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  • All HBS Web  (770)
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    • Research  (220)
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  • 13 Mar 2014
  • Research & Ideas

Can We Get To Where We Need To Go?

challenges." Besides, the business world stands to benefit from infrastructure improvements, said the Hon. Karen Gordon Mills (HBS MBA '77), former Administrator of the US Small Business Administration... View Details
Keywords: by Dina Gerdeman; Transportation; Air Transportation; Auto
  • 05 Jul 2012
  • What Do You Think?

Why Is Trust So Hard to Achieve in Management?

that lead to damaged trust may well be "plans and intentions (that are) overtaken by circumstances beyond control." There were even more suggestions about what to do about the trust deficit, other than just making sure that all... View Details
Keywords: by James Heskett
  • June 1990 (Revised November 1991)
  • Case

Morality and Consequences

By: Joseph L. Badaracco Jr.
Consists mainly of excerpts from Utilitarianism by John Stuart Mill. Mill explains what utilitarianism is and gives his rationale for accepting it as a moral philosophy. View Details
Keywords: Ethics; Moral Sensibility; Outcome or Result; Value
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Badaracco, Joseph L., Jr. "Morality and Consequences." Harvard Business School Case 390-206, June 1990. (Revised November 1991.)
  • July 1991 (Revised May 1995)
  • Case

Samuel Slater, Francis Cabot Lowell, and the Beginnings of the Factory System in the United States

Deals with the coming of the mechanized textile industry to the United States, and with it, the nation's first factories. Considers the introduction of small spinning mills in Rhode Island, and the appearance of large integrated spinning and weaving mills in... View Details
Keywords: Technological Innovation; Business History; Production; Industry Growth; Manufacturing Industry; Rhode Island; Massachusetts
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McCraw, Thomas K. "Samuel Slater, Francis Cabot Lowell, and the Beginnings of the Factory System in the United States." Harvard Business School Case 792-008, July 1991. (Revised May 1995.)
  • December 1984
  • Case

Expense Tracking System at Tiger Creek

By: Shoshana Zuboff
Mill manager Carl Adelman learns that a group of senior managers is soon to visit the Tiger Creek mill to learn more about the success of the newly implemented Expense Tracking System. The System had been installed on two paper machines to give workers real time cost... View Details
Keywords: Management Teams; Success; Cost Management; Technology; Pulp and Paper Industry
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Zuboff, Shoshana. "Expense Tracking System at Tiger Creek." Harvard Business School Case 485-057, December 1984.
  • 11 Jan 2017
  • Research & Ideas

The Paradoxical Quest to Make Food Look 'Natural' With Artificial Dyes

million boxes of fresh oranges shipped out of state were colored with synthetic dyes.” By the 1930s, synthetic food dyes were used routinely in sausages, pastas, candies, ice cream, and a host of other foods. View Details
Keywords: by Carmen Nobel
  • 11 Jun 2019
  • Book

These Aren't Beach Books, but Managers Should Read Them Anyway

says Tarun Khanna, is that startups must create their own trust. Fintech, Small Business, & the American Dream Karen Mills describes how technology is opening up new capital for entrepreneurs. Creative... View Details
Keywords: by Sean Silverthorne
  • 17 Nov 2020
  • In Practice

How Retailers Can Thrive in a Shopping Season Like No Other

retailers struggle to match supply with demand. Many e-retailers are urging consumers to “buy early” this holiday season, citing concerns about postal services and shipping. Given capacity constraints placed upon retail stores by many... View Details
Keywords: by Danielle Kost; Retail
  • 15 Oct 2001
  • Research & Ideas

Rethinking E-Leadership

it helps people deal with the great challenges offered by technological innovations and the emergence of the new economy," Mills proclaims. Although those challenges are still out there, today they... View Details
Keywords: by Melissa Raffoni
  • 07 Sep 2007
  • What Do You Think?

Are Elite Business Schools Fostering the Deprofessionalization of Management?

Summing Up How can business schools reprofessionalize management? The responses to this month's column can be characterized in several ways: 1) Business schools, particularly those regarded as being the "elite," by their very... View Details
Keywords: by Jim Heskett
  • 05 May 2003
  • Research & Ideas

What It Takes to Restore Trust in Business

American business are plainly visible for the whole world to see, Mills warned. Repairing the infrastructure is critically important to restore trust in American business, and tinkering with the rulebook is not enough. The process of... View Details
Keywords: by Martha Lagace; Financial Services
  • 06 Apr 2015
  • Research & Ideas

After Germanwings, More Attention Needed on Employee Mental Health

afterthought. "If you look at the allocation of resources in corporate wellness programs, you will find it heavily weighted towards physical health," says Quelch. Only rarely does a tragedy, such as a suicide of a top management executive or workplace shooting View Details
Keywords: by Michael Blanding; Health; Air Transportation
  • 13 Apr 2020
  • Research & Ideas

Small Businesses Are Worse Off Than We Thought

If the COVID-19 crisis lasts four months, 65 percent of small retailers say there’s a good chance they’ll be forced to close permanently by the end of the year. Among restaurants and bars, 70 percent expect to go out of business if... View Details
Keywords: by Kristen Senz; Financial Services
  • 26 Mar 2007
  • Research & Ideas

Learning from Failed Political Leadership

What should business leaders know about the ambitions of Russia, China, and the European Union? They should know how geopolitical conditions exert enormous pressure on companies, according to Harvard Business School professor D. Quinn View Details
Keywords: by Martha Lagace
  • 24 Sep 2012
  • Research & Ideas

Why Do We Tax?

call that goal the "Utilitarian criterion" after the philosophical framework that supports it. Since pioneering work in the 1970s by Nobel laureate James Mirrlees, the Utilitarian criterion has dominated tax research. It has had enormous... View Details
Keywords: by Martha Lagace; Legal Services
  • 29 May 2001
  • Research & Ideas

How Technological Disruption Changes Everything

Word, for example? The problem: Overshooting the market can open the way for disruptive technologies that are cheaper and simpler to take root. So Xerox was eventually disrupted by less expensive copiers from Ricoh and Canon, Western... View Details
Keywords: by Sean Silverthorne; Health
  • 26 Mar 2020
  • Research & Ideas

7 Leadership Principles for Managing in the Time of Coronavirus

in which to communicate decisions and priorities, but also have rapid communication to the entire body of constituents—not delays over hours or days or, even worse, weeks. Silence is absolutely the worst possible thing that you allow to happen, because that’s when the... View Details
Keywords: by John A. Quelch; Health
  • 20 Jan 2017
  • Research & Ideas

Here’s How Businessman Trump Is Likely to Approach the Presidency

approach to the presidency. Their insights follow. Real estate rarely a zero-sum game John D. Macomber, Senior lecturer of business administration You have to start by distinguishing between a branding operation that’s supported View Details
Keywords: by Christina Pazzanese
  • 07 Jan 2015
  • Research & Ideas

The Quest for Better Layoffs

A few years ago, Sandra J. Sucher received worried emails from two MBA students in her first-year Leadership and Corporate Accountability (LCA) class at Harvard Business School. Elana Green (now Elana Silver) and David Rosales (both HBS MBA 2010) had been troubled... View Details
Keywords: by Carmen Nobel; Manufacturing
  • 15 Feb 2000
  • Research & Ideas

Growing Pains: Prescriptions for U.S. Health Care

computer manufacturers to steel mills and retailing, he has discovered consistent patterns in the way technological innovation affects both companies and industries. Health care, he declares, is no exception. According to Christensen's... View Details
Keywords: by Staff; Health
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