by Loren Gary - Publications - Faculty & Research

31 Mar 2008
HBS Case

JetBlue’s Valentine’s Day Crisis

all that changed. HBS associate professor Robert Huckman, professor Gary Pisano, and research associate Virginia Fuller tell that story in "JetBlue Airways: Valentine's Day 2007," a case taught in the MBA course Operations... View Details

Keywords: by Julia Hanna; Air Transportation

04 Sep 2013
What Do You Think?

How Relevant is Long-Range Strategic Planning?

said, ''by strategy task forces that 'hack' rather than as part of a long annual strategic planning process." Gary Johnson put it this way: "Competitive advantage and a business without strategy-one that is in constant... View Details

Keywords: by James Heskett

Research Summary

Workforce Training and Development in Indian Companies

This study with Vivek Wadhwa and Gary Gereffi of Duke University sponsored by the Ewing Marion Kauffman Foundation examines how 24 leading Indian companies have innovated in workforce training and development in the face of educational weaknesses and high-skilled... View Details

20 Oct 2020
Sharpening Your Skills

Steps to Help You Get Out of Your Own Way

Harvard Business School faculty on how to get out of your own way. A Good Place to Start Reflecting on Work Improves Job PerformanceResearch by Francesca Gino, Gary Pisano, and colleagues shows that taking... View Details

Keywords: by Sean Silverthorne

28 Mar 2012
What Do You Think?

Are Factory Jobs Important to the Economy?

not necessarily more of those good "factory jobs" of the past. They may not have the desired results if the goal is to create more jobs. That's some of the wisdom from respondents to this month's column. Gary Higgins argues that the right... View Details

Keywords: by James Heskett; Manufacturing

16 Mar 2020
Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

when life goes back to normal. Forward-thinking leaders can run better organizations by creating conditions that allow customers to be more helpful. When service provision is a true partnership and customers are pitching in, employees... View Details

Keywords: by Dina Gerdeman

24 Jan 2018
Research & Ideas

How to Get People Addicted to a Good Habit

habit-forming behavior, whether people recognized it as such, whether it was possible to induce the habit with experimental interventions, and whether the habit would continue after the interventions ceased. The field experiment was based on the theory of “rational... View Details

Keywords: by Carmen Nobel

07 Nov 2012
HBS Case

HBS Cases: Sir Alex Ferguson--Managing Manchester United

case and how did it come together? Anita Elberse: I am particularly fascinated by companies and people in entertainment, media, and sports that have very strong track records over a long period of time. Sir Alex Ferguson is a manager who... View Details

Keywords: by Sean Silverthorne; Sports; Entertainment & Recreation

17 Mar 2008
Research & Ideas

The Lessons of Business History: A Handbook

generated rich empirical data that in some cases confirms and in other cases contradicts many of today's fashionable theories and assumptions by other disciplines, says Harvard Business School professor Geoffrey Jones, who edited the... View Details

Keywords: by Sean Silverthorne

08 Mar 2021
In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details

Keywords: by Dina Gerdeman

12 Mar 2012
Research & Ideas

Crowded at the Top: The Rise of the Functional Manager

Business School and Hongyi Li (HBS PhDBE '11) of the MIT Sloan School. (An article in the forthcoming April issue of Harvard Business Review, cowritten by Wulf and Booz & Company Senior Vice President View Details

Keywords: by Carmen Nobel

03 Oct 2012
What Do You Think?

Can We Bring Back the “Industrial Commons” for Manufacturing?

regenerate the "industrial commons"? What do you think? Original Article A new book, Producing Prosperity , by profs. Gary Pisano and Willy Shih, argues that a manufacturing renaissance is critical... View Details

Keywords: by James Heskett; Manufacturing

01 Jun 2007
What Do You Think?

How Should Pay Be Linked to Performance?

for shareholders. However, there is a sense, expressed by John Ippolito, that there is a lack of perception in boards of directors of "what constitutes 'creating value' in the enterprise many boards are too ready to turn over the... View Details

Keywords: by Jim Heskett

30 Jul 2007
Research & Ideas

Repugnant Markets and How They Get That Way

paper, he and fellow economists have found themselves handicapped by a problem just as real as any technological barrier or requirement of incentives and efficiency: the downright distaste that some people feel for particular... View Details

Keywords: by Martha Lagace

13 Jul 2009
Research & Ideas

Diagnosing the Public Health Care Alternative

liabilities, estimated at about $34 trillion. They are omitted from Medicare's costs because the government uses cash accounting. If Medicare followed the accrual accounting, which private sector insurers must use, its administrative costs would increase View Details

Keywords: by Staff; Health

03 Sep 2014
What Do You Think?

Who Should Choose Your Boss?

the world choosing a leader for an organization is a primary responsibility of a board of directors. But others tempered that judgment with a variety of cautions. Richard Belloff made the base case by saying "The Board should choose... View Details

Keywords: by James Heskett; Food & Beverage

04 Feb 2015
What Do You Think?

Is There a Stanford-Google-Silicon Valley School of Management?

the company cited in 2007 as one of three prime example firms demonstrating "the future of management" by thought leader Gary Hamel. Schmidt and Rosenberg describe a philosophy that is centered... View Details

Keywords: by James Heskett; Education

30 May 2007
Research & Ideas

Health Care Under a Research Microscope

operating room, have been studied by HBS faculty. Amy Edmondson has looked at organizational learning in hospital intensive care units; Gary Pisano and Robert Huckman studied technology adoption and teamwork... View Details

Keywords: by Sean Silverthorne; Health; Biotechnology

30 May 2019
What Do You Think?

Is There a Distinctive West Coast Style of Management?

of the OR” vs. the “genius of the AND” Only four of the 18 companies in their sample were based on the West Coast. But their point of view would be adopted by many startups in Silicon Valley and the venture capitalists funding them. The... View Details