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Publications

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    • All HBS Web  (434)
      • Faculty Publications  (332)

      by Lynda M. ApplegateRemove by Lynda M. Applegate →

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      • June 2016
      • Case

      Duff & Phelps: Scaling an Entrepreneurial Venture (A)

      By: Lynda M. Applegate and David Lane
      Having teamed up to launch their own financial services business, Noah Gottdiener and Jacob Silverman soon discover a venerable brand and viable business in an established bank subsidiary. They then work for many months to acquire the business as a platform for... View Details
      Keywords: Duff & Phelps; Entrepreneurial Management; Mergers & Acquisitions; Entrepreneurial Financing; Entrepreneurship; Mergers and Acquisitions; Integration; Business Model; Growth and Development Strategy; Financial Services Industry
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      Applegate, Lynda M., and David Lane. "Duff & Phelps: Scaling an Entrepreneurial Venture (A)." Harvard Business School Case 816-041, June 2016.
      • June 2016
      • Supplement

      Duff & Phelps: Scaling an Entrepreneurial Venture (B)

      By: Lynda M. Applegate and David Lane
      In September 2005, Duff & Phelps closed on a deal to acquire a much larger firm that quadrupled its size to 500 employees. Almost immediately, the company faced challenging integration issues. Gottdiener and Silverman realize that they must now turn away from the... View Details
      Keywords: Duff & Phelps; Entrepreneurial Management; Mergers & Acquisitions; Entrepreneurial Financing; Entrepreneurship; Mergers and Acquisitions; Integration; Business Model; Organizational Structure; Management
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      Applegate, Lynda M., and David Lane. "Duff & Phelps: Scaling an Entrepreneurial Venture (B)." Harvard Business School Supplement 816-083, June 2016.
      • January 2016
      • Teaching Note

      TripIt: The Traveler's Agent

      By: Lynda M. Applegate and Gabriele Piccoli
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      Applegate, Lynda M., and Gabriele Piccoli. "TripIt: The Traveler's Agent." Harvard Business School Teaching Note 816-069, January 2016.
      • October 2015 (Revised July 2018)
      • Case

      CommonAngels Ventures

      By: Lynda M. Applegate
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      Applegate, Lynda M. "CommonAngels Ventures." Harvard Business School Case 816-049, October 2015. (Revised July 2018.)
      • October 2015
      • Case

      Beyond the Classroom: OPM Councils

      By: Lynda M. Applegate and Jim Sharpe
      Three participants from the OPM Executive Ed program struggle to launch small group sessions with a goal of continuing their learning from each other beyond the classroom. View Details
      Keywords: Group Dynamics; Team Building; Groups and Teams
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      Applegate, Lynda M., and Jim Sharpe. "Beyond the Classroom: OPM Councils." Harvard Business School Case 816-056, October 2015.
      • 2015
      • Other Teaching and Training Material

      Entrepreneurship Reading: Leading High-Growth Ventures

      By: Lynda M. Applegate
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      Applegate, Lynda M. "Entrepreneurship Reading: Leading High-Growth Ventures." Core Curriculum Readings Series. Boston: Harvard Business Publishing 8082, 2015.
      • December 2014
      • Case

      Groupon: A New CEO Takes Charge

      By: Lynda M. Applegate and Arnold B. Peinado
      On August 7, 2013, Eric Lefkofsky, the chairman and largest shareholder of Groupon was named CEO, replacing founder Andrew Mason, who had run the company since its inception in 2009. When Groupon had its initial public offering (IPO) in November 2011, the company's... View Details
      Keywords: Entrepreneurial Management; Disruptive Technologies; Growth Strategy; Customer Relations; Service Management; International Business; Business Models; Strategy Execution; Entrepreneurship; Growth and Development Strategy; Business Model; United States
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      Applegate, Lynda M., and Arnold B. Peinado. "Groupon: A New CEO Takes Charge." Harvard Business School Case 815-083, December 2014.
      • December 2014 (Revised May 2016)
      • Case

      Dhamani Jewels: Becoming a Global Luxury Brand

      By: Lynda Applegate and Lisa C. Mazzanti
      Dhamani started as a loose gemstone dealer in 1969 in Jaipur, India. By the 2000s, it was headquartered in Dubai, United Arab Emirates and had expanded into diamonds and retail. The family business was now in its second generation of leadership and aimed to become a... View Details
      Keywords: Luxury Retail; Jewelry; Luxury Goods; UAE; Retail; Brands and Branding; Family Business; Apparel and Accessories Industry; Dubai; India
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      Applegate, Lynda, and Lisa C. Mazzanti. "Dhamani Jewels: Becoming a Global Luxury Brand." Harvard Business School Case 815-087, December 2014. (Revised May 2016.)
      • 2014
      • Other Teaching and Training Material

      Entrepreneurship Reading: Attracting Talent and Building Ecosystems

      By: Lynda M. Applegate and Carole Carlson
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      Applegate, Lynda M., and Carole Carlson. "Entrepreneurship Reading: Attracting Talent and Building Ecosystems." Core Curriculum Readings Series. Boston: Harvard Business Publishing 8068, 2014.
      • 2014
      • Other Teaching and Training Material

      Entrepreneurship Reading: Becoming an Entrepreneurial Leader

      By: Lynda M. Applegate
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      Applegate, Lynda M. "Entrepreneurship Reading: Becoming an Entrepreneurial Leader." Core Curriculum Readings Series. Boston: Harvard Business Publishing 8051, 2014.
      • 2014
      • Other Teaching and Training Material

      Entrepreneurship Reading: Recognizing and Shaping Opportunities

      By: Lynda M. Applegate and Carole Carlson
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      Applegate, Lynda M., and Carole Carlson. "Entrepreneurship Reading: Recognizing and Shaping Opportunities." Core Curriculum Readings Series. Boston: Harvard Business Publishing 8056, 2014.
      • February 2014
      • Case

      Oxfam America's Women in Small Enterprise

      By: Lynda M. Applegate and Aldo Sesia
      Keywords: Latin America
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      Applegate, Lynda M., and Aldo Sesia. "Oxfam America's Women in Small Enterprise." Harvard Business School Case 814-011, February 2014.
      • July 2013 (Revised January 2014)
      • Case

      Experience! The Finger Lakes: The Groupon Partnership Decision

      By: Lynda M. Applegate, Chekitan S. Dev, Gabriele Piccoli and Arnold B. Peinado
      In 2010, Experience! The Finger Lakes (ExperienceFLX), a tour operator offering guided tours and concierge services in the Finger Lakes region of New York State, was at a crossroads. The business was poised for growth, and its owners, Laura and Alan Falk, were... View Details
      Keywords: Marketing Strategy; Social Marketing; United States
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      Applegate, Lynda M., Chekitan S. Dev, Gabriele Piccoli, and Arnold B. Peinado. "Experience! The Finger Lakes: The Groupon Partnership Decision." Harvard Business School Case 814-010, July 2013. (Revised January 2014.)
      • June 2013
      • Teaching Note

      HGRM: Bringing Back High Touch Hospitality

      By: Lynda M. Applegate and Gabriele Piccoli
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      Applegate, Lynda M., and Gabriele Piccoli. "HGRM: Bringing Back High Touch Hospitality." Harvard Business School Teaching Note 813-192, June 2013.
      • April 2013 (Revised October 2013)
      • Case

      National Instruments

      By: Lynda M. Applegate, Keri Pearlson and Natalie Kindred
      This case explores the use of social media to support product design, customer support, marketing and HR activities at National Instruments (NI). Based in Austin, Texas, with over $1 billion in 2011 sales, NI designs, produces, and sells software and hardware platforms... View Details
      Keywords: Organizational Structure; Applications and Software; Organizational Culture; Technological Innovation; Digital Platforms; Innovation and Management; Media; Management Systems; Social and Collaborative Networks; Information Technology Industry; Service Industry; Texas
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      Applegate, Lynda M., Keri Pearlson, and Natalie Kindred. "National Instruments." Harvard Business School Case 813-001, April 2013. (Revised October 2013.)
      • December 2012
      • Supplement

      Home Essentials: Building a Global Service Business with Local Operations (CW)

      By: Lynda M. Applegate and William R. Kerr
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      Applegate, Lynda M., and William R. Kerr. "Home Essentials: Building a Global Service Business with Local Operations (CW)." Harvard Business School Spreadsheet Supplement 813-702, December 2012.
      • July 2012 (Revised January 2014)
      • Case

      HGRM: Bringing Back High Touch Hospitality

      By: Lynda M. Applegate and Gabriele Piccoli
      The case centers on the dilemma faced by Carlo Fontana, the owner-operator of a small chain of two four-star urban hotels located in Lugano, Switzerland, and the other in Milan, Italy. Having developed an extensive customer service and operations information system,... View Details
      Keywords: Entrepreneurship; Customer Relationship Management
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      Applegate, Lynda M., and Gabriele Piccoli. "HGRM: Bringing Back High Touch Hospitality." Harvard Business School Case 813-019, July 2012. (Revised January 2014.)
      • June 2012
      • Case

      Innovating at AT&T: Partnering to Lead the Broadband Revolution

      By: Lynda M. Applegate, Phillip Andrews and Kerry Herman
      In 2010, the U.S. retail market value for next-generation non-handset wirelessly-enabled devices was just over $1 billion. By 2011 it had grown 1,141% to $13.2 billion and was forecast to reach $24.7 billion in 2015. At the same time, user demand for data was surging... View Details
      Keywords: Innovation & Entrepreneurship; Team Leadership; Emerging Technologies; Business Models; Business To Business; Corporate Vision; Growth Strategy; Corporate Culture; Innovation and Invention; Corporate Entrepreneurship; Partners and Partnerships; Leadership; Mobile and Wireless Technology; Growth and Development Strategy; Globalized Firms and Management; Business Model; Technology Industry; United States
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      Applegate, Lynda M., Phillip Andrews, and Kerry Herman. "Innovating at AT&T: Partnering to Lead the Broadband Revolution." Harvard Business School Case 812-124, June 2012.
      • March 2012 (Revised September 2012)
      • Case

      INRIX

      By: Lynda M. Applegate and Ryan Johnson
      Since its founding in 2004, INRIX, a leading global provider of traffic information and driver services, had received four rounds of financing from leading venture capital (VC) firms and by 2012 had been cash flow positive for the past six quarters. Its founder, Bryan... View Details
      Keywords: Entrepreneurship; Leadership; Business Growth and Maturation; Business Exit or Shutdown; Business Startups; Organizational Structure; Mobile and Wireless Technology; Competitive Strategy; Information Technology Industry; Service Industry; Washington (state, US)
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      Applegate, Lynda M., and Ryan Johnson. "INRIX." Harvard Business School Case 812-112, March 2012. (Revised September 2012.)
      • December 2011 (Revised May 2014)
      • Case

      ReSource Pro

      By: Lynda M. Applegate, William R. Kerr, Elisabeth Koll and David Lane
      Matt Bruno, founder and general manager of ReSource Pro, left his job working for a New York City-based insurance program shortly after the World Trade Center bombing and arrived in China. Initially he planned to teach English, but soon the entrepreneurial spirit of... View Details
      Keywords: Geographic Location; Talent and Talent Management; Corporate Entrepreneurship; Cross-Cultural and Cross-Border Issues; Insurance Industry; Service Industry; China
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      Applegate, Lynda M., William R. Kerr, Elisabeth Koll, and David Lane. "ReSource Pro." Harvard Business School Case 812-031, December 2011. (Revised May 2014.)
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