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  • All HBS Web  (547)
    • News  (223)
    • Research  (166)
    • Multimedia  (4)
  • Faculty Publications  (76)
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  • April 2020 (Revised October 2020)
  • Case

Unilever's Response to the Future of Work

By: William R. Kerr, Emilie Billaud and Mette Fuglsang Hjortshoej
In February 2020, Nick Dalton, executive vice president HR business transformation at Unilever, reflected on the changing nature of work marked by rapid advances in artificial intelligence, machine learning, and automation. Launched in 2016, Unilever’s Future of Work... View Details
Keywords: Change Management; Human Capital; Organizational Change and Adaptation; Mission and Purpose; Organizational Structure; Transformation; Human Resources; Consumer Products Industry; Europe
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Kerr, William R., Emilie Billaud, and Mette Fuglsang Hjortshoej. "Unilever's Response to the Future of Work." Harvard Business School Case 820-104, April 2020. (Revised October 2020.)
  • 06 Dec 2017
  • What Do You Think?

Is It Time To Break Up Amazon, Apple, Facebook, or Google?

from the US the ‘largest home market’ advantage, allowing them to subsidize pricing globally. I guarantee that Tencent, Alibaba and others will fill the gap left by a misguided break up.” David de Weese added, “It is not at all clear that... View Details
Keywords: by James Heskett; Technology; Web Services
  • 06 Oct 2003
  • Research & Ideas

The Problem with Hedge Funds

now emerge as managers in hedge funds. But investors who lost their shirts in the Internet and telecom funds managed by these people no longer give them their money. So how can the money managers (once of Internet mutual funds, now of... View Details
Keywords: by D. Quinn Mills
  • 04 May 2009
  • Research & Ideas

What’s Next for the Big Financial Brands

by investors and government regulators for hyping stocks and other questionable practices. The last CEO spent over one million dollars to redecorate his office and pushed through $3.6 billion in executive bonuses the day before he agreed... View Details
Keywords: by John Quelch; Banking; Financial Services
  • 31 May 2017
  • What Do You Think?

Can Amazon Do What Walmart Couldn’t, Stop the 'Wheel of Retailing'?

share and then progressing through this wheel of retailing is in the past. Smaller retailers are gaining influence by playing in very special niches where they don’t have to win with low prices ” Nick C... View Details
Keywords: by James Heskett; Retail
  • 22 Jul 2002
  • Research & Ideas

Is Performance-Based Pricing the Right Price for You?

pricing. The September 14, 1998 issue of Advertising Age reports that the percentage of marketers who compensate agencies on billings (media purchases) dropped from 71 percent in 1983 to 35 percent in 1997. Furthermore, the average profit margins of large agencies,... View Details
Keywords: by Benson Shapiro; Manufacturing
  • 03 Dec 2020
  • Research & Ideas

Cut Payroll Costs with Transparency, Fairness, and Compassion

and their health.” · In a memo to employees, Morgan Stanley’s CEO, James Gorman, wrote, “While long term we can’t be sure how this will play out, we want to commit to you that there will not be a reduction in force at View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 11 Apr 2023
  • Research & Ideas

Is Amazon a Retailer, a Tech Firm, or a Media Company? How AI Can Help Investors Decide

industry lines as companies increasingly bring seemingly unrelated business lines together in unconventional ways. New research by Awada, Harvard Business School Professor Suraj Srinivasan, and doctoral student Paul J. Hamilton harnesses... View Details
Keywords: by Danielle Kost; Consumer Products; Real Estate; Financial Services; Retail
  • 09 Jan 2006
  • Research & Ideas

Rebuilding Commercial Real Estate

Repairing the damage done by the crash created opportunities to rebuild the business and make it stronger. Morgan Stanley's Slaughter cites three fundamental, lasting changes that, for the first time, made... View Details
Keywords: by Roger Thompson; Construction; Real Estate
  • 15 Sep 2008
  • Research & Ideas

The Coming Transformation of Social Enterprise

Jim Austin, picked by Dean John McArthur to lead the new initiative, saw the potential for research, curriculum, and career development around the challenges of social enterprises, including both nonprofit and for-profit organizations.... View Details
Keywords: by Roger Thompson
  • 05 Jan 2009
  • Research & Ideas

Most Popular Articles and Working Papers 2008

Here are the 20 most popular stories published by HBS Working Knowledge in 2008, and the five most-read working papers authored by HBS faculty. Most Popular Articles 1. Creating a Positive Professional Image... View Details
Keywords: by Staff
  • 31 Jan 2017
  • Research & Ideas

The Dow at 20,000: What's That All About?

It took more than a century for the Dow Jones Industrial Average, which tracks thirty selected blue chip stocks, to hit 20,000, but it finally happened last Wednesday – a milestone marked by banner headlines and happy investors. In a... View Details
Keywords: by Jim Aisner
  • 13 Oct 2003
  • Research & Ideas

How to Pick Managers for Disruptive Growth

categories wrong.5 One problem with predicting future success from past success is that managers can succeed for reasons not of their own making. An alternative, circumstance-based theory articulated by Professor View Details
Keywords: by Michael Raynor
  • 02 Jul 2015
  • Op-Ed

The Future of the Greek Economy

offer their thoughts on the Greek economic crisis. Their answers were written before last week's referendum vote by the Greek people, but their insights remain valuable. The Need For Sustainable Growth Calling for a referendum asking the... View Details
Keywords: by Laura Alfaro, Dante Roscini & George Serafeim; Banking
  • 10 Jul 2000
  • Research & Ideas

The State of the Markets

order to bring about procedures that work, rather than try to impose our will," Cochrane said. A "disruptive Technology" Robert Gasser of J. P. Morgan completed the presentation by providing... View Details
Keywords: by James E. Aisner
  • 01 Oct 2020
  • What Do You Think?

Are CEOs the Wrong Leaders for Stakeholder Capitalism?

Interorganizational management in a channel of distribution is a complex matter. But it doesn’t hold a candle to the complexity of stakeholder capitalism, as suggested by responses to this month’s column on the subject. Reading them, it’s... View Details
Keywords: by James Heskett
  • 13 Oct 2011
  • Lessons from the Classroom

Building a Business in the Context of a Life

you enjoy them so much." Kraus talks about the movie The Bucket List and the character played by Jack Nicholson, whose sole goal was professional success. The character played by View Details
Keywords: by Dina Gerdeman; Education
  • 23 Jul 2001
  • Research & Ideas

How the Giants of Enterprise Seized the Future

others. Result: Carnegie Steel became the low cost, high quality producer of a commodity vital to the creation of the modern world. Carnegie sold his company to J.P. Morgan, who used it as the fulcrum for United States Steel, in 1901. Carnegie realized $300 million... View Details
Keywords: by Richard S. Tedlow
  • 16 Nov 2016
  • Research & Ideas

Turning One Thousand Customers into One Million

First 1,000 Customers, we explored how these two-sided platforms got their start and attracted a significant number of early adopters based on a Harvard Business School case that professor Teixeira wrote with Morgan Brown. “Airbnb... View Details
Keywords: by Thales S. Teixeira and Michael Blanding; Retail; Transportation; Accommodations
  • 17 Feb 2003
  • Research & Ideas

Building Communities as Well as Companies

Morgan Roberts at a recent conference. But what are the nuts-and-bolts details of starting and sustaining a minority-owned business in today's tough economy? Panelists at the 2003 H. Naylor Fitzhugh Conference emphasized the well known... View Details
Keywords: by Julia Hanna
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