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  • June 10, 2022
  • Book Review

What the Research Really Says about American Immigration, Book review of Streets of Gold: America's Untold Story of Immigrant Success, by Ran Abramitzky and Leah Boustan

By: Michael Luca
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  • 14 Dec 2015
  • Research & Ideas

Airbnb Hosts Discriminate Against African-American Guests

Professor Michael Luca and Daniel Svirsky, a doctoral student at HBS. “However, these features may also facilitate discrimination based on sellers' race, gender, age, or other... View Details
Keywords: by Carmen Nobel; Accommodations; Web Services
  • 27 Sep 2011
  • First Look

First Look: September 27

Michael W. Toffel Abstract Process-improvement ideas often come from frontline workers who speak up by voicing concerns about problems and by... View Details
Keywords: Sean Silverthorne
  • 03 Apr 2018
  • First Look

New Research and Ideas, April 3, 2018

the Minimum Wage on Firm Exit By: Luca, Dara Lee, and Michael Luca Abstract—We study the impact of the minimum wage on firm exit in the... View Details
Keywords: Sean Silverthorne
  • 25 Mar 2021
  • Research & Ideas

Steer Clear of the Blind Spots That Derail Experiments

overly narrow goals. Consider the experience of Airbnb, which ran experiments to evaluate booking strategies but ignored the potential for discrimination. After research by Luca View Details
Keywords: by Danielle Kost
  • 29 Oct 2018
  • Research & Ideas

Hunting for a Hot Job in High Tech? Try 'Digitization Economist'

conversant in these issues, Luca says. The advent of digital economists is unlikely to kill collaborations between academia and tech companies. By working with academic... View Details
Keywords: by Roberta Holland; Technology; Education
  • 24 Jul 2019
  • Lessons from the Classroom

Can These Business Students Motivate Londoners to Do the Right Thing?

choices are presented—can encourage people to change their behavior in pursuit of policy goals, says Michael Luca, the Lee J. Styslinger III Associate Professor of Business Administration at Harvard Business... View Details
Keywords: by Dina Gerdeman
  • May 2023
  • Article

Gentrification and Retail Churn: Theory and Evidence

By: Edward L. Glaeser, Michael Luca and Erica Moszkowski
How does gentrification transform neighborhood retail amenities? This paper presents a model in which gentrification harms incumbent residents by increasing rental costs and by eliminating distinctive local stores. While rising rents can be offset with targeted... View Details
Keywords: Gentrification; Neighborhoods; Impact; Local Range; Transition; Civil Society or Community; Welfare; Economic Growth
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  • 20 Sep 2016
  • First Look

September 20, 2016

https://www.hbs.edu/faculty/Pages/item.aspx?num=51607 Designing Online Marketplaces: Trust and Reputation Mechanisms By: Luca, Michael Abstract—Online marketplaces have proliferated over the past decade,... View Details
Keywords: Sean Silverthorne
  • 12 May 2016
  • Research & Ideas

When Mass Shootings Lead to Looser Gun Restrictions

In states with Republican-controlled legislatures, mass shootings lead to a significant increase in the number of laws that loosen gun restrictions. That’s one of several key findings in the study “The Impact of Mass Shootings on Gun Policy,” co-authored View Details
Keywords: by Carmen Nobel
  • 23 Jul 2013
  • First Look

First Look: July 23

Restaurant Hygiene Inspections and Online Reviews By: Kang, Jun Seok, Polina Kuznetsova, Yejin Choi, and Michael Luca Abstract—Restaurant hygiene... View Details
Keywords: Anna Secino
  • 2016
  • Chapter

User-Generated Content and Social Media

By: Michael Luca
This paper documents what economists have learned about user-generated content (UGC) and social media. A growing body of evidence suggests that UGC on platforms ranging from Yelp to Facebook has a large causal impact on economic and social outcomes ranging from... View Details
Keywords: User-generated Content; Crowdsourcing; Design Economics; Internet and the Web; Marketing; Economics; Media; Social Media
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  • 2016
  • Working Paper

Reviews, Reputation, and Revenue: The Case of Yelp.com

By: Michael Luca
Do online consumer reviews affect restaurant demand? I investigate this question using a novel dataset combining reviews from the website Yelp.com and restaurant data from the Washington State Department of Revenue. Because Yelp prominently displays a restaurant's... View Details
Keywords: Revenue; Network Effects; Reputation; Social and Collaborative Networks; Food and Beverage Industry; Food and Beverage Industry; Washington (state, US)
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  • 21 Jan 2014
  • First Look

First Look: January 21

Benjamin G., and Michael Luca Abstract—Online marketplaces often contain information not only about products, but also about the people selling the products. In an effort to... View Details
Keywords: Sean Silverthorne
  • 29 May 2018
  • First Look

New Research and Ideas, May 29, 2018

subjective well-being. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54526 May 2018 American Economic Association Papers and Proceedings Nowcasting Gentrification: Using Yelp Data to Quantify Neighborhood Change By:... View Details
Keywords: Dina Gerdeman
  • 05 Mar 2019
  • First Look

New Research and Ideas, March 5, 2019

company. Digitizing Disclosure: The Case of Restaurant Hygiene Scores By: Dai, Weijia (Daisy), and Michael Luca Abstract— Collaborating with Yelp View Details
Keywords: Dina Gerdeman
  • Forthcoming
  • Article

The Rise of Remote Work: Evidence on Productivity and Preferences from Firm and Worker Surveys

By: Alexander Bartik, Zoë Cullen, Edward L. Glaeser, Michael Luca and Christopher Stanton
Drawing on surveys of small business owners and employees, we present three main findings about the evolution of remote work after the onset of COVID-19. First, uptake of remote work was abrupt and widespread in jobs suitable for telework according to the task-based... View Details
Keywords: COVID-19; Remote Work; Health Pandemics; Jobs and Positions; Demographics; Surveys
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  • 19 Jan 2023
  • Research & Ideas

What Makes Employees Trust (vs. Second-Guess) AI?

LISH senior research scientist Michael Menietti; Katherine C. Kellogg, a professor at the Massachusetts Institute of Technology; and Luca Vendraminelli, who is affiliated with... View Details
Keywords: by Rachel Layne
  • 25 May 2021
  • Research & Ideas

White Airbnb Hosts Earn More. Can AI Shrink the Racial Gap?

warn, but they say it still may be an idea worth testing. "AI and algorithms can potentially be valuable tools in mitigating racial biases. However, a great deal of care is necessary." Airbnb underwent similar corporate soul-searching in... View Details
Keywords: by Lane Lambert; Technology; Accommodations
  • 2016
  • Working Paper

Designing Online Marketplaces: Trust and Reputation Mechanisms

By: Michael Luca
Online marketplaces have proliferated over the past decade, creating new markets where none existed. By reducing transaction costs, online marketplaces facilitate transactions that otherwise would not have occurred and enable easier entry of small sellers. One central... View Details
Keywords: Trust; E-commerce; Market Design
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