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  • All HBS Web  (10,551)
    • People  (59)
    • News  (3,602)
    • Research  (2,236)
    • Events  (6)
    • Multimedia  (117)
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  • 12 Oct 1999
  • Research & Ideas

Building Competitive Advantage Through Operations

At the HBS Executive Education program Building Competitive Advantage Through Operations (BCAO), executives charged with leading and building operations and manufacturing strategies enhance their understanding of operations performance... View Details
Keywords: by Staff
  • 31 Dec 2012
  • Research & Ideas

Most Popular Stories of 2012

might help phone-addled employees better control their workdays and lives. 6. HBS Cases: Sir Alex Ferguson--Managing Manchester United Published: November 7, 2012 For almost three decades, Sir Alex Ferguson has developed the Manchester... View Details
Keywords: by Staff
  • 19 Jul 2011
  • Research & Ideas

Rupert Murdoch and the Seeds of Moral Hazard

heavily on other, usually smaller, companies or external individuals to conduct many of their activities. What part of your iPad is made by Apple? Is the Verizon customer representative you're talking with really part of that company? How... View Details
Keywords: by Staff; Journalism & News; Publishing
  • Article

Front-line Staff Perspectives on Opportunities for Improving the Safety and Efficiency of Hospital Work Systems

By: Anita L. Tucker, Sara J. Singer, Jennifer E. Hayes and Alyson Falwell

Objective To link safety-related concerns raised by frontline staff about hospital work systems (operational failures) to the safety and efficiency of hospitals, and to contrast these concerns with national patient safety initiatives.

Data... View Details

Keywords: Perspective; Opportunities; Safety; Performance Efficiency; System; Failure; Conferences; Employees; Management Analysis, Tools, and Techniques; Experience and Expertise; Health Care and Treatment; Health Industry; United States
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Tucker, Anita L., Sara J. Singer, Jennifer E. Hayes, and Alyson Falwell. "Front-line Staff Perspectives on Opportunities for Improving the Safety and Efficiency of Hospital Work Systems." Health Services Research 43, nos. 5, pt.2 (October 2008).
  • 02 Jul 2001
  • Research & Ideas

Ray A. Goldberg

lecturer in the School's new Program in Agriculture and Business, headed by Davis. In the winter of 1955, Goldberg taught the first HBS course in agribusiness—a word that he and Davis preferred, he recalls,... View Details
Keywords: by Staff; Agriculture & Agribusiness
  • 19 Jan 2010
  • Sharpening Your Skills

Sharpening Your Skills: Managing the Economic Crisis

Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions To Be Answered: How do I lead in a crisis? What roles does the Board play? What are the... View Details
Keywords: by Staff
  • 28 Apr 2010
  • Research & Ideas

Earth Day Reflections

Below are the views that faculty shared with the HBS community on Earth Day. 1. Robert G. Eccles Senior Lecturer of Business Administration and author of One Report: Integrated Reporting for a Sustainable Strategy (This article, titled,... View Details
Keywords: by Staff
  • 30 Dec 2013
  • Research & Ideas

Most Popular Articles of 2013

Most Popular Articles 2013 How to Spot a Liar Key linguistic cues can help reveal dishonesty during business negotiations, whether it's a flat-out lie or a deliberate omission of key information, according to research by Lyn M. Van Swol,... View Details
Keywords: by Staff
  • 08 Mar 2010
  • Sharpening Your Skills

Sharpening Your Skills: Successful Negotiation

discussions—be it fairness or competition—strongly influences the equality of payoffs even in complex, full-information multiparty bargaining. Research in this working paper by HBS professor Kathleen L.... View Details
Keywords: by Staff
  • 30 Apr 2008
  • Sharpening Your Skills

Sharpening Your Skills: Brand Management

Personality? Marketing Maria: Managing the Athlete Endorsement Million-dollar endorsement deals were made and broken by how baseball players on the Boston Red Sox and Colorado Rockies performed in the 2007 World Series. View Details
Keywords: by Staff; Sports; Publishing; Auto
  • 01 Jun 2010
  • Sharpening Your Skills

Sharpening Your Skills: Social Reporting

Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions To Be Answered: What's the best way to report nonfinancial metrics? How can nonprofit... View Details
Keywords: by Staff
  • 30 May 2000
  • Research & Ideas

Market Makers Bid for Success

at HBS that has helped you as you've gone on this amazing journey? Randall: I learned how to think. In business, there are so many different situations that you need to assess quickly and come to a decision about, and View Details
Keywords: by Staff; Web Services; Technology
  • 29 Jun 2009
  • Sharpening Your Skills

Sharpening Your Skills: Leading Change

Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions To Be Answered: How do I build my business in this environment? What should leaders... View Details
Keywords: by Staff
  • 18 Mar 2013
  • HBS Case

HBS Cases: LEGO

great," he says. Thomke, the William Barclay Harding Professor of Business Administration, wrote the case with Harvard Business School's Jan W. Rivkin, the Bruce V. Rauner Professor of Business Administration, and Daniela Beyersdorfer, associate director of the... View Details
Keywords: by Maggie Starvish; Entertainment & Recreation
  • 06 Jun 2016
  • Research & Ideas

Skills and Behaviors that Make Entrepreneurs Successful

Owners & Entrepreneurs. The answers are already starting to come in, thanks to initial results from a pilot test of “The Entrepreneurial Leader: Self Assessment” survey taken by 1,300 HBS alumni. Results... View Details
Keywords: by HBS Working Knowledge
  • Research Summary

Service Excellence by Design

By: Frances X. Frei
This research addresses how to design sustainable service models that deliver ongoing value to both customers and the firm. In particular, the research reveals three principles of effective service management (see View Details
  • 26 Sep 2011
  • HBS Case

HBS Cases: Lady Gaga

Searched-For Female," as recorded by Google, and made international headlines for donning a dress made of red meat, which Time Magazine called the top fashion statement of 2010. “Gaga is a marketing phenomenon” So it's almost... View Details
Keywords: by Carmen Nobel; Entertainment & Recreation; Music
  • 18 Jun 2012
  • Research & Ideas

Better by the Bunch: Evaluating Job Candidates in Groups

have worked on" —Max Bazerman A recent collaboration between Harvard Business School and the Harvard Kennedy School (HKS) reveals that you're much less likely to stereotype by gender if you apply an "evaluation nudge"—an... View Details
Keywords: by Maggie Starvish
  • 17 Feb 2003
  • Research & Ideas

Rating Fund Managers by the Company They Keep

Many tools for rating the performance of mutual funds and their managers rely heavily on past performance. But what about the future? Now comes a system devised by Randolph B. Cohen and Joshua D. Coval of Harvard Business School, and... View Details
Keywords: by Ann Cullen
  • 19 Jan 2022
  • In Practice

7 Trends to Watch in 2022

strain on health care facilities that were inundated with patients requiring intensive treatment. As the first wave of the pandemic subsided, however, several of these temporary changes were reversed or allowed to expire. Now, in early 2022, our health care system is... View Details
Keywords: by HBS News
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