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  • Article

The Supply Chain Economy: New Policies to Drive Innovation and Jobs

By: Mercedes Delgado and Karen G. Mills
The debate in economic policymaking about the drivers of innovation and job creation has long centered on manufacturing versus services. The predominant view is that manufacturing drives innovation, wages, and growth, and that services provide less innovation and... View Details
Keywords: Supply Chain Industries; Supply Chain; Economy; Policy; Innovation and Invention; Jobs and Positions
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  • 05 Jul 2011
  • First Look

First Look: July 5

prepay for participating merchants' goods and services. Within a model of repeat experience good purchase, we examine two mechanisms by which a discount voucher service can benefit affiliated merchants: price discrimination and... View Details
Keywords: Sean Silverthorne
  • 2021
  • Chapter

Building Small Business Utopia: How Artificial Intelligence and Big Data Can Increase Small Business Success

By: Karen G. Mills and Annie Dang
Small business lending has remained unchanged for decades, laden with frictions and barriers that prevent many small businesses from accessing the capital they need to succeed. Financial technology, or “fintech,” promises to change this trajectory. In 2010, new fintech... View Details
Keywords: Big Data; Fintech; Artificial Intelligence; Small Business; Financing and Loans; Capital; Success; AI and Machine Learning; Analytics and Data Science
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  • 22 May 2012
  • First Look

First Look: May 22

by Karen Golden-Biddle and Jane E. Dutton. Series in Organization and Management. New York: Psychology Press, 2012 Abstract How can application of a positive lens to understanding social change and... View Details
Keywords: Sean Silverthorne
  • October 2020
  • Article

The Supply Chain Economy: A New Industry Categorization for Understanding Innovation in Services

By: Mercedes Delgado and Karen G. Mills
An active debate has centered on the importance of manufacturing for driving innovation in the U.S. economy. This paper offers an alternative framework that focuses on the role of suppliers of goods and services (the “supply chain economy”) in national performance. We... View Details
Keywords: Supply Chain Industries; Business-to-consumer Industries; Services; Innovation; Economy; Framework; Supply Chain; Service Operations; Innovation and Invention; Economic Growth; United States
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  • 22 Jun 2010
  • First Look

First Look: June 22

advertising market—one that suffers quite a different set of problems. Display advertising systems place ads-typically, rectangular "banners"—on the majority of popular web sites. Though display ads are widespread, they are also troubled—ignored View Details
Keywords: Martha Lagace
  • February 2025
  • Case

Doing Business in Casablanca, Morocco

By: Karen G. Mills, Ahmed Dahawy and Choetsow Tenzin
This case examines the challenges and opportunities of doing business in Morocco. The case explores the various historical, cultural, and social factors that impact the business environment. It also highlights Morocco’s unique economy where cash remains a dominant... View Details
Keywords: Business Model; Cultural Entrepreneurship; Social Entrepreneurship; Business History; Business and Government Relations; Technological Innovation; Cash; Culture; Distribution Industry; Financial Services Industry; Morocco
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  • 10 Apr 2012
  • First Look

First Look: April 10

  PublicationsHow Will You Measure Your Life? Authors:Clayton M. Christensen, James Allworth, and Karen Dillon Publication:HarperBusiness, forthcoming Abstract In 2010 world-renowned innovation expert Clayton M. Christensen gave a... View Details
Keywords: Carmen Nobel
  • 06 Feb 2007
  • First Look

First Look: February 6, 2007

president of purchasing to coordinate and centralize purchasing procedures in a multinational company. He encounters a lack of active cooperation. A rewritten version of an earlier case by G. Lombard.... View Details
Keywords: Martha Lagace
  • 2022
  • Article

How AI Could Help Small Businesses

By: Karen G. Mills
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  • 2015
  • Report

Growth & Shared Prosperity

By: Karen G. Mills
In June 2015, nearly 75 experienced leaders from across business, government, labor, academia, and media gathered at Harvard Business School to discuss a topic of increasing concern in America: How can our nation continue to remain competitive while also providing a... View Details
Keywords: Shared Prosperity; Wealth
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  • 18 Apr 2018
  • First Look

First Look at New Research and Ideas, April 18, 2018

investigated how an organization’s heightened focus on political ideology impacts employees. We address this gap by exploring how an individual’s political ideological misfit with an organization’s prevailing ideology impacts mobility.... View Details
Keywords: Sean Silverthorne
  • 07 Feb 2012
  • First Look

First Look: February 7

year. Using Internet Data for Economic Research Author:Benjamin G. Edelman Publication:Journal of Economic Perspectives (forthcoming) Abstract The data used by economists can be broadly divided into two... View Details
Keywords: Sean Silverthorne
  • Article

Being an Entrepreneur: A Right Only for America's Well-connected?

By: Karen G. Mills
Keywords: Entrepreneurship
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  • 2022
  • Chapter

Creating 'Smart' Policy to Promote Entrepreneurship and Innovation

By: Karen G. Mills and Annie Dang
Entrepreneurship is a key to unlocking innovation and fostering regional and national economic productivity. Extensive studies demonstrate that small and young firms contribute to innovation and employment growth. But which of the many types of small firms are... View Details
Keywords: Economic Policy; High-growth; Entrepreneurship; Innovation and Invention; Business Startups; Economic Growth; Policy; United States
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  • September 2020
  • Teaching Note

First Aid Beauty

By: Karen G. Mills and Annie Dang
Teaching Note for HBS Case No. 319-082. View Details
Keywords: Entrepreneurship; Venture Capital; Term Sheets; Decision Choices And Conditions; Preferred Shares; Common Stock; Beauty and Cosmetics Industry
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  • Article

How Companies Can Help Rebuild America's Common Resources

By: Karen G. Mills and Chris Rudnicki
Keywords: Cross-sector Collaboration; The Commons; Cooperation
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  • 2015
  • Report

The Challenge of Shared Prosperity: Findings of Harvard Business School's 2015 Survey on U.S. Competitiveness

By: Jan Rivkin, Karen G. Mills and Michael E. Porter
In the 2015 survey on U.S. competitiveness, HBS alumni weigh in on the current state and future trajectory of U.S. competitiveness as well as the structural strengths and weaknesses of the U.S. business environment. In addition, alumni delve deeper into two aspects of... View Details
Keywords: Competitiveness; U.S. Competitiveness; Shared Prosperity; Wealth; Competition; United States
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  • 09 Apr 2019
  • First Look

New Research and Ideas, April 9, 2019

April 4, 2019 Palgrave Macmillan Fintech, Small Business & the American Dream: How Technology Is Transforming Lending and Shaping a New Era of Small Business Opportunity By: Mills, Karen G.... View Details
Keywords: Dina Gerdeman
  • Article

A Real Path to Shared Prosperity in America

By: Joseph B. Fuller, Karen G. Mills and Jan W. Rivkin
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