Publications

January 1990 (Revised June 1995)
Case

Colliers International Property Consultants

By: Nitin Nohria

Describes the origins, organizational structure, management practices, and use of information technology (IT) in Colliers, a real estate network. Colliers provides local firms with a way to maintain local autonomy while gaining national and international coverage.... View Details

Keywords: Property; Organizational Structure; Information Technology; Management Practices and Processes; Partners and Partnerships; Business Model; Mission and Purpose; Business Growth and Maturation; Conflict and Resolution; Quality; Real Estate Industry

October 2013
Article

Consulting on the Cusp of Disruption

By: Clayton M. Christensen, Dina Wang and Derek C. M. van Bever

Consulting fundamental business model has not changed in more than 100 years: very smart outsiders go into organizations for a finite period of time and recommend solutions for the most difficult problems confronting their clients. But at traditional... View Details

Keywords: Disruptive Innovation; Consulting Industry

Register to Read

July 1998
Supplement

Organizational Change at Andersen Consulting - EMEAI

By: Ashish Nanda

Supplements Andersen Consulting - EMEAI: Reorganization for Revitalization. An alternative to video Organizational Change at Anderson Consulting - EMEAI, Video. View Details

Keywords: Organizational Change and Adaptation; Consulting Industry

June 2020 (Revised March 2024)
Case

Deloitte's Pixel (A): Consulting with Open Talent

By: Michael L. Tushman, John Winsor and Kerry Herman

Deloitte Consulting’s General Manager Balaji Bondili, head of Pixel, considers how best to grow Deloitte Consulting’s use of open (on-demand) talent, as consulting companies and their clients face transformative change in the way client engagements and projects get... View Details

Keywords: Disruption; Talent and Talent Management; Growth and Development Strategy; Organizational Change and Adaptation; Consulting Industry; United States

Educators

13 May 2013
Blog Post

Becoming a Consulting Expert

failure. Consulting isn’t about learning everything there is to know about every company or industry you work for; it is about quickly understanding the KEY aspects of the business that will allow you to make informed recommendations to... View Details

Keywords: Consulting

February 1998 (Revised April 1999)
Case

Medical Consultants Network, Inc.

By: Paul W. Marshall and Jefferson C. Grahling

Keywords: Health Care and Treatment; Growth and Development Strategy; Health Industry

15 Dec 2015
Blog Post

One MBA's Path to Boston Consulting Group

people. Lastly, I wanted to build out my consumer packaged goods knowledge that I began building while working at PepsiCo. Consulting felt like the right match but the question became which firm and why. Boston View Details

Keywords: Consulting; Consulting

September 2009 (Revised February 2011)
Case

Eden McCallum: A Network-Based Consulting Firm (A)

By: Heidi K. Gardner and Robert G. Eccles

Eden McCallum pioneered the network-based ("virtual") consulting firm model in the U.K. Contracting freelance consultants on a per-project basis keeps overheads lean so that Eden McCallum's fees are a fraction of the big firms' rates. Their flexible, low-cost model has... View Details

Keywords: Business Model; Decision Choices and Conditions; Financial Crisis; Growth and Development Strategy; Expansion; Consulting Industry; United Kingdom

Educators

01 Jun 2010
News

Students Serve as Consultants

Twelve HBS students spent their January Term as volunteer consultants to USAID projects in Bangladesh, Jordan, Morocco and Uganda. Only in its second year, the student-led Global Impact Experience program, the brainchild of Rich Chung... View Details

Keywords: Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services

August 1971
Case

Sigma Consultants Inc. (A)

By: Joseph L. Bower

Keywords: Consulting Industry

July 2010 (Revised February 2011)
Supplement

Eden McCallum: A Network-Based Consulting Firm (B)

By: Heidi K. Gardner and Erin McFee

To weather the 2009 financial crisis, Eden McCallum's cofounders must renegotiate partners' compensation, attract independent consultants to meet different client demands, and reassure their Advisory Board that their network-based consulting model remains sound. The... View Details

Keywords: Business Model; Decision Choices and Conditions; Financial Crisis; Entrepreneurship; Governing and Advisory Boards; Compensation and Benefits; Partners and Partnerships; Consulting Industry

01 Jun 2004
News

Consultant on the Go

Most business travelers breathe a sigh of relief when they return home, happy to unpack their suitcase and sleep in their own bed. Ram Charan (MBA ’65, DBA ’67) is not your typical business traveler. One of the “world’s most renowned management View Details

Keywords: Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services

Clubs

Consulting for Impact Club

Keywords: Consulting

November 2011
Teaching Note

InterfaceRAISE: Sustainability Consulting (TN)

By: Robert G. Eccles and Michael W. Toffel

Keywords: Consulting Industry

July 2002 (Revised December 2002)
Case

Mercer Management Consulting (B)

By: Thomas J. DeLong and Michael Echenberg

Supplements the (A) case. View Details

Keywords: Consulting Industry

Educators