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- Faculty Publications (23)
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- All HBS Web (298)
- Faculty Publications (23)
Business of Platforms
The Business of Platforms is an in-depth look at platform strategy and digital innovation. In this book, we explore how a small number of companies have come to exert extraordinary influence over every dimension of our personal, professional and political... View Details
- 29 Jan 2008
- First Look
First Look: January 29, 2008
and marginal-cost options. The emphasis on short-term earnings per share as the primary driver of share price, and hence shareholder value creation, acts to restrict investments in innovative long-term... View Details
Keywords: Martha Lagace
- 28 Jun 2011
- First Look
First Look: June 28
Chantel Lenard, Ford's Group Marketing Manager for Global Small Car and Midsize Vehicles, and Connie Fontaine, Ford's Manager of Brand Content and Alliances, pushed for a bold approach to marketing the new vehicle. They and their teams... View Details
Keywords: Sean Silverthorne
- 12 PM – 1 PM EST, 16 Feb 2017
- Webinars: Trending@HBS
Grown and Flown: Parenting Through the High School Years
High school is a time of dynamic growth for kids who enter in 9th grade with one foot still in childhood and graduate four years later, well on their way to adulthood. But teens are not the only ones in a family who are changing. Adults, too, must learn to adapt to the... View Details
- 02 Apr 2024
- What Do You Think?
What's Enough to Make Us Happy?
That’s not a bad yardstick for decision-making in the happiness business. Most of us would probably agree that “what’s enough” should be a bit of a stretch but achievable. For example, for many years my spouse and I shared an objective of... View Details
Keywords: by James Heskett
- January 2025
- Teaching Plan
Knowledge Transfer: Toyota, NUMMI, and GM
By: Willy Shih
Teaching Plan for HBS Case No. 625-003. New United Motors Manufacturing, Inc. (NUMMI) was a joint venture between Toyota and General Motors. It was an opportunity for GM to learn about the Toyota Production System, which was quite different from the mass production... View Details
Keywords: Culture Change; Organizational Culture; Organizational Change and Adaptation; Factories, Labs, and Plants; Joint Ventures; Transformation; Selection and Staffing; Knowledge Acquisition; Knowledge Sharing; Labor Unions; Management Systems; Performance Improvement; Production; Labor and Management Relations; Auto Industry; Japan; United States
- July 2024 (Revised October 2024)
- Case
Knowledge Transfer: Toyota, NUMMI, and GM
By: Willy Shih
New United Motors Manufacturing, Inc. (NUMMI) was a joint venture between Toyota and General Motors. It was an opportunity for GM to learn about the Toyota Production System, which was quite different from the mass production processes American automakers used at the... View Details
Keywords: Culture Change; Organizational Culture; Organizational Change and Adaptation; Factories, Labs, and Plants; Joint Ventures; Transformation; Selection and Staffing; Knowledge Acquisition; Knowledge Sharing; Labor Unions; Management Systems; Performance Improvement; Production; Labor and Management Relations; Auto Industry; Japan; United States
Shih, Willy. "Knowledge Transfer: Toyota, NUMMI, and GM." Harvard Business School Case 625-003, July 2024. (Revised October 2024.)
- 12 Nov 2013
- First Look
First Look: November 12
observers. We identify boundary conditions and demonstrate that the positive inferences disappear when the observer is unfamiliar with the environment, when the nonconforming behavior is depicted as unintentional, and in the absence of expected norms and View Details
Keywords: Sean Silverthorne
- 03 Mar 2008
- Research & Ideas
Marketing Your Way Through a Recession
advertising. It is well documented that brands that increase advertising during a recession, when competitors are cutting back, can improve market share and return on investment at lower cost than during good economic times. Uncertain... View Details
Keywords: by John Quelch
- 02 Jun 2010
- First Look
First Look: June 2
Work Processes Embedding Robert G. Eccles and Thomas H. DavenportHarvard Business School Case 410-084 Since its inception, Cognizant Technology Solutions has placed a high priority on knowledge management because its global delivery model requires the global View Details
Keywords: Martha Lagace
- 30 Aug 2010
- Research & Ideas
Turning Employees Into Problem Solvers
annually in the United States equaled the crash of one fully loaded 747 airplane every one-and-a-half days. “At first, these campaigns are great—they bolster the frequency with which solutions are shared by a significant margin....[But]... View Details
- 22 May 2019
- Research & Ideas
Forgiving Student Loan Debt Leads to Better Jobs, Stronger Consumers
largest consumer debt in the US, trailing only mortgage loans—and surpassing car loans, credit card debt, and home equity lines of credit. Source: New York Fed Consumer Credit Panel/Equifax Many people who currently carry student debt are... View Details
Keywords: by Dina Gerdeman
- 13 Jul 2016
- HBS Case
How Uber, Airbnb, and Etsy Attracted Their First 1,000 Customers
New businesses often struggle finding their first customers. The challenge is even more difficult with startups in the sharing economy that launch as platforms connecting independent service providers with consumers. Take Uber. Its... View Details
- 01 Mar 2010
- Op-Ed
A Golden Opportunity for Ford and GM
recalled almost 9 million vehicles—more than the entire number it sold the past three years. The irony is that Toyota gained significant market share in the past decade at the expense of its American competitors by offering superior... View Details
- 25 Oct 2011
- First Look
First Look: October 25
Authors:Chonnikarn Fern Jira and Michael W. Toffel Abstract Suppliers are increasingly being asked to share information about their vulnerability to climate change and their strategies to reduce greenhouse gas emissions. They vary widely... View Details
Keywords: Sean Silverthorne
- 01 Dec 2023
- News
The Imposter Among Us
the wheel of a Rolls-Royce he’d shipped across the Atlantic for the occasion. Wallner was stunned. “I thought, ‘Why on earth would you bring a bloody motor car here?’ ” In the friendship that followed, Wallner learned that Gaines-Cooper... View Details
- 28 Apr 2010
- Research & Ideas
Earth Day Reflections
Below are the views that faculty shared with the HBS community on Earth Day. 1. Robert G. Eccles Senior Lecturer of Business Administration and author of One Report: Integrated Reporting for a Sustainable Strategy (This article, titled,... View Details
Keywords: by Staff
- 19 Apr 2016
- First Look
April 19, 2016
the prevalence of cov-lite rises. Time patterns in cov-lite issuance closely match inflows to institutional lenders, and at a given time, cov-lite loans are, overwhelmingly, those with the highest ownership by structured products and/or mutual funds. The number and... View Details
Keywords: Sean Silverthorne
- 06 Nov 2006
- Research & Ideas
How South Africa Challenges Our Thinking on FDI
goods, let alone political power, and as they are acquiring a share in this economy, they're buying cars and houses, and credit is fueling a lot of the current boom. Many of these participants in the economy... View Details
Keywords: by Martha Lagace
- 08 Mar 2021
- In Practice
COVID Killed the Traditional Workplace. What Should Companies Do Now?
A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman