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  • 16 Nov 2010
  • First Look

First Look: November 16, 2010

Francesca Gino, Lisa L. Shu, and Chia-Jung Tsay Publication:Emotion Review (forthcoming) Abstract Moral problems often prompt emotional responses that invoke intuitive judgments of right and wrong. While... View Details
Keywords: Sean Silverthorne
  • Article

Cooks Make Tastier Food When They Can See Their Customers

By: Ryan W. Buell, Tami Kim and Chia-Jung Tsay
While existing theory suggests that increased contact between customers and employees diminishes efficiency, recent research demonstrates that when employees can see their customers, the beneficiaries of their efforts, the quality and efficiency of the service they... View Details
Keywords: Operational Transparency; Service Delivery; Service Operations; Service Management; Service Industry
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  • 28 May 2019
  • News

Impact: Toward the Greater Good

example, a research study by professors Mike Luca and Deepak Malhotra that examined gun-purchase waiting periods has the potential to reduce gun-related deaths. Mira Mehta (MBA 2014) drew on her MBA experience and HBS network to help... View Details
  • 17 Jun 2014
  • First Look

First Look: June 17

http://pubsonline.informs.org/doi/abs/10.1287/mnsc.2013.1825 August 2013 Academy of Management Journal Relational Pluralism Within and Between Organizations By: Shipilov, Andrew, Ranjay Gulati, Martin Kilduff, Stan Li, and Wenpin Tsai... View Details
Keywords: Sean Silverthorne
  • 2011
  • Chapter

Cognitive, Affective, and Special-interest Barriers to Policy Making

By: Lisa L. Shu, Chia-Jung Tsay and Max Bazerman
Keywords: Policy; Cognition and Thinking; Emotions; Conflict of Interests
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  • 11 Aug 2009
  • First Look

First Look: August 11, 2009

from 3% to 15% as a fraction of government budget without negatively affecting publication quality and quantity. This follows incentive policy change and leadership change at labs, an event whose timing is plausibly exogenous being dictated View Details
Keywords: Martha Lagace
  • 24 Jan 2012
  • First Look

First Look: Jan. 24

(Study 1). Product priming also increases the speed with which product-relevant individuals come to mind (Study 2). In Study 3, consumers felt subjectively closer to networks primed by specific products, and this felt closeness predicted... View Details
Keywords: Sean Silverthorne
  • Article

Joint Evaluation as a Real World Tool for Managing Emotional Assessment of Morality

By: M. H. Bazerman, F. Gino, Lisa L. Shu and Chia-Jung Tsay
Keywords: Moral Sensibility; Management; Management Analysis, Tools, and Techniques
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  • January 2014
  • Response

The Power of the Cognition/Emotion Distinction for Morality

By: Max H. Bazerman, Francesca Gino, Lisa L. Shu and Chia-Jung Tsay
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  • 28 Jun 2024
  • News

Honoring Leadership in New York; PRIDE Alumni Share HBS Stories

New York Leadership Dinner Honors Leaders Challenging the Status Quo At its 55th Annual Leadership Dinner in May, the HBS Club of New York (HBSCNY) honored four leaders whose careers and contributions to the world embody this year’s theme, “Challenging the Status Quo.”... View Details
Keywords: Margie Kelley
  • Article

Policy Bundling to Overcome Loss Aversion: A Method for Improving Legislative Outcomes

By: Katherine L Milkman, Mary Carol Mazza, Lisa L. Shu, Chia-Jung Tsay and Max H. Bazerman
Keywords: Policy; Government Legislation; Outcome or Result
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  • 2009
  • Working Paper

Policy Bundling to Overcome Loss Aversion: A Method for Improving Legislative Outcomes

By: Katherine L Milkman, Mary Carol Mazza, Lisa L. Shu, Chia-Jung Tsay and Max H. Bazerman
Policies that would create net benefits for society but would also involve costs frequently lack the necessary support to be enacted because losses loom larger than gains psychologically. To reduce this harmful consequence of loss aversion, we propose a new type of... View Details
Keywords: Decision Making; Cost vs Benefits; Policy; Government Legislation; Outcome or Result; Welfare
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  • Web

Flatiron School: Reflections from Summer 2020 - Recruiting

empowered by the ability to analyze large amounts of data (that would be difficult with Excel) and develop recommendations as we would in an HBS classroom. HOW DID FLATIRON HELP YOU BUILD SKILLS? Paige Tsai... View Details
  • 10 Jun 2014
  • First Look

First Look: June 10

Tami Kim, and Chia-Jung Tsay Abstract—We investigate whether organizations can create value by introducing visual transparency between consumers and producers. Although... View Details
Keywords: Sean Silverthorne
  • 08 Dec 2015
  • First Look

December 8, 2015

Argentina and Chile over recent decades. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50182 forthcoming Management Science Creating Reciprocal Value Through Operational Transparency By: Buell, Ryan W., Tami Kim, and View Details
Keywords: Sean Silverthorne
  • Web

Asian American & Pacific Islander Heritage Month | Baker Library

advantage of Crunchbase's (in-library only) "Diversity Spotlight" feature, where you can filter for U.S. start-ups founded and led by individuals of East, South, and Southeast Asian descent as well as Native Hawaiians and Pacific... View Details
  • 16 Nov 2020
  • Blog Post

Flatiron School: Reflections from Summer 2020

row, from left: Adebodun Aina, Kyle Betts, Thomas Crispi, Lingxi Juang, Jay KimSecond row, from left: Joshua Rodriguez, Paige Tsai, Rocio Wu, Yuki Yaguchi, Cathy Xu WHAT PROJECTS WERE YOU WORKING ON THIS SUMMER? Paige Tsai (MBA 2020):... View Details
Keywords: All Industries
  • 15 Jun 2010
  • First Look

First Look: June 15

tranches. Overall, a one standard deviation reduction in average time on the market decreases the interest rate for institutional loans by over 30 basis points per annum. While this effect is significantly larger for loan tranches bought... View Details
Keywords: Martha Lagace
  • 01 Sep 2020
  • Blog Post

6 Ways to Support COVID-Weary Employees

to contagious presenteeism: Remove financial incentives for it by providing paid sick leave, audit work designs for features that evoke undue pressure for attendance, and champion an organizational culture that fosters pro-health... View Details
Keywords: All Industries
  • 15 Dec 2009
  • First Look

First Look: Dec. 15, 2009

become the hubs of the network. Download the paper: http://www.hbs.edu/research/pdf/10-043.pdf Policy Bundling to Overcome Loss Aversion: A Method for Improving Legislative Outcomes (revised) Authors:Katherine L. Milkman, Mary Carol Mazza, Lisa L. Shu, View Details
Keywords: Martha Lagace