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  • 02 Aug 2016
  • First Look

August 2, 2016

forthcoming Organizational Behavior and Human Decision Processes Don't Stop Believing: Rituals Improve Performance by Decreasing Anxiety By: Brooks, Alison Wood, Julianna Schroeder, Jane Risen, Francesca Gino, Adam D. Galinsky, Michael I.... View Details
Keywords: Sean Silverthorne
  • 17 Jan 2023
  • In Practice

8 Trends to Watch in 2023

As 2023 begins, businesses and employees face an uncertain economy and labor market, as the twin dilemmas of inflation and interest rates weigh on forecasts. Harvard Business School faculty share the top trends that they believe will shape the workplace and markets... View Details
Keywords: by Avery Forman
  • Research Summary

Social Determinants of Health

By: Susanna Gallani
Healthcare provider organizations are becoming progressively more involved in ways to improve health equity and address social determinants of health (SDOH). In this line of work, Prof. Gallani studies organizational factors interacting with the implementation of SODH... View Details
Keywords: Healthcare Organizations; Performance Management; Accountability; Health Industry
  • 01 Sep 2015
  • First Look

First Look -- September 1, 2015

funding, lobbying, committee participation, and other instruments to influence local, national, and international political environments. Also firms that are heavily influenced by politics are more likely to craft Integrated Political... View Details
Keywords: Sean Silverthorne
  • 29 Mar 2021
  • News

Continuing employee development in the face of budget cuts

  • 11 May 2016
  • Research & Ideas

Fix This! Why is it so Painful to Buy a New Car?

Harvard Business School have as much pain shopping for a new car as the rest of us. For Jill Avery, a senior lecturer in the Marketing Unit, one experience included being ignored by a salesman, who turned repeatedly to her husband to talk... View Details
Keywords: by Sean Silverthorne; Auto
  • 03 Jan 2017
  • First Look

January 3, 2017

response to policies that maintain low interest rates, money funds change their product offerings by investing in riskier asset classes, are more likely to exit the market, and reduce the fees they charge their investors. The consequence... View Details
Keywords: Carmen Nobel
  • 22 Aug 2017
  • First Look

First Look at New Research and Ideas, August 23

opportunities to practice their skills in time frames connected to actual buying processes. They can do so by using the same technologies that are “disrupting” their customer-contact activities: videos and mobile apps that reps can view... View Details
Keywords: Sean Silverthorne
  • 22 May 2020
  • In Practice

Post-COVID Health Care: More Screens, Less Red Tape?

lump sums to estimations of RVU volumes if the crisis didn’t happen. My hope is that this crisis will provide the opportunity to rethink physician compensation in a way that maps physician incentives to the behaviors that generate value for the organization and for the... View Details
Keywords: by Danielle Kost
  • Web

Accounting & Management - Doctoral

K. Baik Dennis Campbell Srikant M. Datar Aiyesha Dey Susanna Gallani Brian J. Hall Jonas Heese Robert S. Kaplan Shirley Lu V.G. Narayanan Joseph Pacelli Lynn S. Paine Krishna G. Palepu Ananth Raman Clayton... View Details
  • Web

Placement - Doctoral

of Business, Accounting Department Dissertation: Leveraging Culture in Management Control Systems: Evidence From the Field Advisors: Dennis Campbell (Chair), Susanna Gallani , Jonas Heese , and Wei Cai Botir... View Details
  • Web

Accounting & Management Faculty - Faculty & Research

Campbell Dwight P. Robinson, Jr. Professor of Business Administration Aiyesha Dey James R. Williston Professor of Business Administration Trevor Fetter Senior Lecturer Henry B. Arthur Fellow Susanna Gallani... View Details
  • Web

Accounting & Management - Faculty & Research

results indicate that high-climate solution firms, whose business benefits as climate transition risks materialize, hedge investors against such risks. October 2024 Case Lanco Medical Group: Fostering Happiness for Growth By: Susanna... View Details
  • July 2018 (Revised November 2018)
  • Case

The Robin Hood Army

By: Susanna Gallani
In 2014, Neel Ghose and a handful of friends spent one evening distributing excess food they had collected from local restaurants to the less fortunate people living under the Hauz Khas flyover in South Delhi. Four years later, this initiative had developed into The... View Details
Keywords: Volunteer-based Organization; Food Redistribution; Nonprofit Organizations; Food; Human Needs; Expansion; Global Range; Growth and Development
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  • Web

Technology & Operations Management Curriculum - Faculty & Research

2025 Q3Q4 3.0 Field Course: Innovating in Health Care, Q2 (also listed under General Management) Regina Herzlinger Fall 2024 Q2 1.5 Field Course: Transforming Health Care Delivery Robert Huckman , Susanna View Details
  • May 2022
  • Article

Variance Analysis: New Insights from Health Care Applications

By: Robert S. Kaplan and Susanna Gallani
We use a health care application to illustrate how variance analysis can be used to benchmark costs across similar service delivery sites. Variances for personnel costs, typically the largest cost component in service organizations, are calculated for price, quantity,... View Details
Keywords: Variance Analysis; Benchmarking; Time-Driven Activity-Based Costing; Health Care; Activity Based Costing and Management; Health Care and Treatment; Service Delivery; Service Industry
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  • May 2016 (Revised August 2022)
  • Case

RegionFly: Cutting Costs in the Airline Industry

By: Susanna Gallani and Eva Labro
RegionFly is a small, private airline specializing in ultra-premium services. Founded shortly after the "Golden Age of airline travel," RegionFly's financial performance had been strong for several decades. More recently, however, the results have taken a downward... View Details
Keywords: Recession; Downsizing; Profitability; Cost Management; Profit; Luxury; Competitive Strategy; Mergers and Acquisitions; Business Divisions; Logistics; Decision Making; Strategic Planning; Air Transportation Industry
Related
  • Web

Impact Stories - Impact Stories

Health Minute: How Entrepreneurs are Reducing Costs & Improving Outcomes Professor William Sahlman Play Health Minute: Can Hospitals Prioritize Value and Collaboration to Prevent Physician Burnout? Professor Susanna View Details
  • Web

Social Enterprise | Harvard Business School

and paths for social entrepreneurship. Alumni Engagement Connect to a powerful global network of social impact leaders through events, interest groups, and local alumni clubs. For Organizations Build your organization’s social impact by... View Details
  • Web

Accounting & Management Awards & Honors - Faculty & Research

and Firm Performance” with Kunal Sachdeva and Aaron Yoon. 2023 Susanna Gallani : Received a 2023 Outstanding Reviewer Award at the Annual Meeting of the Management Accounting Section of the American... View Details