Filter Results:
(67)
Show Results For
- All HBS Web
(236)
- News (67)
- Research (82)
- Events (1)
- Multimedia (11)
- Faculty Publications (29)
Show Results For
- All HBS Web
(236)
- News (67)
- Research (82)
- Events (1)
- Multimedia (11)
- Faculty Publications (29)
Sort by
- 17 Aug 2015
- News
The Play Alchemist
business life. “Too often, people view ethnicity or gender as an obstacle to overcome,” says Mathews. “However, our company’s ability to show so much empathy for so many different groups around the world actually gives us a leg up when... View Details
Keywords: Constantine von Hoffman
- 01 Sep 2016
- News
How I Got to Google
to communicate the next milestones and end vision to people with different backgrounds: engineering, legal, marketing. Empathy is another, because you need to be able to place yourself in your users’ shoes and empathize with their needs... View Details
Keywords: Julia Hanna
- 17 Apr 2019
- News
Give It to Me Straight
quadrant, where we do show our colleagues that we care about them. Because we're so concerned about their short-term feelings, we fail to challenge them directly. That's what I call ruinous empathy. The Bob story is the classic ruinous View Details
- 09 Jun 2015
- News
Building change from the ground up
was to provide an air-conditioned environment; offer support for customers who couldn’t read or write; and get them in and out of the store in 15 minutes with working service,” Khoja said, noting, “If we treated the Afghans with respect, it would create a brand loyalty... View Details
- 31 Jan 2023
- News
Female Founders' Dilemmas; UK Tech Startups
panelists said the ability to anticipate is critical, as is recognizing the need to adopt different management styles as you are scaling your company. Careful attention to hiring—and authentic empathy in letting early team members go—are... View Details
Keywords: Margie Kelley
- 01 Jun 2020
- News
Effective Communication in the Age of Zoom
about as they help their employees through this process? Rachel: So I think we're in a time where leaders really need to redefine empathy and what it means. Empathy translates in different ways, for example,... View Details
Keywords: Zoom
- 01 Dec 2019
- News
Alumni and Faculty Books for December 2019
create a unique teaching atmosphere. Throughout Teaching by Heart, DeLong discusses why empathy and authenticity matter. When teachers embrace this mindset, students have the opportunity to have a unique learning experience. Teachers and... View Details
- 01 Dec 2001
- News
Steven Rogers
recently cited for his influence on entrepreneurship by Fortune, and was named one of the top twelve entrepreneurship professors by Business Week in 1996. He believes the secret to goodteaching is the ability to have empathy for the... View Details
- 01 Jun 2000
- News
Going Public: Raymond M. Jefferson
limits of human physical capabilities" by maintaining his Special Forces' exercise regimen and competing successfully in full-contact fighting martial arts tournaments. Jefferson retains a deep affection for the people of Hawaii, who showed him great kindness and View Details
Keywords: Mary Ellen Gardner
- 10 Mar 2021
- News
In My Humble Opinion: A Timely Tension
London. Now I’m in Amsterdam. That has given me a sense of empathy and a feeling of being connected to the whole world.” Call to action: “Your sense of purpose comes from what you do every day, all day long. You don’t have to find it in... View Details
Keywords: April White
- 22 Sep 2017
- News
The Epicenter of Miami’s Vice
times. And I was even ready several times. I told my brother, these are my GPS coordinates, I'm getting a rental car, and then, finally, I met him. He wanted to meet me at a cockfight in the Everglades. They wanted to see how strong I was to do this. So I really had to... View Details
- 01 Jun 2020
- News
Vital Signs
empathy and respect. His core message was: “Our business is different now, and when people resume, they’re not going to resume what they were doing in 2019. This is going to be really different.” I think there are other industries—like... View Details
- 12 Apr 2023
- News
Step Change
human aspect of how work gets done is more than clinical. When asked, anyone who has worked closely with Enan mentions her strong sense of empathy and skills as a communicator and connector. When James Harmon, chairman of the... View Details
Keywords: Julia Hanna; entrepreneurship; women; venture capital; Egypt; developing economies; Finance
- 01 Dec 2012
- News
From Where We Stand
Common Asset Management, Boston, Massachusetts Leaders should learn empathy and seek employees who bring greater empathy to their work. Social intelligence distinguishes a firm and leads to superior... View Details
- 19 Feb 2021
- News
A Playbook for Progress
the team. I do think that this notion of empathy and compassion is going to rise as a part of a new aspect of inclusive leadership, which will include cultural intelligence, the CQ. You will absolutely have to understand more about... View Details
- 15 Jan 2020
- News
The Business of Access
the donor has been touched—a family member receiving specific services from nonprofits, for example—and they have a sense of empathy and compassion,” she says. “I am able to get to that quickly, tap their charitable senses, and then ask... View Details
Keywords: Maureen Harmon
- 08 Apr 2021
- News
Real Talk
the flip side, sharing stories in a safe space can elicit empathy—and empathy for each other is what we need at this moment, above all else.” Their approach was the result of dozens of interviews with CEOs, DE&I trainers, employees,... View Details
- 01 Sep 2014
- News
Afghanistan’s Hope and Light
employer (1,100 workers) and biggest taxpayer ($500 million and counting). “If we treated the Afghans with respect, it would create a brand loyalty and empathy they’d never had a chance to experience before,” Khoja says of the company’s... View Details
Keywords: Julia Hanna
- 07 Sep 2021
- News
Immelt in the Hot Seat: Episode 2
scar tissue. And I wondered first, what that looked like to you and how you noticed it. And then a little bit about why you think empathy, that characteristic, is so important for leaders. JI: I think empathy is being really able to see... View Details
- 01 Jun 2023
- News
Alumni and Faculty Books
job, in the community, or at home. All it takes is leadership intelligence—a combination of these eight moral, social, and technical imperatives essential to our ability to positively influence others: Aim to be your ideal self; know your real self; ignite integrity... View Details