Publications

04 Oct 2021
What Do You Think?

How Do We Make Sure the Right People End Up with Power in Organizations?

copy of an extensively researched recent book, Power, for All, by Professors Julie Battilana and Tiziana Casciaro. The authors define power as “the ability to influence others’ behavior, be it through persuasion or coercion (through)... View Details

Keywords: by James Heskett

02 Jun 2011
Research & Ideas

Signing at the Top: The Key to Preventing Tax Fraud?

experiments, are published in a new paper, When to Sign on the Dotted Line? Signing First Makes Ethics Salient and Decreases Dishonest Self-Reports, written by Lisa L. Shu, Francesca Gino, and Max H. Bazerman of Harvard Business School,... View Details

Keywords: by Carmen Nobel; Accounting

21 Aug 2019
Research & Ideas

What Machine Learning Teaches Us about CEO Leadership Style

CEOs into distinct communication styles that, among other things, appear to be correlated with the financial performance of their companies. “There is a whole ocean of data out there that people aren’t using” The research was conducted by... View Details

Keywords: by Michael Blanding

July 2019 (Revised August 2020)
Case

Peabody Essex Museum: What Next?

By: V. Kasturi Rangan and Jeffrey F. Rayport

The case describes the 25-year transformation of Peabody Essex Museum, which was created in 1993 by the merger of two sub-scale predecessor cultural institutions, operating since 1799, in Salem, Massachusetts. Dan Monroe, its founding CEO, began a process of building... View Details

Keywords: Museums; Strategy; Leadership; Transformation; Innovation Leadership; Strategic Planning

15 Jun 2016
Research & Ideas

These VC Partners May Make Your Firm Less Innovative

You don’t know what you don’t know—and almost by definition new entrepreneurial ventures need a helping hand from established partners if they hope to succeed. “Startups suffer from what researchers call ‘liability of newness,’” says... View Details

Keywords: by Michael Blanding; Financial Services; Banking

05 May 2010
What Do You Think?

Is Denial Endemic to Management?

that "it is a natural human tendency to devolve into denial." As Elaine Sihera put it, "Denial comes out of fear of being wrong." Dan Wallace pointed out that neuroscientists tell us that "once you've solved a... View Details

Keywords: by Jim Heskett

02 Dec 2010
What Do You Think?

Making Right Choices: Art or Science?

using art to sharpen the intuitiveness that goes into the moment of choice." Others maintained that choosing is neither an art nor a science. Laurence McKinney said, "We ultimately base our decisions on 'feelings'" and emotions, aided View Details

Keywords: by Jim Heskett

05 Aug 2015
What Do You Think?

What Happened to the ‘Innovation, Disruption, Technology’ Dividend?

per unit of energy consumed.” Dan Wallace asked whether or not we have “the wrong expectations.” As an example, he cited the sharing economy, where we achieve “better asset utilization and customer experience, but not necessarily... View Details

Keywords: by James Heskett; Computer; Technology

01 Oct 2009
What Do You Think?

Can the “Masks of Command” Coexist with Authentic Leadership?

leadership? Those arguing that the two can coexist cite situations, generally involving adversity, in which the "greater good" is served by masking a leader's feelings. Frances Pratt argued that " we must be careful (and... View Details

Keywords: by Jim Heskett

21 Mar 2011
Research & Ideas

Are We Thinking Too Little, or Too Much?

decision. There's a paralysis that can come with thinking too much." Norton explores this idea in From Thinking Too Little to Thinking Too Much: A Continuum of Decision Making, an article he co-wrote with Duke University's Dan Ariely... View Details

Keywords: by Carmen Nobel

March 2017 (Revised June 2019)
Case

CEO Activism (A)

By: Michael W. Toffel, Aaron K. Chatterji and Julia Kelley

This case introduces CEO activism, a phenomenon in which business leaders engage in political or social issues that do not relate directly to their companies. The case uses several examples to describe why business leaders are engaging in CEO activism and the potential... View Details

August 2019
Case

ClearScore, 2018

By: John R. Wells and Benjamin Weinstock

In October 2017, Experian, one of the “Big Three” consumer credit reporting agencies in the United Kingdom made an offer to acquire ClearScore for a total consideration of £293 million. Founded by Justin Basini, Dan Cobley, and Nigel Morris in 2014, ClearScore was the... View Details