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Publications

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  • All HBS Web  (235)
    • News  (68)
    • Research  (81)
    • Events  (1)
    • Multimedia  (11)
  • Faculty Publications  (27)

Show Results For

  • All HBS Web  (235)
    • News  (68)
    • Research  (81)
    • Events  (1)
    • Multimedia  (11)
  • Faculty Publications  (27)
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  • 15 Jan 2020
  • News

The Business of Access

the donor has been touched—a family member receiving specific services from nonprofits, for example—and they have a sense of empathy and compassion,” she says. “I am able to get to that quickly, tap their charitable senses, and then ask... View Details
Keywords: Maureen Harmon
  • 08 Apr 2021
  • News

Real Talk

the flip side, sharing stories in a safe space can elicit empathy—and empathy for each other is what we need at this moment, above all else.” Their approach was the result of dozens of interviews with CEOs, DE&I trainers, employees,... View Details
  • 01 Sep 2014
  • News

Afghanistan’s Hope and Light

employer (1,100 workers) and biggest taxpayer ($500 million and counting). “If we treated the Afghans with respect, it would create a brand loyalty and empathy they’d never had a chance to experience before,” Khoja says of the company’s... View Details
Keywords: Julia Hanna
  • 01 Sep 2003
  • News

Gregg Petersmeyer

C. Gregg Petersmeyer learned about giving back from his parents. He observed in them and their contemporaries a tremendous empathy for their fellow citizens going through the shared hard times of the Depression and World War II. “Today,”... View Details
Keywords: Garry Emmons; Executive, Legislative, and Other General Government Support; Government; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services
  • 01 Sep 2017
  • News

3-Minute Briefing: Jeetendr Sehdev (MBA 2004)

audiences find someone. In my survey of 1,500 respondents aged 13 to 18, the top five celebrities were YouTube stars. The challenge for older generations will be to move beyond the idea that taking selfies, for example, is silly and narcissistic, to an View Details
Keywords: Julia Hanna; News, Library, Internet, and Other Services; Information
  • 01 Jun 2023
  • News

Alumni and Faculty Books

Edited by Margie Kelley Alumni Books The Boxer of Quirinal By John Barr (MBA 1972) Red Hen Press All animals struggle to survive. In John Barr’s poems, the success of the heron hunting, the albatross breeding, the inchworm spinning give proof of life. But for us that... View Details
Keywords: Publishing Industries (except Internet); Information
  • 28 May 2019
  • News

Turning Point: Into the Wild

reading fear? Exclusion? Anger? Being able to switch into that mode is very helpful in so many situations, both professional and personal. In that sense, tapping into the wild isn’t just where I get my energy; it’s also a great source of View Details
  • 01 Dec 2017
  • News

The Future of VR is Animated Bunnies

all four Madagascar films. Baobab creates interactive, animated VR worlds that feel less like games—in many early VR experiences, users engage with characters only to win something—and more like movies. For Fan, animated VR is the entertainment trifecta: “ the View Details
Keywords: Janelle Nanos
  • 19 Jan 2023
  • News

Forged in Fire

new Emerging Leaders edition of True North, which includes Foster's story as an example of the importance of crucible experiences in defining leaders. And in this episode of Skydeck Foster and George share the lessons of their own crucibles, discuss the value of View Details
  • 10 Mar 2021
  • News

New Releases: Alumni and Faculty Books, Podcasts

meaningful advice to any entrepreneur seeking investor funding. Civility Rules! Creating a Purposeful Practice of Civility By Shelby Joy Scarbrough (OPM 47, 2015) Forbes Books While our civilization continues to advance, our capacity to live civilly―to appreciate our... View Details
Keywords: Margie Kelley; Publishing Industries (except Internet); Information
  • 10 Mar 2021
  • News

In My Humble Opinion: A Timely Tension

London. Now I’m in Amsterdam. That has given me a sense of empathy and a feeling of being connected to the whole world.” Call to action: “Your sense of purpose comes from what you do every day, all day long. You don’t have to find it in... View Details
Keywords: April White
  • 01 Mar 2024
  • News

INK: Taking Care

The sad and unfortunate fact is that one in every two people will develop cancer in their lifetime, Kathy Giusti (MBA 1985) writes in her new book, Fatal to Fearless: 12 Steps to Beating Cancer in a Broken Medical System. It first happened to her more than 25 years... View Details
Keywords: Hospitals; Health, Social Assistance; Publishing Industries (except Internet); Information
  • 01 Jun 2020
  • News

Vital Signs

empathy and respect. His core message was: “Our business is different now, and when people resume, they’re not going to resume what they were doing in 2019. This is going to be really different.” I think there are other industries—like... View Details
Keywords: Jen Mele; COVID-19; Ambulatory Health Care Services; Health, Social Assistance
  • 01 Feb 2000
  • News

The Future Is Now: 21st-Century Business Pondered at HBS Forum

that what sets humans apart from animal or artificial intelligence is the empathy that stems from an awareness of the life cycle and of human mortality. Panelist Ray Kurzweil of Kurzweil Technologies declared that in the coming decades,... View Details
  • 17 Aug 2015
  • News

The Play Alchemist

business life. “Too often, people view ethnicity or gender as an obstacle to overcome,” says Mathews. “However, our company’s ability to show so much empathy for so many different groups around the world actually gives us a leg up when... View Details
Keywords: Constantine von Hoffman
  • 17 Apr 2019
  • News

Give It to Me Straight

quadrant, where we do show our colleagues that we care about them. Because we're so concerned about their short-term feelings, we fail to challenge them directly. That's what I call ruinous empathy. The Bob story is the classic ruinous View Details
Keywords: Management, Scientific, and Technical Consulting Services; Professional Services
  • 31 Jan 2023
  • News

Female Founders' Dilemmas; UK Tech Startups

panelists said the ability to anticipate is critical, as is recognizing the need to adopt different management styles as you are scaling your company. Careful attention to hiring—and authentic empathy in letting early team members go—are... View Details
Keywords: Margie Kelley
  • 01 Dec 2019
  • News

Alumni and Faculty Books for December 2019

create a unique teaching atmosphere. Throughout Teaching by Heart, DeLong discusses why empathy and authenticity matter. When teachers embrace this mindset, students have the opportunity to have a unique learning experience. Teachers and... View Details
  • 22 Sep 2017
  • News

The Epicenter of Miami’s Vice

times. And I was even ready several times. I told my brother, these are my GPS coordinates, I'm getting a rental car, and then, finally, I met him. He wanted to meet me at a cockfight in the Everglades. They wanted to see how strong I was to do this. So I really had to... View Details
  • 12 Apr 2023
  • News

Step Change

human aspect of how work gets done is more than clinical. When asked, anyone who has worked closely with Enan mentions her strong sense of empathy and skills as a communicator and connector. When James Harmon, chairman of the... View Details
Keywords: Julia Hanna; entrepreneurship; women; venture capital; Egypt; developing economies; Finance
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