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  • 06 Oct 2020
  • Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

Protect and Pivot Boris Groysberg, Richard P. Chapman Professor of Business Administration. MARKETING Tip: Tailor your brand stories to the new reality. Which types of brand stories should companies tell? After KFC was chastised View Details
Keywords: by Sean Silverthorne
  • 16 Mar 2020
  • Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

John Macomber (@cleantechcities) is a senior lecturer of business administration in the Finance Unit Gary P. Pisano: In-person meetings will be less important   All organizations will learn that they can... View Details
Keywords: by Dina Gerdeman
  • 15 Jul 2013
  • Research & Ideas

Five Imperatives for Improving Health Care

Health Care Policy at HMS; and Joseph P. Newhouse, John D. MacArthur Professor of Health Policy and Management at Harvard University. The key findings from the conference and survey are detailed in the... View Details
Keywords: by Carmen Nobel; Health
  • 03 Dec 2014
  • What Do You Think?

Can the Brilliant Jerk Be Managed Effectively?

Maxweles, who asked, "Was Steve Jobs possibly a 'brilliant jerk'? Could innovation be stifled by simply eliminating the uncomfortable individuals?" Lawrence Nwaru added, "We are all brilliant jerks in one form or the... View Details
Keywords: by James Heskett
  • 06 Jul 2011
  • Research & Ideas

Are You a Level-Six Leader?

the Builder, strives not to reach a goal but to build an institution. Builders are legendary leaders such as IBM's Tom Watson Jr., GM's Alfred P. Sloan, and Harpo's Oprah Winfrey. These people serve their institutions View Details
Keywords: by Mitch Maidique
  • 10 Sep 2001
  • What Do You Think?

Do MBAs Need More Street Smarts?

obtained. Is it a matter of the genes? Do they result from experience, therefore precluding most newly-minted MBAs in their twenties from having them? Or does their presence depend on the environment in which one grows up? For example, a study View Details
Keywords: by James Heskett
  • 01 Mar 2021
  • What Do You Think?

What Does Remote Work Mean for Middle Managers?

information, creating surprises for top management. That claim was part of the defense used by top management in the Wells Fargo customer fraud scandal. Even academics are loath to probe middle management. A 1993 study about middle... View Details
Keywords: by James Heskett
  • 01 Apr 2019
  • What Do You Think?

Does Our Bias Against Federal Deficits Need Rethinking?

accompanied by lower inflation and interest rates—that justify deficit spending to produce both economic growth and social programs designed to improve our quality of life and reduce social inequality” (JohnfrmClevelnd). Or, it prompts... View Details
Keywords: by James Heskett
  • 16 Aug 2004
  • Research & Ideas

Luxury Isn’t What It Used to Be

Cashing in on the $60 billion global luxury goods market has never been tougher—or more rewarding. Competition is keen. And consumer preferences are constantly shifting, causing the concept of luxury itself to change over time. As a result, the market's most... View Details
Keywords: by Julia Hanna; Consumer Products
  • 01 Oct 2007
  • Research & Ideas

Encouraging Dissent in Decision-Making

What lessons could the humid shores of the Caribbean, the freezing heights of the Himalayas, or the farthest reaches of Earth's atmosphere hold for your company or organization? Although those places couldn't be more different, all were the scenes of disastrous... View Details
Keywords: by Garry Emmons
  • 03 Jul 2008
  • What Do You Think?

Are Followers About to Get Their Due?

followership? Why isn't followership addressed by business school curricula along with leadership? Does it belong in a course of study? Or does this just run the risk of deteriorating into a discussion of how to manipulate your boss? What... View Details
Keywords: by Jim Heskett
  • Research Summary

Competitive Dynamics of the Textile-Apparel-Retail Channel

By: Janice H. Hammond
Janice H. Hammond established in 1991 (with Frederick H. Abernathy and John Dunlop of Harvard University and David Weil of Boston University) the Harvard Center for Textile and Apparel Research. Funding provided by the Alfred P. Sloan Foundation has supported the... View Details
  • 01 Jun 2007
  • What Do You Think?

How Should Pay Be Linked to Performance?

for shareholders. However, there is a sense, expressed by John Ippolito, that there is a lack of perception in boards of directors of "what constitutes 'creating value' in the enterprise many boards are... View Details
Keywords: by Jim Heskett
  • 15 Jun 2007
  • Research & Ideas

Remembering Alfred Chandler

academics talk a good game about the need for interdisciplinary thinking, but we usually fall back on the strengths (or prejudices) of our primary discipline. Chandler was heavily influenced by sociologists such as Max Weber and Talcott... View Details
Keywords: by Sean Silverthorne
  • 2010
  • Book

Buy-In: Saving Your Good Idea from Getting Shot Down

By: John P. Kotter and Lorne A. Whitehead
You've got a good idea. You know it could make a crucial difference for you, your organization, your community. You present it to the group but get confounding questions, inane comments, and verbal bullets in return. Before you know what's happened, your idea is dead,... View Details
Keywords: Communication Intention and Meaning; Cost vs Benefits; Problems and Challenges; Interests; Value
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  • 02 Jul 2001
  • Research & Ideas

George C. Lodge

the new Dean, George P. Baker. He then turned his energies to teaching and launching the Central American Institute of Business Administration (INCAE), a project driven by the missionary idealism of the... View Details
Keywords: by Staff
  • 05 Jul 2006
  • What Do You Think?

How Important Is “Executive Intelligence” for Leaders?

concluded in his classic study, Good to Great, that among the most important attributes of leaders, people who John Kotter maintains achieve "extremely useful change," was the right mix of humility... View Details
Keywords: by James Heskett
  • 02 Oct 2013
  • What Do You Think?

Is Leadership an Increasingly Difficult Balancing Act?

but we always have to keep our integrity, values, and goals." Clark Phippen assured us that leadership is up to the task, saying that "true leaders can easily address the challenges you describe without the 'academic' complexity you and View Details
Keywords: by James Heskett
  • 17 Jan 2011
  • Research & Ideas

Being the Boss

responsibility for the relationship, because it's definitely two-way. I'm building on the traditions of [HBS professors emeriti] John Kotter and John Gabarro, who [in 1980]... View Details
Keywords: by Carmen Nobel
  • 02 Apr 2001
  • Research & Ideas

What Makes a Good Leader?

competitors would be all over them, and employees would be jumping ship. But even if you can't be absolutely open with everyone, leaders have to confront their companies' problems and, of course, share them with top management." John... View Details
Keywords: by Deborah Blagg & Susan Young