business School Spreadsheet Supplement 817-704, September 2016.
  • 27 Nov 2006
  • What Do You Think?

What’s to Be Done About Performance Reviews?

continuous feedback." What do you think? Original Article It's the season for many employee performance reviews. Why do they seem to rank alongside root canal dental work on our list of things we look... View Details
Keywords: by Jim Heskett
  • 2006
  • Article

Performance Measure Properties and the Effect of Incentive Contracts

By: J. Bouwens and L. van Lent
Using data from a third-party survey on compensation practices at 151 Dutch firms, we show that less noisy or distorted performance measures and higher cash bonuses are associated with improved employee selection and better-directed effort. Specifically, (1) an... View Details
Keywords: Motivation and Incentives; Data and Data Sets; Problems and Challenges; Performance Evaluation; Compensation and Benefits; Netherlands
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Bouwens, J., and L. van Lent. "Performance Measure Properties and the Effect of Incentive Contracts." Journal of Management Accounting Research 18 (2006): 55–75.
  • 08 Jan 2024
  • News

The Data Is In: RTO Policies Don’t Improve Employee Performance or Company Value, but Controlling Bosses Don’t Care

  • 05 Feb 2018
  • What Do You Think?

Should Companies Disclose Employee Compensation?

throughout an organization. As CEO, for example, he shared his 360-degree performance evaluation from peers and subordinates with HCL’s 50,000 employees as part of what he called “reverse accountability.”... View Details
Keywords: by James Heskett; Financial Services
  • Research Summary

Cross-Boundary Coordination and Airline Performance

In the context of global airline alliances, this study explores how organizations engaged in partnerships for service delivery achieve coordination with each other. We will assess the impact of both cross-functional and cross-organizational coordination on the quality... View Details
  • 17 Jul 2023
  • Research & Ideas

Money Isn’t Everything: The Dos and Don’ts of Motivating Employees

Noncents.” It will be a practical examination of the way money—and nonmonetary rewards—trickle down to create that special magic that makes employees believe in the mission and work harder to further its success. Getting these incentive... View Details
Keywords: by Avery Forman
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