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(1,812)
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- News (442)
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- 02 Oct 2017
- What Do You Think?
Do Bitcoin and Digital Currency Have a Future?
controlled basis by governments) through an innovative, supposedly secure, and secretive system of digital codes that enables owners of the currency to complete transactions off the books and out of the sight of government regulators? The... View Details
- 02 Apr 2024
- What Do You Think?
What's Enough to Make Us Happy?
ambitious but not always assured. “Career planning provides an opportunity to think about 'enough,' especially in a given timeframe." Our late colleague at Harvard Business School, Clayton Christensen, provided inspiration for this kind of thinking View Details
Keywords: by James Heskett
- 01 Sep 2021
- What Do You Think?
Can We Train for Trust?
improvement in the average produced a 2.5 percent improvement in unit revenue, or $250,000 in added revenue per hotel. In spite of the economics, organizations apparently are doing a poor job of building positive employee experiences, whether through trust or other... View Details
Keywords: by James Heskett
- 03 Feb 2016
- What Do You Think?
How Do You Hire an 'Impostor'?
the employment of “imposters,” a term, by the way, that was regarded as objectionable by many, most respondents implicitly rejected the notion. They pointed to the desirable qualities of imposters, people... View Details
Keywords: by James Heskett
- 02 Dec 2019
- What Do You Think?
How Does a Company like Boeing Respond to Intense Competitive Pressure?
that started a fuel burn 11 hours too early into the mission, using up so much fuel that the capsule could not reach the proper altitude. According to a reported comment by Jim Chilton, senior vice president of the space and launch... View Details
- 04 Jan 2022
- What Do You Think?
Firing McDonald’s Easterbrook: What Could the Board Have Done Differently?
(iStockphoto/tofumax) A corporate board’s most important decision is selecting the organization’s CEO. By the same token, one could argue that a board’s most distasteful decision concerns firing a CEO. Once directors agree to release the... View Details
Keywords: by James Heskett
- 05 Feb 2018
- What Do You Think?
Should Companies Disclose Employee Compensation?
would avoid a "one size fits all" approach to the practice of making compensation known. These are the views put forth by participants in this month's discussion of transparency in compensation. Disclosing pay ranges vs.... View Details
- 05 Jul 2022
- What Do You Think?
Have We Seen the Peak of Just-in-Time Inventory Management?
supply of “safety stock” was the order of the day for those using slower forms of transportation. "The result, of course, was what came to be known as 'just-in-time' inventory management, as championed by firms such as Toyota." One of my... View Details
- 05 Jul 2017
- What Do You Think?
Can Innovation Save Us From Ourselves?
Summing Up Do We Need to Give More Attention to the Dark Side of Innovation? Innovation may be able to help us deal with problems such as famine, pollution, and even global warming. But unless it can prove to be just as effective in combating destructive human traits... View Details
- 04 Apr 2023
- What Do You Think?
How Does Remote Work Affect Innovation?
printed out the pages containing the results he didn’t like, highlighted the offending ads, posted them on a bulletin board on the wall of the kitchen by the pool table, and wrote THESE ADS SUCK in big letters across the top. Then he went... View Details
Keywords: by James Heskett
- 01 Feb 2022
- What Do You Think?
Is Concierge Management an Answer to the “Big Quit”?
the same true for employees today, many of whom are performing their work remotely, outside the traditional office setting? We’ve previously discussed here the need for greater “voice” among “officed” employees as part of the effort to foster inclusion. The problem is... View Details
Keywords: by James Heskett
- 01 Mar 2018
- What Do You Think?
Two Decades Later, is the 'New Economy' Finally Here?
in September, 2000. It described the enthusiasm at that time for a "New Economy," one driven by information technology and characterized by “greater growth and lower unemployment than ever before... View Details
Keywords: by James Heskett
- 01 Nov 2019
- What Do You Think?
Should Non-Compete Clauses Be Abolished?
violation of a non-compete? That’s the question raised by GYurieff, who said: “The difference in knowledge an individual brings into an organization and the knowledge this individual may take out of the organization—how is it measured?... View Details
Keywords: by James Heskett
- 07 Oct 2015
- What Do You Think?
What is the Best Immigration Model for the US?
with many workers crossing from Mexico, every day. Given the relatively low rate of unemployment in the US and the paucity of jobs in Mexico at the time, it seemed certain that the issue of immigration would be pursued by the leaders of... View Details
Keywords: by James Heskett
- 01 Mar 2021
- What Do You Think?
What Does Remote Work Mean for Middle Managers?
Business Review in 1993. Michael Hammer and James Champy, Reengineering the Corporation: A Manifesto for Business Revolution (New York: HarperCollins, 1993). Brian Hancock and Bill Schaninger, “The vanishing middle manager,” McKinsey... View Details
Keywords: by James Heskett
- 03 May 2021
- What Do You Think?
Where Does CEO Activism Go From Here?
(Image credit: iStockphoto/adamkaz) CEO activism entered a new chapter with the decision by more than 200 leaders of large corporations last month to publicly declare their support for voting rights for Americans and, View Details
Keywords: by James Heskett
- 30 Mar 2018
- What Do You Think?
What Should Mark Zuckerberg Do?
Facebook’s vision and mission statement.” Brendan Coffey led the way in proposing that “FB needs a much more active strategy to place the user in a position of control with respect to how their data is used.” Bhanu Ramenani suggested one way this could be done is View Details
- 31 Aug 2020
- What Do You Think?
Why Don’t More Organizations Understand the Power of Diversity and Inclusion?
correlation vs. cause and effect. As commenter Diogenes put it, “Prove with a cogent methodology that racial and gender diversity lead to greater profitability. Prove causation, not correlation (which studies to date primarily by... View Details
Keywords: by James Heskett
- 06 Jan 2016
- What Do You Think?
Why Do Leaders Get Their Timing Wrong?
Summing Up Is Good Timing in Management Primarily a Function of Strategy or Culture? Timing in executing change is an important responsibility of leadership. Responses to this month’s column suggest that if timing is the result of one person’s judgment, that judgment... View Details
- 30 Nov 2018
- What Do You Think?
What’s the Best Administrative Approach to Climate Change?
Summing Up: Should a 'Montreal Protocol' for Administering Global Warming Be Pursued? Climate change and how to manage it is a daunting subject. Nevertheless, several readers of this month’s column were willing to venture a model or two for administering a system... View Details