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- All HBS Web
(784)
- News (231)
- Research (496)
- Multimedia (7)
- Faculty Publications (68)
- 08 Jan 2007
- What Do You Think?
Neuro Economics: Science or Science Fiction?
made on the right side or the left side of the brain. But this will never lead to deciding by a mechanical means, nor in predicting a decision outcome." There was even concern expressed about the efficacy of MRI-based research on... View Details
Keywords: by Jim Heskett
- 08 Oct 2010
- What Do You Think?
Will Transparency in CEO Compensation Have Unintended Consequences?
Summing Up The Dodd-Frank legislation provision requiring the publication of the ratio of CEO compensation to that of the average compensation level of all employees in public companies will have little or no impact on CEO compensation levels. That's the conclusion of... View Details
Keywords: by Jim Heskett
- 02 Apr 2010
- What Do You Think?
Why Are Fewer and Fewer U.S. Employees Satisfied With Their Jobs?
over their own needs)." Mark Isaac pointed out that "Succession plans, open communication, and knowing that the company cares, create a learning environment." Gerald Nanninga's reference to findings of the biennial Global Workforce Study View Details
Keywords: by Jim Heskett
- 02 Mar 2007
- What Do You Think?
What Is the Government’s Role in US Health Care?
from government. Suggestions of causes of the current challenge of rapidly rising costs in relation to quality of outcomes, at least by the imperfect measure of life expectancy, included waste in the system (Julie Maire, Edward Hare, and... View Details
- 03 Jan 2008
- What Do You Think?
Does Judgment Trump Experience?
Summing Up How is good judgment developed? Whether judgment trumps experience quickly gave way in this month's rich exchange of views to other questions about how (and the extent to which) judgment is developed. Most of those addressing the question agreed with the... View Details
Keywords: by Jim Heskett
- 01 Oct 2009
- What Do You Think?
Can the “Masks of Command” Coexist with Authentic Leadership?
leadership? Those arguing that the two can coexist cite situations, generally involving adversity, in which the "greater good" is served by masking a leader's feelings. Frances Pratt argued that " we must be careful (and... View Details
Keywords: by Jim Heskett
- 03 Apr 2009
- What Do You Think?
How Much Obsolescence Can Business and Society Absorb?
Summing Up To remain sane and relevant, must we smell the flowers as well as the ozone? This month's question of how much obsolescence business and society (and by implication, we as managers) can absorb brought out both the poets and the... View Details
- 05 Mar 2008
- What Do You Think?
Where Will Management Innovation Take Us?
not clear. Many suggested that the kind of management innovation described by Gary Hamel in his new book, The Future of Management, will more likely occur as a result of forces outside the organization. Tony Gattis described the... View Details
Keywords: by Jim Heskett
- April 1998
- Case
Jim Lyons and GenRad
Lyons, currently CEO of Harry Gray Associates, a consulting and investment firm, had just been approached by an executive recruiter representing GenRad, a 78-year-old electronics company headquartered in Concord, MA. The company, which manufactured integrated software... View Details
Keywords: Technology; Management Succession; Personal Development and Career; Consulting Industry; Massachusetts
Zschau, Ed, and Matt Verlinden. "Jim Lyons and GenRad." Harvard Business School Case 698-095, April 1998.
- 02 Oct 2008
- What Do You Think?
Workout vs. Bailout: Should Government Take Advantage of the Buffett Effect?
Summing Up The depth of the global financial crisis is becoming clearer day by day. In the United States, it is being used as a reason to set aside ideology regarding government ownership of important financial institutions, possibly... View Details
Keywords: by Jim Heskett
- 07 Apr 2011
- What Do You Think?
When Should the Public Sector Take Over in a Meltdown?
Summing Up The variety of responses stimulated by this month's column may help explain why our public institutions are so often perceived as responding slowly to natural or man-made "meltdowns." First, as Ravindra Edirisooriya... View Details
- 04 Jan 2012
- What Do You Think?
Income Inequality: What’s the Right Amount?
productivity flourishes where income disparity exists to a greater extent." Susan Rushworth offered "food for thought" in citing research that led her to conclude that "the faster the economy grew (as measured by GDP),... View Details
Keywords: by Jim Heskett
- 05 Feb 2009
- What Do You Think?
Why Can’t We Figure Out How to Select Leaders?
leaders of our largest financial institutions worldwide struggling to justify decisions that have placed their organizations in jeopardy. I was reminded, too, of the CEO of a well-known retail organization who, I believe, would be regarded View Details
Keywords: by Jim Heskett
- 05 Aug 2010
- What Do You Think?
What Is Customer Opinion Good For?
products arise from strong insight, gut feel and imagination. Bad ideas, lousy products or services can be avoided by serious market research." Andy Robin pointed out that in the semiconductor business "one still had to spend a lot of... View Details
- 02 Jul 2010
- What Do You Think?
Is Profit as a “Direct Goal” Overrated?
decision-making and even to the future and viability of capitalism. One debate concerned the primacy of profit as a goal. Deaver Brown led this argument by saying, "Profit is the only legitimate goal of a corporation ," pointing... View Details
Keywords: by Jim Heskett
- 02 Feb 2007
- What Do You Think?
Is There Too Little “Know Why” In Business?
become centered around maximizing profits rather than maximizing on the Purpose." Neil Olonoff argued that the concept of purpose put forth by Nikos Mourkogiannis in his book is too impersonal. He pointed out that "Michael... View Details
Keywords: by Jim Heskett
- 02 Dec 2009
- What Do You Think?
Should Immigration Policies Be More Welcoming to Low-Skilled Workers?
Summing Up Low-skilled immigrants: burden or opportunity? Immigration is apparently a topic that stirs passions globally, judging from the responses to this month's column. As Nauman Lodhi pointed out, "Tough times give rise more than ever to tough thoughts... View Details
Keywords: by Jim Heskett
- October 1996
- Case
Jim Bender and Alert, Inc. (A)
Jim Bender has just been hired as CEO of Alert, Inc. Alert, founded in 1986 by a charismatic technologist, has accumulated an impressive portfolio of patents and leading edge technology projects in a variety of fields. The company has never, however, shown a profit and... View Details
Keywords: Business or Company Management; Entrepreneurship; Management Skills; Business Startups; Technology Industry
Bhide, Amar, and Robert W. Lightfoot. "Jim Bender and Alert, Inc. (A)." Harvard Business School Case 897-009, October 1996.
- 27 Nov 2006
- What Do You Think?
What’s to Be Done About Performance Reviews?
worse." Dean Turner expressed the frustrations of many when he said, "What's the best system? After 40+ years in the work force, I am still searching for it." By way of contrast, Richard Tiedeman commented, "Almost any... View Details
Keywords: by Jim Heskett
- 01 Dec 2006
- What Do You Think?
How Important Is Quality of Labor? And How Is It Achieved?
is to assume that quality of labor is genetic ." Flavius Chircu said, "I would simplify the analysis by substituting 'quality of labor' with 'quality of output,' be that output a product, service, or mix thereof." In Sneh... View Details
Keywords: by by Jim Heskett