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- All HBS Web
(1,742)
- People (1)
- News (406)
- Research (1,165)
- Multimedia (11)
- Faculty Publications (613)
- 02 Apr 2020
- What Do You Think?
What Are Lessons for Leaders from This Black Swan Crisis?
doubts were expressed by readers of this column about whether it even qualifies as a Black Swan. Let’s turn to some of the responses. “We are not dealing here with a Black Swan,” Tom Coyne commented. “The potential for, and impact of, a... View Details
Keywords: by James Heskett
- 01 Jan 2008
- News
James D. Wolfensohn, MBA 1959
of the planet. Those of us with power and money need to redirect our concerns with that in mind.” “You can’t just shrug your shoulders and say, ‘Africa is a hell of a problem,’ and then forget about it.” During thirty years in international finance, View Details
- 04 Oct 2021
- What Do You Think?
How Do We Make Sure the Right People End Up with Power in Organizations?
copy of an extensively researched recent book, Power, for All, by Professors Julie Battilana and Tiziana Casciaro. The authors define power as “the ability to influence others’ behavior, be it through persuasion or coercion (through)... View Details
Keywords: by James Heskett
- 27 Apr 2023
- Cold Call Podcast
Equity Bank CEO James Mwangi: Transforming Lives with Access to Credit
- 01 Jan 2007
- News
James A. Hamilton Award, American College of Healthcare Executives
- 18 May 2022
- News
Get to Know Class Day Student Speaker Peter James Kiernan
- 04 Nov 2015
- What Do You Think?
Why Does Gender Diversity Improve Financial Performance?
only on paper.” There were several criticisms of the fact that the research identified correlations, not causes. Norman Toy made the point by stressing the especially mischievous nature of the use of correlation in this case. In his... View Details
Keywords: by James Heskett
- 04 Apr 2022
- What Do You Think?
As Disney Board Chair, What Would You Advise CEO Bob Chapek Regarding 'Don’t Say Gay'?
Florida legislature, after several weeks of heated public controversy, passed and sent to Governor Ron DeSantis a Parental Rights in Education bill stating: “Classroom instruction by school personnel or third parties on sexual orientation... View Details
Keywords: by James Heskett
- 03 Oct 2023
- What Do You Think?
Do Leaders Learn More From Success or Failure?
on a wealth of field experience, is an argument for failure—intelligent failure. She defines intelligent failure as having four key attributes: “ it takes place in new territory; the context presents a credible opportunity (in relation to risk) to advance toward a... View Details
Keywords: by James Heskett
- 30 Nov 2016
- What Do You Think?
How Do Leaders Manage the Tension Between Pride and Arrogance?
or arrogance. Martina suggested that “pride in one’s organization stems from a collective reach for excellence, civility, and a humble perspective this is what is fostered by management teams who lead by... View Details
Keywords: by James Heskett
- 26 May 2016
- News
W. James McNerney Jr., MBA 1975
General Electric 1997 Named President and CEO, GE Aircraft Engines 2000 Named Chairman and CEO, 3M 2005 Named Chairman, President, and CEO, Boeing 2015 Named CEO of the Year by Chief Executive magazine 2016 Retires from Boeing Retired... View Details
- 04 Jun 2018
- What Do You Think?
Are There Conditions Under Which Directors Should Consider Hiring a CEO Fired Elsewhere for Inappropriate Behavior?
decision, a board’s “focus should be on advancing all of the women whose careers were derailed by these arrogant, narcissistic, powerful, PROTECTED men.” It raises the question: How does a board introduce to the organization a CEO fired... View Details
Keywords: by James Heskett
- 01 Nov 2021
- What Do You Think?
How Long Does It Take to Improve an Organization’s Culture?
(iStockphoto/skynesher) Most CEOs recognize the power of organizational culture and the impact that it can have on the bottom line. They acknowledge the importance of shared values and behaviors that influence the way an organization conducts its business. One... View Details
Keywords: by James Heskett
- 01 May 2024
- What Do You Think?
Have You Had Enough?
(Illustration created using image generated by Midjourney, an artificial intelligence tool.) Last month, I posted a column in HBS Working Knowledge titled, “What’s Enough to Make Us Happy?” Over the last few months, I’ve been asking... View Details
Keywords: by James Heskett
- 04 Jan 2021
- What Do You Think?
How Do We Sustain Organization Diversity?
That’s the way they are typically stated. It implies that you first set out to achieve diversity by bringing in more people of color, and then take steps—through inclusion training, mentoring, fast-tracking, or whatever—to plug the... View Details
Keywords: by James Heskett
- 01 Sep 2021
- What Do You Think?
Can We Train for Trust?
improvement in the average produced a 2.5 percent improvement in unit revenue, or $250,000 in added revenue per hotel. In spite of the economics, organizations apparently are doing a poor job of building positive employee experiences, whether through trust or other... View Details
Keywords: by James Heskett
- 04 Apr 2023
- What Do You Think?
How Does Remote Work Affect Innovation?
printed out the pages containing the results he didn’t like, highlighted the offending ads, posted them on a bulletin board on the wall of the kitchen by the pool table, and wrote THESE ADS SUCK in big letters across the top. Then he went... View Details
Keywords: by James Heskett
- 02 Apr 2014
- What Do You Think?
Has the Post-Capitalist Economy Finally Arrived?
to perception of the team members or subordinates or followers of the leader concerned." The importance of maintaining an open mind on the subject of leadership was stressed by several. Ronnie Kavuma commented that, "I think... View Details
- 02 Apr 2024
- What Do You Think?
What's Enough to Make Us Happy?
ambitious but not always assured. “Career planning provides an opportunity to think about 'enough,' especially in a given timeframe." Our late colleague at Harvard Business School, Clayton Christensen, provided inspiration for this kind of thinking View Details
Keywords: by James Heskett
- 01 Mar 2021
- What Do You Think?
What Does Remote Work Mean for Middle Managers?
Business Review in 1993. Michael Hammer and James Champy, Reengineering the Corporation: A Manifesto for Business Revolution (New York: HarperCollins, 1993). Brian Hancock and Bill Schaninger, “The vanishing middle manager,” McKinsey... View Details
Keywords: by James Heskett