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  • All HBS Web  (552)
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    • News  (263)
    • Research  (186)
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Show Results For

  • All HBS Web  (552)
    • People  (1)
    • News  (263)
    • Research  (186)
    • Multimedia  (1)
  • Faculty Publications  (94)
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  • 25 Sep 2000
  • Research & Ideas

More Than the Sum of Its Parts: The Impact of Modularity on the Computer Industry

management, and Professor Baldwin, an authority on finance, recently sat down for a discussion of their work. Kim Clark: We write in the book about a design becoming "truly modular." Let me begin View Details
Keywords: by Staff; Computer; Consumer Products; Technology
  • 2012
  • Report

Competing by Saving Lives: How Pharmaceutical and Medical Device Companies Create Shared Value in Global Health

By: Mark R. Kramer, Kyle Peterson, Matthew Rehrig, Mike Stamp and Samuel Kim
Examples of how pharmaceutical and medical companies are addressing unmet health needs in low- and middle- income economies, creating shared value by providing products and services that tackle global health problems. View Details
Keywords: Shared Value; Low- And Middle-income Economies; Health Care and Treatment; Global Range; Pharmaceutical Industry; Medical Devices and Supplies Industry
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Kramer, Mark R., Kyle Peterson, Matthew Rehrig, Mike Stamp, and Samuel Kim. "Competing by Saving Lives: How Pharmaceutical and Medical Device Companies Create Shared Value in Global Health." Report, FSG, 2012.
  • June 2018
  • Case

Candor at Clever

By: Ethan Bernstein and Om Lala
Clever, a high-growth EdTech company based in San Francisco, had grown quickly in market share and headcount. As with many high-growth companies, however, early employees (many of whom had never managed people before) had been given the opportunity to manage teams, and... View Details
Keywords: Performance Feedback; Talent Development And Retention; Talent Management; Feedback; Difficult Conversations; Radical Candor; Scaling Start-ups; Scaling And Growth; Developing Effective Managers; Effective Managers; First-time Managers; Kim Scott; Clever; Bay Area; Silicon Valley; Interpersonal Communication; Talent and Talent Management; Human Resources; Leadership Development; Management Practices and Processes; Management Skills; Management Style; Organizations; Organizational Culture; Performance Evaluation; Conflict and Resolution; Technology Industry; Education Industry; San Francisco; United States
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Bernstein, Ethan, and Om Lala. "Candor at Clever." Harvard Business School Case 418-087, June 2018.
  • 27 Nov 2023
  • Research & Ideas

Voting Democrat or Republican? The Critical Childhood Influence That's Tough to Shake

American political candidates are forecast to spend as much as $12 billion by next November to put ads on airwaves, texts on phones, and signs on lawns. Yet new research from Harvard Business School finds that no amount of money can undo... View Details
Keywords: by Ben Rand
  • 28 Feb 2022
  • Research & Ideas

How Racial Bias Taints Customer Service: Evidence from 6,000 Hotels

to a customer’s perceived race. "Even if they are responding to everyone, it doesn't mean that everyone is getting treated equally." For example, Feldberg and Kim discovered that workers were more likely to address people View Details
Keywords: by Pamela Reynolds
  • 24 Mar 2022
  • Research & Ideas

Rituals at Work: Teams That Play Together Stay Together

bonding activity—regular rituals like doing the Walmart Cheer or firing a Nerf toy gun to conclude a project—led to a 16 percent increase in how meaningful employees judged their work to be, according to research by Harvard Business... View Details
Keywords: by Kristen Senz
  • 21 Nov 2022
  • Research & Ideas

Buy Now, Pay Later: How Retail's Hot Feature Hurts Low-Income Shoppers

with Gen Z shoppers in their teens and 20s. The payment method made up $97 billion—or 2.1 percent—of total US e-commerce sales in 2020, a figure that is expected to double by 2024. BNPL is so lucrative, merchants are paying fintech... View Details
Keywords: by Rachel Layne; Retail; Financial Services; Technology
  • 08 Dec 2022
  • HBS Case

The War in Ukraine and Nestlé’s Moral Dilemma: Stay or Leave Russia?

Nestlé, the world’s largest food and beverage company, faced a difficult choice last February as Russian tanks rolled across Ukraine, and the 24/7 news and social media cycle amplified the company’s every move. CEO Mark Schneider was petitioned directly View Details
Keywords: by Michael Blanding; Consumer Products
  • 17 Oct 2019
  • Research & Ideas

‘Chick Beer’ for Women? Why Gender Marketing Repels More Than Sells

than men because women have long been marginalized by negative stereotypes, so they’re more sensitive to marketing that tries to put them in a box, the research team contends. “These appeals can make consumers feel as if they are being... View Details
Keywords: by Dina Gerdeman; Consumer Products
  • 26 May 2022
  • HBS Case

Apple vs. Feds: Is iPhone Privacy a Basic Human Right?

and political issues,” says Nien-hê Hsieh, the Kim B. Clark Professor of Business Administration at HBS, who coauthored the case. Staking out a clear social position can actually help a company’s bottom line, boosting employee morale,... View Details
Keywords: by Avery Forman
  • 24 Jun 2015
  • HBS Case

Upgrading School with a Startup Mentality

research associates Kyla Wilkes and Christine S. An. Though the company is still in its infancy, Kim believes it offers a compelling example of how startup principles could be transformative for a United States educational system often... View Details
Keywords: Re: John Jong-Hyun Kim; Education
  • April 2011
  • Case

Daniel Kim's Dilemma (A)

By: Bill George and Natalie Kindred
Daniel Kim was considering "blowing the whistle" on his friend, the CEO of a fast-growing startup where Kim had spent most of his professional career. When Kim joined the company, called Cardio-Metric, in 2002, it consisted of seven young engineers (including its two... View Details
Keywords: Ethics; Fairness; Corporate Accountability; Emotions; Behavior; Leadership Style; Governing and Advisory Boards; Corporate Disclosure
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George, Bill, and Natalie Kindred. "Daniel Kim's Dilemma (A)." Harvard Business School Case 411-009, April 2011.
  • 11 Aug 2008
  • Research & Ideas

Strategy Execution and the Balanced Scorecard

Companies often manage strategy in fits and starts. Though executives may formulate an excellent strategy, it easily fades from memory as the organization tackles day-to-day operations issues, doing what HBS professor Robert S. Kaplan calls "fighting fires."... View Details
Keywords: by Martha Lagace
  • April 2011
  • Supplement

Daniel Kim's Dilemma (B)

By: Bill George and Natalie Kindred
Daniel Kim was considering "blowing the whistle" on his friend, the CEO of a fast-growing startup where Kim had spent most of his professional career. When Kim joined the company, called Cardio-Metric, in 2002, it consisted of seven young engineers (including its two... View Details
Keywords: Ethics; Venture Capital; Revenue; Governance Controls; Governing and Advisory Boards; Management Style; Personal Development and Career; Problems and Challenges; Behavior
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George, Bill, and Natalie Kindred. "Daniel Kim's Dilemma (B)." Harvard Business School Supplement 411-054, April 2011.
  • 22 Apr 2002
  • Lessons from the Classroom

Entrepreneurship: It Can Be Taught

entrepreneurial instruction (and inspiration) at HBS and the philosophy that underpins The Entrepreneurial Manager. Highlights from the discussion, moderated by Mike Roberts, executive director of Entrepreneurial Studies, follow. Q: We've... View Details
Keywords: by Staff
  • 05 Jun 2013
  • What Do You Think?

Do We Need to Extend ‘No Surprises Management?’

practices NSM, they are able to build affective engagement with their employees in creating a learning environment where each employee feels respected and fulfilled in an environment of trust.'' Kim Forbes observed, "This ties in... View Details
Keywords: by James Heskett
  • 29 Apr 2019
  • Research & Ideas

Is the Digital Age Making Us Petty?

exchanges can have a positive effect. If there’s “even an ounce” of perception by the other party that the relationship could or should extend beyond the business context to the friendship level, then precise transactions can hurt the... View Details
Keywords: by Kristen Senz
  • 04 Aug 2003
  • Research & Ideas

Shackleton: An Entrepreneur of Survival

ship, the Endurance, became hopelessly trapped in pack ice, Shackleton abandoned one cherished goal and shouldered another that was forced on him by circumstance. Through extraordinary hardships that lasted almost two more years, he... View Details
Keywords: by Martha Lagace
  • 31 Oct 2006
  • HBS Case

Governing Sumida Corporation

examines how CEO Shigeyuki ("Shiggi") Yawata moves Sumida toward a U.S.-inspired "committee system" for its board of directors, the first Japanese company to do so. The case was a collaborative project undertaken by... View Details
Keywords: by Julia Hanna; Electronics
  • 14 Jun 2007
  • Working Paper Summaries

Evolution Analysis of Large-Scale Software Systems Using Design Structure Matrices and Design Rule Theory

Keywords: by Matthew J. LaMantia, Yuanfang Cai, Alan D. MacCormack & John Rusnak; Video Game; Web Services
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