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(159)
- News (37)
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- Faculty Publications (33)
Show Results For
- All HBS Web
(159)
- News (37)
- Research (69)
- Events (1)
- Multimedia (1)
- Faculty Publications (33)
- April 2000 (Revised November 2003)
- Case
H. E. Butt Grocery Company: The New Digital Strategy (A)
By: F. Warren McFarlan and Melissa Dailey
Shows how the company's IT priorities have moved from primary supply chain restructuring to e-commerce. Shows the new organization structure created by the company. View Details
Keywords: Internet and the Web; Organizational Structure; Organizational Change and Adaptation; Supply Chain; Technology Adoption; Information Technology; Retail Industry
McFarlan, F. Warren, and Melissa Dailey. "H. E. Butt Grocery Company: The New Digital Strategy (A)." Harvard Business School Case 300-106, April 2000. (Revised November 2003.)
- Web
Site Credits | Baker Library | Bloomberg Center | Harvard Business School
Library Search Search Search Lehman Brothers: 1850 - 2008 Resources Site Credits Site Credits EXHIBITION TEAM Laura Linard Melissa Banta Melissa Murphy Michelle Jarvis Liat Spiro Jennifer Skarbek Christine... View Details
- January 2011
- Case
Program Management at Wipro Technologies
By: Amy C. Edmondson, Bradley R. Staats and Melissa Valentine
This case examines the execution of one program by Wipro Technologies, an Indian software services provider. The case also explores the evolution of program management at Wipro. View Details
- 28 Sep 2023
- News
Screen Time
iStock/ST.art MBA 1982’s Section B had already formed a close-knit group that gathered often in the decades following their time at the School, when the pandemic appeared in the spring of 2020. Unable to enjoy one another’s company in person, the group didn’t miss a... View Details
Keywords: Margie Kelley
- 23 Feb 2011
- First Look
First Look: Feb. 23
PublicationsEngineers and the State in Modern China Author:William C. Kirby Publication:In Prospects for the Professions in China, edited by William P. Alford, William C. Kirby, and Kenneth Winston, 283-314. Routledge Studies in Civil... View Details
Keywords: Sean Silverthorne
- Web
Accounting & Management Awards & Honors - Faculty & Research
Theory and Practice of Intangibles, Intellectual Capital, and Sustainability by the European Institute for Advanced Studies in Management at the 2022 EIASM Interdisciplinary Conference for “Regulated Human Capital Disclosures” with Thomas... View Details
- September 2018
- Article
Rumors and Refugees: How Government-Created Information Vacuums Undermine Effective Crisis Management
By: Melissa Carlson, Laura Jakli and Katerina Linos
Although more than 800,000 displaced people arrived in Greece by sea in 2015, fewer than 5 percent applied for asylum in this first country of arrival. Instead, they either traveled northward informally or remained in Greece in legal limbo. The resultant chaotic... View Details
Keywords: Refugees; Governance Compliance; Knowledge Dissemination; Policy; Crisis Management; Communication; Greece
Carlson, Melissa, Laura Jakli, and Katerina Linos. "Rumors and Refugees: How Government-Created Information Vacuums Undermine Effective Crisis Management." International Studies Quarterly 62, no. 3 (September 2018): 671–685.
- Web
Nonprofit Strategy & Governance | Social Enterprise | Harvard Business School
Linos, Laura Jakli & Melissa Carlson 2021 | American Political Science Review 115, no. 1 As government welfare programming contracts and NGOs increasingly assume core aid functions, they must address a long-standing challenge—that people... View Details
- 15 Oct 2013
- First Look
First Look: October 15
Retail Inventory: Managing the Canary in the Coal Mine! By: Gaur, Vishal, Saravanan Kesavan, and Ananth Raman Abstract—Retail inventory is a statistic that is closely watched by retailers as well as their investors, lenders, and... View Details
Keywords: Sean Silverthorne
- 11 Mar 2014
- First Look
First Look: March 11
Maintenance of Certification Examinations By: Valentine, Melissa A., S. Barsade, Amy C. Edmondson, A. Gal, and R. Rhodes Abstract—Context: Physicians can demonstrate mastery of the knowledge that supports continued clinical competence... View Details
Keywords: Sean Silverthorne
- March 2009
- Case
The Home Depot: Leadership in Crisis Management
By: Herman B. Leonard, Marc J. Epstein and Melissa Tritter
Examines the challenges The Home Depot faced in the aftermath of natural disasters such as Hurricanes Katrina, Rita, and Andrew. By providing 40,000 to 50,000 items sold by knowledgeable associates, The Home Depot became a destination place for customers in need of... View Details
Keywords: Disruption; Customer Focus and Relationships; Leadership; Crisis Management; Logistics; Natural Disasters; Retail Industry
Leonard, Herman B., Marc J. Epstein, and Melissa Tritter. "The Home Depot: Leadership in Crisis Management." Harvard Business School Case 309-055, March 2009.
- 30 Sep 2014
- First Look
First Look: September 30
Governance Codes in Context: How States, Markets, and Civil Society Shape Adherence to Global Labor Standards By: Toffel, Michael W., Jodi L. Short, and Melissa Ouellet Abstract—Transnational business regulation is increasingly... View Details
Keywords: Sean Silverthorne
- Article
The Performer's Reactions to Procedural Injustice: When Prosocial Identity Reduces Prosocial Behavior
By: Adam M. Grant, Andrew Molinsky, Joshua D. Margolis, Melissa Kamin and William Schiano
Considerable research has examined how procedural injustice affects victims and witnesses of unfavorable outcomes, with little attention to the “performers” who deliver these outcomes. Drawing on dissonance theory, we hypothesized that performers' reactions to... View Details
Keywords: Interpersonal Communication; Judgments; Fairness; Outcome or Result; Behavior; Identity; Power and Influence
Grant, Adam M., Andrew Molinsky, Joshua D. Margolis, Melissa Kamin, and William Schiano. "The Performer's Reactions to Procedural Injustice: When Prosocial Identity Reduces Prosocial Behavior." Journal of Applied Social Psychology 39, no. 2 (February 2009): 319–349.
- Web
Invention of the Polarizer - Edwin H. Land & Polaroid | Harvard Business School
societies. 13. Victor K. McElheny, interview by Melissa Banta, August 8, 2016. 14. "What Polaroid Does . . . " Polaroid Advertising Literature, 6, Polaroid Corporation Administrative Records, Box I.47,... View Details
- 27 Sep 2011
- First Look
First Look: September 27
ordinary managers. In The Innovator's DNA, the authors identify five capabilities demonstrated by the best innovators: (1) Associating: drawing connections between questions, problems, or ideas from unrelated fields; (2) Questioning:... View Details
Keywords: Sean Silverthorne
- 05 Oct 2010
- First Look
First Look: October 5, 2010
accounting "reliability." Broadly, the evidence, by highlighting the influence of standard setters, can broaden our understanding of the political economy of standard setting beyond the role of corporate lobbying. Download the... View Details
Keywords: Sean Silverthorne
- 07 Nov 2006
- First Look
First Look: November 7, 2006
over the long term. Those that use a four-pronged portfolio approach are likely to do better than their peers. Developing Community Software in a Commodity World Author:Siobhan O'Mahony Publication:Chap. 8 in Frontiers of Capital: Ethnographic Reflections on the New... View Details
Keywords: Sean Silverthorne
- Web
Contemporary African Art | Baker Library | Bloomberg Center | Harvard Business School
exhibition, click on the images below. Exhibition curated by Melissa Renn, Collections Manager, HBS Art Program & Collections . Virtual Tour Philip Kwame Apagya (Ghanaian, born 1958) Francis , 1996/2003... View Details
- June 2017
- Article
A Systematic Approach to Discussing Active Surveillance with Patients with Low-risk Prostate Cancer
By: Behfar Ehdaie, Melissa Assel, Nicole Benfante, Deepak Malhotra and Andrew Vickers
A systematic approach to counseling—using appropriate framing techniques derived from principles studied by negotiation scholars—can be taught to physicians in a one-hour lecture. We found evidence that even this minimal intervention can decrease overtreatment of... View Details
Keywords: Health Care and Treatment; Health Disorders; Service Delivery; Negotiation; Health Industry
Ehdaie, Behfar, Melissa Assel, Nicole Benfante, Deepak Malhotra, and Andrew Vickers. "A Systematic Approach to Discussing Active Surveillance with Patients with Low-risk Prostate Cancer." European Urology 71, no. 6 (June 2017): 866–871.
- 2025
- Working Paper
Managing Remote Work Quality: Evidence from Auditing Management Systems Standards
By: Ashley Palmarozzo, Michael W. Toffel and Melissa Ouellet
Remote work has become more common, providing operational flexibility and productivity benefits, but questions remain about whether and how it affects work quality. We investigate the quality effects of remote work in a context in which remote work separates workers... View Details
Keywords: Audit; Auditing; Remote Work; Compliance; Assessment; Environment; Management Systems; Quality Management; Quality Management System; Quality; Operations; Supply Chain Management; Environmental Management; Safety
Palmarozzo, Ashley, Michael W. Toffel, and Melissa Ouellet. "Managing Remote Work Quality: Evidence from Auditing Management Systems Standards." Harvard Business School Working Paper, No. 24-002, July 2023. (Revised February 2025.)