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Publications

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  • All HBS Web  (473)
    • News  (277)
    • Research  (124)
    • Events  (3)
    • Multimedia  (1)
  • Faculty Publications  (50)

Show Results For

  • All HBS Web  (473)
    • News  (277)
    • Research  (124)
    • Events  (3)
    • Multimedia  (1)
  • Faculty Publications  (50)
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  • 01 Dec 2002
  • News

Straddling Two Worlds

herself.) He has tried to pass along the values he learned from his parents to his three children, who have brought him much joy, as have his grandchildren. Each of his children has worked in international development, he notes, and pointing to a spectacular pair of... View Details
Keywords: Susan Young
  • 25 Feb 2020
  • News

How Artificial Intelligence is Changing Business

Karim Lakhani and Marco Iansiti (photos by Susan Young; Getty Images) Karim Lakhani and Marco Iansiti (photos by Susan Young; Getty Images)... View Details
Keywords: Susan Young
  • 01 Mar 2004
  • News

Ron Shaich’s Café Society

Pain. My partner, Louis Kane, and I incorporated in 1981, went public in 1991, and had 250 stores by 1993. How did Panera come into the mix? In 1993 we Au Bon Pain acquired a nineteen-store enterprise called the St. Louis Bread Company.... View Details
Keywords: Susan Young; Food Services and Drinking Places; Hospitality
  • 25 Aug 2014
  • News

Sheila Lirio Marcelo, MBA 1998/JD 1999

she says of Care.com’s IPO. “We have built an incredible team of people that is making an impact on the lives of families, and we are also helping companies and economies.” Photo by Susan Young View Details
Keywords: Susan Young
  • 23 May 2019
  • News

Álvaro Rodríguez Arregui, MBA 1995

Farmacias Benavides 2003 Named CFO, Vitro 2005 Named Young Global Leader by World Economic Forum 2007 Cofounds IGNIA 2007 Named Chairman of the Board, Accion International 2009 Named Chairman of the Board, Gentera and Banco Compartamos... View Details
Keywords: Susan Young
  • 01 Apr 1999
  • News

New Releases

The Intellectual Venture Capitalist(Harvard Business School Press) In the ninety-year history of Harvard Business School, John McArthur's fifteen-year tenure as Dean is exceeded only by Wallace B. Donham's 23 years at the HBS helm. When... View Details
Keywords: Susan Young
  • 01 Jun 1997
  • News

Competition and Strategy Unit at HBS Sets Pace In Its Field

(edited with Nolan and Jerry Hausman), Globalization, Technology, and Competition, examines changes driven by the integration of computers and telecommunications in the 1990s. The pair's research is the basis of two new MBA electives,... View Details
Keywords: Susan Young
  • 01 Mar 2004
  • News

HBS Alumni Explore Tanzania

Tanzania photo galleries Photography by Graeme Johnson, Alan Steinert, Jr., and Susan Young. Mt Kilimanjaro photo galleries Photos courtesy Norm Boone (MBA ’77) and Linda Lubitz. It’s 5:30 a.m. As our Jeep... View Details
Keywords: Susan Young; Amusement, Gambling, and Recreation Industries; Arts, Entertainment; Colleges, Universities, and Professional Schools; Educational Services
  • 25 Aug 2014
  • News

Wendell P. Weeks, MBA 1987

the many local causes he supports. What matters most to him is people. “As individuals, we have very little meaning,” he observes. “We find our meaning through how we serve others and our relationships.” Photo by View Details
Keywords: Susan Young
  • 01 Dec 1997
  • News

A Piece of the Action

career services, executive education, and alumni efforts. Despite a limited budget, Darwall, in her typical can-do style, hired Susan Breyer (MBA '92) to work part-time with the Career Services Office to make the most of events such as... View Details
Keywords: Susan Young
  • 01 Sep 2012
  • News

High Honors

Profiles & photographs by Susan Young Cynthia Carroll, MBA 1989 CARROLL: Discussing safety awards in her London office. Photographs by Susan... View Details
Keywords: Susan Young; Finance; Corporate, Subsidiary, and Regional Managing Offices; Management; Mining; Management, Scientific, and Technical Consulting Services; Professional Services; Miscellaneous Store Retailers; Retail Trade
  • 25 Aug 2014
  • News

Gerald Chertavian, MBA 1992

Bank of America, “have literally opened the door of opportunity to thousands of young people,” says Chertavian. If those individuals did not deliver on their promise, he observes, Year Up would not be expanding. “Our success is because these young adults are economic... View Details
Keywords: Susan Young
  • 23 May 2018
  • News

Christopher B. Howard, MBA 2003

Star 2003 Joins General Electric’s Corporate Initiatives Group 2006 Named VP, University of Oklahoma 2009 Named President, Hampden-Sydney College 2010 Coauthors Money Makers: Inside the New World of Finance and Business 2016 Named President, Robert Morris University... View Details
Keywords: Susan Young
  • 01 Oct 1996
  • News

"Service-Profit Chain" Links Members of Service Management Unit

years, unit members have studied numerous organizations, ranging from Taco Bell to Intuit, to determine what maximizes profit and growth in service organizations. In so doing, they have formulated a key business dynamic that they term the "service-profit chain,"... View Details
Keywords: Susan Young
  • 01 Sep 2003
  • News

Andrea Silbert

people, including thousands of women entrepreneurs in southern New England, are better off because of it. As founder and CEO of the Center for Women & Enterprise, the energetic Silbert has followed her parents’ example of helping others, not through medicine but View Details
Keywords: Susan Young; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Sep 2003
  • News

Jeff Baron

Named by his MBA section “Most likely to end up in People magazine,” Jeffrey A. Baron did so with a twist. He made People not in the United States but in Brazil, where his second play, Mother’s Day, received widespread acclaim. Baron’s... View Details
Keywords: Susan Young; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
  • 01 Oct 2001
  • News

New Economy Notables: Eileen M. Rudden

to HBS to gain the business skills she found she needed at the paper. Stints at The Boston Consulting Group and Wang were followed by a stellar fourteen-year career at Lotus, where Rudden ran the teams that developed Lotus 1-2-3 and Lotus... View Details
Keywords: Young, Susan; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Dec 1996
  • News

Organizations and Markets: A Challenging View of the World

turn triggers the adrenal gland and floods the conscious brain with chemicals. By the time the information reaches the thinking part of the brain, the cortex has been tainted by the prior emotional response.... View Details
Keywords: Susan Young
  • 01 Jun 2002
  • News

Alfred L. Cheauré - A Dog's Life

captivated by the sport and met a number of wonderful people who are dedicated to it. When I learned that the AKC was looking for a president/CEO, I applied. I am the first CEO who is not a “dog person.” For those in the know, a dog... View Details
Keywords: Susan Young
  • 01 Oct 1998
  • News

Answering the Call

young priest asked him if he had considered becoming a minister, Brooks admitted he had, but explained that he thought he could contribute more by maintaining his day job and devoting his free time to his parish. "When my friend... View Details
Keywords: Susan Young
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