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  • 15 Dec 2020
  • Research & Ideas

The Unspoken Messages of COVID-19 Restrictions

on how COVID-19 might reshape city life and the business ecosystem. “As business and policy leaders try to navigate the crisis created by the pandemic, there’s an urgent need for data and evidence to help guide the decisions leaders are... View Details
Keywords: by Danielle Kost; Food & Beverage
  • 11 Jun 2020
  • In Practice

Are Digital Organizations Better at Overcoming COVID?

industry. That said, technology will be most powerfully utilized during the pandemic by those firms who apply it organization-wide to create more nimble, efficient organizations, more capable of managing the factors of production (e.g.,... View Details
Keywords: by Danielle Kost
  • 11 Sep 2019
  • Research & Ideas

Germany May Have the Answer for Reducing Drug Prices

to prove that a new medication’s benefits merit a higher price if cheaper, similar drugs are available. The process rewards companies whose drugs are more novel or help patients more, while forcing manufacturers of equally or less effective treatments to cut prices,... View Details
Keywords: by Danielle Kost; Health
  • 02 Apr 2019
  • Research Event

Women Pay a Higher Career Price in Today's Always-On Work Culture

Even so, the executives brought the issue to Harvard Business School Professor Robin J. Ely. Eighteen months and more than 100 employee interviews later, Ely’s research team reached a conclusion that challenged steadfast beliefs about the forces underpinning gender... View Details
Keywords: by Danielle Kost; Consulting; Service
  • 17 Apr 2019
  • Research & Ideas

How Managers Stifle Creativity

Danielle Kost: Every executive is searching for the next big idea or strategy. Are there any techniques or approaches that people can use to stimulate their own creativity at work? Teresa M. Amabile: Three of the components necessary for... View Details
Keywords: by Danielle Kost
  • 25 Mar 2021
  • Research & Ideas

Steer Clear of the Blind Spots That Derail Experiments

overly narrow goals. Consider the experience of Airbnb, which ran experiments to evaluate booking strategies but ignored the potential for discrimination. After research by Luca and colleagues found evidence of widespread discrimination... View Details
Keywords: by Danielle Kost
  • 17 Nov 2020
  • In Practice

How Retailers Can Thrive in a Shopping Season Like No Other

retailers struggle to match supply with demand. Many e-retailers are urging consumers to “buy early” this holiday season, citing concerns about postal services and shipping. Given capacity constraints placed upon retail stores by many... View Details
Keywords: by Danielle Kost; Retail
  • 30 Oct 2019
  • Research & Ideas

How to Recover Gracefully After Shutting Down Your Startup

love the product? Or investors who believed in the founder and her dream? Many entrepreneurs rightly want to protect the interests of these constituencies, Eisenmann says, and will strive to do so by keeping the startup alive—sometimes... View Details
Keywords: by Danielle Kost
  • 05 Jul 2022
  • Op-Ed

Hear Me Out: Introverts Can Be Loud and You Might Like Microsoft Teams

We've been encouraging readers to share feedback and observations about Working Knowledge articles by email, resulting in a slew of thoughtful responses. Here are a few comments from June, published with permission: Re: "Extroverts, Your... View Details
Keywords: by Danielle Kost
  • 21 Feb 2023
  • Research & Ideas

What's Missing from the Racial Equity Dialogue?

procurement side, research I’ve conducted with Kylie Hwang shows that returning citizens are more likely to become entrepreneurs. As part of a business’ diversity initiatives, hiring a vendor or supplier owned by a returning citizen can... View Details
Keywords: by Danielle Kost
  • 17 Jan 2019
  • Research & Ideas

Why Business Should Support Employees Who Are Caregivers

supporting caregivers a critical talent management issue, according to a new report, The Caring Company: How Employers Can Cut Costs and Boost Productivity by Helping Employees Manage Caregiving Needs, by... View Details
Keywords: by Danielle Kost; Health
  • 22 Apr 2020
  • Research Event

How Investors Are Sizing Up Climate Change’s Risks—and Opportunities

Until a few years ago, climate change’s potential impact seemed abstract for many investors. Now, as sea levels rise, hurricanes intensify, and droughts threaten food supplies, many investors are confronting its financial realities. But it’s not a simple calculation.... View Details
Keywords: by Danielle Kost; Financial Services
  • 22 May 2020
  • In Practice

Post-COVID Health Care: More Screens, Less Red Tape?

techniques, the changes in reimbursement for free-standing ambulatory surgery centers, the rise of telemedicine, and consumers’ preferences for surgery outside of the hospitals, will be accelerated by the closing of hospitals for... View Details
Keywords: by Danielle Kost
  • 01 May 2020
  • In Practice

COVID-19’s Hard Lessons Might Prepare Business for Climate Change

The coronavirus pandemic caught the business world by surprise, but the catastrophe might force companies to face a crisis that has been unfolding in plain sight: climate change.  We asked faculty members affiliated with the Business and... View Details
Keywords: by Danielle Kost
  • 18 Feb 2019
  • Book

What’s Really Disrupting Business? It’s Not Technology

non-committal prices. That is, until Birchbox came along in 2010 with an innovative offer: Pay a monthly fee and receive a curated box of beauty samples by mail. “They said, ‘We're going to start off doing this one part of the customer... View Details
Keywords: by Danielle Kost; Beauty & Cosmetics; Insurance; Service; Retail
  • 13 Mar 2019
  • Working Paper Summaries

The Consequences of Invention Secrecy: Evidence from the USPTO Patent Secrecy Program in World War II

Keywords: by Daniel P. Gross
  • 14 Apr 2010
  • Working Paper Summaries

The Economic Crisis and Medical Care Usage

Keywords: by Annamaria Lusardi, Daniel Schneider & Peter Tufano; Health
  • 18 Jan 2017
  • Working Paper Summaries

The Ties that Bind: Railroad Gauge Standards, Collusion, and Internal Trade in the 19th Century US

Keywords: by Daniel P. Gross; Rail
  • 30 Nov 2020
  • Research & Ideas

COVID Not Slowing VC Investment

The COVID-19 pandemic has battered industries around the world, but one sector's prospects aren’t so bleak: venture capital. Startup backers—and private-equity managers in general—say that half of their portfolio companies haven’t been harmed View Details
Keywords: by Danielle Kost; Financial Services; Banking
  • 20 Mar 2020
  • Research & Ideas

How Small Businesses Can Survive the Coronavirus Outbreak

the Trump Administration authorized $7 billion in disaster loans for small businesses affected by COVID-19. The program helps businesses in states that have declared emergency status borrow as much as much as $2 million and repay it over... View Details
Keywords: by Danielle Kost; Service; Food & Beverage
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