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  • Web

How Investors Feel About Corporate Actions and Causes | Working Knowledge

Moral Issues." Working Paper, April 2025. Access the paper Featured Faculty and Collaborators Elisabeth Kempf Jaime and Raquel Gilinski Associate Professor of Business Administration Zwetelina Iliewa University of Bonn Oliver Spalt... View Details
  • 03 May 2012
  • Working Paper Summaries

Learning by Supplying

Keywords: by Juan Alcácer & Joanne Oxley
  • 2011
  • Book

Managing Knowledge Assets, Creativity and Innovation

By: Dorothy A. Leonard
This book pulls together for the first time works on knowledge and innovation, including the implementation of new processes and products, written by Dorothy A. Leonard over more than two decades. It consists of articles from journals in diverse fields (e.g. the... View Details
Keywords: Knowledge Management; Innovation and Invention
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  • 2022
  • Article

How Does Working from Home during COVID-19 Affect What Managers Do? Evidence from Time-Use Studies

By: Thomaz Teodorovicz, Raffaella Sadun, Andrew L. Kun and Orit Shaer
We assess how the sudden and widespread shift to working from home during the pandemic impacted how managers allocate time throughout their working day. We analyze the results from an online time-use survey with data on 1,192 knowledge workers (out of which 973 are... View Details
Keywords: Time-use; Working-from-home; COVID; Managers; Knowledge Workers; Health Pandemics; Time Management
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  • 07 Oct 2009
  • Working Paper Summaries

Specific Knowledge and Divisional Performance Measurement

Keywords: by Michael C. Jensen & William H. Meckling
  • 2025
  • Book

The World Is Your Office: How Work from Anywhere Boosts Talent, Productivity, and Innovation

By: Prithwiraj Choudhury
A research-based look at a growing phenomenon—companies allowing their employees to work from anywhere in the world—and how those who adopt this model can boost talent, innovation, and productivity.
In recent years, companies in a wide range of industries have... View Details
Keywords: Remote Work; Telecommuting; Employees; Business Offices; Organizational Culture; Retention; Recruitment; Policy; Competitive Advantage
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  • May 2016
  • Article

Return Migration and Geography of Innovation in MNEs: A Natural Experiment of Knowledge Production by Local Workers Reporting to Return Migrants

By: Prithwiraj Choudhury
I study whether return migrants facilitate knowledge production by local employees working for them at geographically distant R&D locations. Using unique personnel and patenting data for 1,315 employees at the Indian R&D center of a Fortune 500 technology firm, I... View Details
Keywords: Innovation; Innovation and Invention
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  • 22 Oct 2008
  • Working Paper Summaries

Variation in Experience and Team Familiarity: Addressing the Knowledge Acquisition-Application Problem

Keywords: by Robert S. Huckman & Bradley R. Staats; Video Game; Web Services
  • 05 Jan 2009
  • Research & Ideas

Most Popular Articles and Working Papers 2008

Here are the 20 most popular stories published by HBS Working Knowledge in 2008, and the five most-read working papers authored View Details
Keywords: by Staff
  • Spring 2019
  • Article

Fluid Teams and Knowledge Retrieval: Scaling Service Operations

By: Melissa A. Valentine, Tom Fangyun Tan, Bradley R. Staats and Amy C. Edmondson
To scale service operations requires retrieving knowledge across the organization. However, prior work highlights that individuals on the periphery of organizational knowledge networks may struggle to access useful knowledge at work. A knowledge repository has the... View Details
Keywords: Teaming; Teams; Groups and Teams; Knowledge Management; Service Delivery; Knowledge Use and Leverage
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  • June 2011 (Revised May 2012)
  • Case

L'Oréal: Global Brand, Local Knowledge

By: Rebecca M. Henderson and Ryan Johnson
Worldwide, and in the U.S. marketplace in particular, the French cachet of L'Oréal was one of its most powerful marketing tools. However, with the opening up of emerging markets, L'Oréal had to cater to a diverse customer base: an aging population in the West, ethnic... View Details
Keywords: Globalization; Brands and Branding; Marketing Communications; Change Management; Sales; Emerging Markets; Segmentation; Innovation and Invention; Beauty and Cosmetics Industry; France; United States
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    Proximate (Co-)Working: Knowledge Spillovers and Social Interactions

    We examine the influence of physical proximity on between-start-up knowledge spillovers at one of the largest technology coworking hubs in the United States. Relying on the exogenous assignment of office space to the hub’s 251 start-ups, we find that proximity... View Details

    • Web

    In Charts: Like Einstein, Global Inventors Bring Big Ideas Across Borders | Working Knowledge

    Polytechnique Article By : Ana Elena Azpúrua Topics: Immigration Innovation and Invention Strategy and Innovation Technological Innovation Share: Facebook LinkedIn Print Email Latest from HBS faculty experts Expertly curated insights,... View Details
    • 02 Jan 2018
    • Op-Ed

    'Dear Working Knowledge'--Our Favorite Reader Comments of the Year

    Credit: iStockPhoto Who are the editors of HBS Working Knowledge most thankful for as the new year begins? It’s the readers who take time to contribute comments to our stories,... View Details
    Keywords: by Sean Silverthorne
    • Web

    Charting Tariff Pain: Small Businesses Brace for Job Cuts, Falling Sales | Working Knowledge

    research by Zoe B. Cullen and Ebehi Iyoha, assistant professors at Harvard Business School, and MIT Professor David Atkin. For the working paper "Navigating Choppy Waters: How US Trade Policy Uncertainty... View Details
    • October 2020
    • Article

    Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Long-Term Performance

    By: Diwas S. KC, Bradley R. Staats, Maryam Kouchaki and Francesca Gino
    How individuals manage, organize, and complete their tasks is central to operations management. Recent research in operations focuses on how under conditions of increasing workload individuals can decrease their service time, up to a point, in order to complete work... View Details
    Keywords: Healthcare; Knowledge Work; Discretion; Workload; Employees; Health Care and Treatment; Decision Making; Performance Effectiveness; Performance Productivity
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    • Web

    The Case for Creative Risk-Taking, Even When the Stakes Are High | Working Knowledge

    Invention Strategy and Innovation Share: Facebook LinkedIn Print Email Latest from HBS faculty experts Expertly curated insights, precisely tailored to address the challenges you are tackling today. More about Working View Details
    • 04 Apr 2023
    • What Do You Think?

    How Does Remote Work Affect Innovation?

    productivity, mainly by eliminating commute time, the evidence thus far suggests two things: We don’t yet know how to measure productivity changes from remote work and that, even when we learn, the impact... View Details
    Keywords: by James Heskett
    • 08 Jul 2015
    • What Do You Think?

    Do Americans Work Too Much and Think About Work Too Little?

    recognized Robert E. Downing's advice that we may need to define work before asking the question. For knowledge workers, "it is very difficult to determine when the workers are actually View Details
    Keywords: by James Heskett; Financial Services
    • 29 Jul 2009
    • Working Paper Summaries

    Firsthand Experience and the Subsequent Role of Reflected Knowledge in Cultivating Trust in Global Collaboration

    Keywords: by Mark Mortensen & Tsedal Neeley