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Show Results For
- All HBS Web
(670)
- News (62)
- Research (604)
- Multimedia (1)
- Faculty Publications (16)
- 11 May 2016
- Research & Ideas
Fix This! Why is it so Painful to Buy a New Car?
Harvard Business School have as much pain shopping for a new car as the rest of us. For Jill Avery, a senior lecturer in the Marketing Unit, one experience included being ignored by a salesman, who turned repeatedly to her husband to talk... View Details
- 15 May 2017
- Sharpening Your Skills
The Promises and Limitations of Big Data
replacement of physical assets by digital technologies. But a bigger and more impactful trend, according to researchers Frank V. Cespedes and Amir Peleg, is the use of online tools to improve physical asset utilization in many traditional... View Details
- 11 Jul 2019
- Sharpening Your Skills
Deconstructing 'Customer Experience'
evolved to the concept of the “customer experience,” essentially the ability to capture customer loyalty and promote evangelism by offering top-notch service and a delightful experience at every interaction, from browsing products on a... View Details
- 29 Oct 2019
- Sharpening Your Skills
Robots in the Boardroom
Steamships, electricity, the railroad, airplanes, the internet—technology and business have always been intertwined. Now a new tech revolution is pushing forward as organizations figure out how to use artificial intelligence to help them make faster, smarter, and more... View Details
Keywords: by Sean Silverthorne
- 29 Oct 2006
- Research & Ideas
The History and Influence of Andy Grove
biographer Richard S. Tedlow puts it, Grove was "one of the master managers in the history of American business." A new biography, Andy Grove: The Life and Times of an American, will debut next week, written by Tedlow, the Class... View Details
- 22 Sep 2020
- Research & Ideas
Recessions Push Some Entrepreneurs to Launch Too Soon
we can design and manage our most imminent environments—our neighborhoods, may they be of physical, social, or intellectual nature—to best support knowledge creation, diffusion, and performance outcomes. About the author Sean View Details
Keywords: by Sean Silverthorne
- 21 Jun 2017
- Book
Meet the Oddball Entrepreneurs Who Invented Green Businesses
- 26 Jul 2006
- Research & Ideas
The Strategic Way to Go to Market
Is there any distribution system more poorly conceived than the one used by most U.S. car manufacturers and dealers? In the prevailing system, car prices are initially jacked up by locked-in labor... View Details
Keywords: by Sean Silverthorne
- 11 Feb 2008
- Research & Ideas
Does Democracy Need a Marketing Manager?
not less. In their new book, Greater Good: How Good Marketing Makes for Better Democracy, the authors argue that the core benefits of marketing align closely with the requirements of democracy: exchange, consumption, choice, information, engagement, and inclusion.... View Details
Keywords: by Sean Silverthorne
- 04 Feb 2008
- Research & Ideas
Podcast: The Potential Partnership of India and China
Podcast with: Tarun Khanna Interviewer: Sean Silverthorne Running Time: 14 min., 33 sec. The world has an estimated population of 6.6 billion people. One-third of that total resides in just 2 nations: China... View Details
Keywords: by Sean Silverthorne
- 09 Oct 2001
- Research & Ideas
Five Questions for Paul Lawrence and Nitin Nohria
HBS Working Knowledge editor Sean Silverthorne conducted an email interview with Paul R. Lawrence and Nitin Nohria about their new book, Driven: How Human Nature Shapes Our Choices.Silverthorne: How did the... View Details
Keywords: by Sean Silverthorne
- 22 Jan 2008
- Research & Ideas
New Challenges in Leading Professional Services
current state of professional service firms. Sean Silverthorne: Why is a new definition of leadership needed in professional services? What has changed? Thomas J. DeLong: Professionals in professional service firms are reporting greater... View Details
- 21 Jul 2008
- Research & Ideas
Solving the Marketing Resources Allocation Puzzle
combined with more sophisticated methods of analyzing it, provide managers with powerful tools to help them isolate the effects of various marketing instruments. The framework developed by Gupta and Steenburgh helps managers think through... View Details
Keywords: by Sean Silverthorne
- 26 Nov 2007
- Research & Ideas
Best Practices of Global Innovators
discuss the findings. Sean Silverthorne: Traditionally we've thought of innovation as something done internally by a business, often through a centralized R&D team. But your study discusses a trend where... View Details
Keywords: by Sean Silverthorne
- 11 Oct 2006
- Research & Ideas
The Success of Reverse Leveraged Buyouts
billion--but analysts have been disappointed by a share price in the mid-teens. Are RLBOs really the risky, under-performing investment that is claimed? In fact, says Harvard Business School Professor Josh Lerner, RLBOs generally... View Details
- 19 Mar 2007
- Research & Ideas
Handicapping the Best Countries for Business
Africa, Saudi Arabia, Russia, Europe (especially Italy), and the United States. He also helps readers plot their own trajectories and see where countries may be headed in the near future. We asked Vietor to discuss his research and its implications for global business... View Details
Keywords: by Sean Silverthorne
- 14 Nov 2019
- Book
Lifting the Lid on Turkey's Hidden Business History
President since 2003, and the secular urban elite, whose party this year won the mayoral elections in Ankara, Izmir, and Istanbul. How this tension plays out will also have a formative influence on Turkey’s trajectory. About the Author View Details
Keywords: by Sean Silverthorne
- 21 Feb 2019
- Research & Ideas
Voter ID Laws Don't Work (But They Don't Hurt Anything, Either)
and entirely done by the state, in the US (as well as France and a few other countries) it remains the responsibility of citizens. While the process has recently been simplified, my research and others' suggests that remaining... View Details
Keywords: by Sean Silverthorne
- 25 Feb 2014
- First Look
First Look: February 25
Tella, Rafael, Javier Donna, and Robert MacCulloch Abstract—At the beginning of the twentieth century Venezuela had one of the poorest economies in Latin America, but by 1970 it had become the richest country in the region and one of the... View Details
Keywords: Sean Silverthorne