by Katie Johnston - Publications - Faculty & Research

12 Oct 1999
Research & Ideas

Where Main Street Meets Wall Street

Tufano observes. For his part, Fidelity's Johnstone remains bullish about the investment management industry. He sees the currently favorable investment climate, helped by baby-boomer demographics,... View Details

Keywords: by Garry Emmons; Financial Services

02 Jan 2008
Research & Ideas

Most Popular Stories 2007

Here are the 20 most popular stories from 2007. How Much of Leadership Is About Control, Delegation, or Theater? Summing up the many responses, Jim Heskett says that the mix of control, delegation, and theater employed by successful... View Details

Keywords: by Sean Silverthorne

26 Jun 2000
Research & Ideas

Presentation Round-Up

creation, production, delivery and use of the Web, as well as toward a service delivery infrastructure. Panelist Katie Burke (HBS MBA '95) noted Web-based e-mail as a good example of how and why software is turning into a service.... View Details

Keywords: by Martha Lagace & Kenneth Liss; Technology; Communications; Telecommunications

21 Jun 2004
Research & Ideas

Racial Diversity Pays Off

Two books helped to spark the trend. The first, Workforce 2000: Work and Workers for the Twenty-First Century, by William B. Johnstone and Arnold E. Packer, boldly predicted that View Details

Keywords: by Martha Lagace

06 Sep 2017
What Do You Think?

Summing Up: What Are the Limits of CEO Activism?

with outspoken banking executives, argued that, “Silence may be both a more eloquent statement and a more intelligent one ” CEOs and other high-profile people “do a service by restraining their knee-jerks and shutting their mouths.” RCD... View Details

Keywords: by James Heskett

04 May 2016
What Do You Think?

What Does Boaty McBoatface Tell Us About Brand Control on the Internet?

When Should Control Over a Brand Be Ceded to the Public? The verdict is in. Our hardly scientific poll has endorsed the name of Boaty McBoatface for the new research vessel being commissioned by the UK’s National Environment Research... View Details

Keywords: by James Heskett; Advertising

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Organizational Behavior - Doctoral

field and advancing theoretical understanding in posts at schools of management or in disciplinary departments. The Organizational Behavior program is jointly administered by the faculty of Harvard Business School and the Department of... View Details

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Strategy - Doctoral

first year typically by working with a faculty member. By their third and fourth years, most students are launched on a solid research and publication stream. The dissertation may take the form of three... View Details

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Browse All Articles, Research, & Case Studies - HBS Working Knowledge

Popular Browse All Articles About Us Newsletter Sign-Up RSS Page 1 of 5,369 Results 12 Nov 2024 HBS Case Inside One Startup's Journey to Break Down Hiring (and Funding) Barriers by Avery Forman How can formerly incarcerated people... View Details

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Connect with Clubs - Recruiting

Aastha Bhardwaj abhardwaj@mba2025.hbs.edu Business of Sports Club Co-Presidents Nicole Johnston njohnston@mba2025.hbs.edu Stephanie Sucharda ssucharda@mba2025.hbs.edu Club Email bos@studentclubs.hbs.edu Canadian Club Co-Presidents View Details

February 2021
Background Note

Jobs to Be Done: A Toolbox

By: Derek C. M. van Bever, Bob Moesta, Iuliana Mogosanu, Shaye Roseman and Katie Zandbergen

The Jobs to Be Done methodology is both a theory and a practical approach for understanding customer behavior and why people make the choices they make. Many practitioners, whether they work for startups or incumbent businesses, find Jobs to Be Done useful because it... View Details

Keywords: Customer Value and Value Chain; Decision Choices and Conditions; Knowledge Acquisition; Attitudes; Perception; Theory; Behavior; Customer Relationship Management

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Educators

Purchase

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Podcast - Business & Environment

market for reusable containers for take-out food and beverages. Fabian shares how Vytal is tackling packaging waste by building a reusable container system for restaurants, canteens, and major events. He explains why deposit-based systems... View Details

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Food & Agriculture - Business & Environment

Confronting Climate Change Food & Agriculture Innovation will reduce agriculture impacts and help farmers adapt The Green Revolution in the 20 th century dramatically increased crop yields and reduced global poverty by half. [25] These... View Details

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Healthy Outcomes - Managing the Future of Work

Caregiving Joseph Fuller Podcast The Caring Company Joseph Fuller & Sheila Marcelo 16 JAN 2019 | Managing the Future of Work Almost a third of workers—and more senior executives—say their careers have been adversely affected by caregiving... View Details

01 Jun 2023
News

Pet Project

Illustration by Shane Cluskey Like pet owners everywhere, Katie Spies (MBA 2019) would do anything for her dog. In 2014, when her Italian greyhound, George, started experiencing seizures and other health problems that didn’t respond to medications, the vet recommended... View Details

Keywords: Jen McFarland Flint; Miscellaneous Store Retailers; Retail Trade; Sporting Goods, Hobby, Musical Instrument, and Book Stores; Retail Trade

2020
Working Paper

A Preliminary Framework for Product Impact-Weighted Accounts

By: George Serafeim and Katie Trinh

While there has been significant progress in the measurement of an organization’s environmental and social impacts from its operations, metrics to evaluate the impact of products once they come to market lag far behind. In this paper, we provide a framework for... View Details

Keywords: Social Impact; Product Life Cycle; Environment; Sustainability; Measurement; Metrics; Impact Investing; ESG; ESG (Environmental, Social, Governance) Performance; ESG Reporting; Product; Environmental Sustainability; Measurement and Metrics; Framework; Financial Statements

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SSRN

Read Now

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Teacher Profiles - Case Method Project

History II MA Monny Cochran Weston High School Weston, MA Subjects: AP U.S. History, College Prep/Honors U.S. History, College Prep/Honors Government MA Kathryn Codd Newton North High School Newtonville, MA DC Pam Cogas Coolidge High School Washington, DC Subjects: US... View Details

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The Caring Company

Research Research The Caring Company: How Employers Can Cut Costs And Boost Productivity By Helping Employees Manage Caregiving Needs By: By: Joseph B. Fuller Joseph B. Fuller & & Manjari Raman Manjari Raman View Details

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Partners - Case Method Project

Inzer Passaic Preparatory Academy Passaic, NJ NJ 33 of 63 Katie Janssen Bergen County Academies Hackensack, NJ NJ 34 of 63 Jeff Jasper Pascack Valley High School Hillsdale, NJ NJ 35 of 63 Nicole Johnston Oak... View Details

21 Jan 2022
Blog Post

How HBS Financial Aid Can Help You Meet the Cost of Your MBA

(The Financial Aid Office can help you navigate the loan process and make the right choice for you.) Take advantage of loan repayment programs available to eligible students after graduation. Every financial aid package is different, but View Details

Publications