by James E. Aisner - Publications - Faculty & Research

29 May 2006
What Do You Think?

How Important Is the “Service Sector Effect” on Productivity?

to work long hours at a time when people in some other countries increasingly stand by watching them do it. James Surowiecki, in a piece last year in The New Yorker, argued that the more that Americans work,... View Details

Keywords: by James Heskett; Service

01 Sep 2006
What Do You Think?

Are We Ready for Self-Management?

product, sub-assembly, or service. It characterizes what James O'Toole and Edward E. Lawler III in their new book, The New American Workplace, would regard as a "high involvement" workplace in... View Details

Keywords: by James Heskett

04 Oct 2004
What Do You Think?

Does Speed Trump Intellectual Property?

introduced the idea of IP as not sustainable as a competitive advantage ... . It is knowledge that allows speed to trump IP." As E. Hassen put it, "Intellectual property is not just about product but process as well. Speed is an... View Details

Keywords: by James Heskett

01 Jun 2004
News

Life Lessons

Photography by Webb Chappell HBS students are already exceptionally skilled and accomplished people when they arrive at Soldiers Field. But perhaps their education here truly begins when they first understand — and are humbled View Details

Keywords: James E. Aisner; Garry Emmons; Julia Hanna; Susan Young; Colleges, Universities, and Professional Schools; Educational Services

06 Sep 2005
What Do You Think?

What are the Lessons of New Orleans?

Summing Up Management is a complex process. Good plans executed poorly may be worse than poor plans executed well. This is never truer than at times of disaster, in which plans made from afar have to be implemented by those on the scene... View Details

Keywords: by James Heskett

08 Jul 2015
What Do You Think?

Do Americans Work Too Much and Think About Work Too Little?

recognized Robert E. Downing's advice that we may need to define work before asking the question. For knowledge workers, "it is very difficult to determine when the workers are actually working Maybe we shouldn't be asking about... View Details

Keywords: by James Heskett; Financial Services

01 Oct 1999
News

Banking on Success

Kennedy Stephen M. Waters James A. Stern William J. Kneisel Donald H. Layton Kevin W. Kennedy A managing director at Goldman Sachs, where he has spent his entire career, Kevin Kennedy has served the firm in a number of positions,... View Details

Keywords: Deborah E. Blagg

03 Nov 2003
What Do You Think?

Can Investors Have Too Much Accounting Transparency?

it, "We cannot look at investor losses as the only benchmark to evaluate the costs of Sarbanes-Oxley. One must also consider the cost of capital if confidence in the markets does not return…Unfortunately, you cannot legislate morality..." This theme was... View Details

Keywords: by James Heskett

17 Sep 2001
What Do You Think?

What Is “Business as Usual” After September 11?

and national changes will be immediate regardless of the wide range of possible responses to the terrorist attacks suggested by respondents. Examples from other countries were cited to point out future perils and possible responses. View Details

Keywords: by James Heskett

07 Jan 2015
What Do You Think?

SUMMING UP: What Are the Limits On Workplace Transparency?

needs to be known by members of an organization? What are the limits on transparency in the workplace? What do you think? To read more: David Card, Alexandre Mas, Enrico Moreti, and Emmanuel Saez, Inequality at Work: The Effect of Peer... View Details

Keywords: by James Heskett

01 Dec 2004
News

Starting Off on the Right Foot

When business and career psychologist James Waldroop counsels young executives who are starting assignments in a new company, he urges them to act like anthropologists. “For the first six months on the job, your assignment is to... View Details

Keywords: Deborah E. Blagg

28 Mar 2004
Research & Ideas

HBS Celebrates Social Enterprise Initiative

mobilizes 7 million volunteers. Worldwide, the sector makes up almost 5 percent of the GDP. In this e-mail Q&A, Professor James E. Austin, Chair of the HBS Social Enterprise Initiative, discusses the... View Details

Keywords: by Manda Salls

06 May 2002
Research & Ideas

Profits for Nonprofits: Earning Your Own Way

self-sufficient while not being self-sufficient ourselves?— Alfred Wise,Share Our Strength The session, led by HBS professor James E. Austin, featured three managers whose... View Details

Keywords: by Martha Lagace

15 Dec 2008
Research & Ideas

The Surprisingly Successful Marriages of Multinationals and Social Brands

to managers and stimulating reflection among scholars, a new working paper by HBS professors James E. Austin and Herman B. "Dutch" Leonard looks at how and why such... View Details

Keywords: by Sarah Jane Gilbert; Consumer Products; Food & Beverage

10 Jan 2005
Research & Ideas

Motivation and the Cross-Sector Alliance

underlying framework that compels such partnerships as between a food bank in Mexico and a supermarket in the United States, providing insights into the DNA of a successful collaboration that are broadly applicable. Our excerpt from the book, coauthored View Details

Keywords: by James Austin, Ezequiel Reficco & SEKN research team