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    • All HBS Web  (287)
      • Faculty Publications  (254)

      by Benson P. ShapiroRemove by Benson P. Shapiro →

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      • June 1993 (Revised September 1994)
      • Case

      GenRad, 1990 (B): The VXIbus Standard

      By: Raphael R. Carty and Benson P. Shapiro
      Keywords: Standards; Electronics Industry
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      Carty, Raphael R., and Benson P. Shapiro. "GenRad, 1990 (B): The VXIbus Standard." Harvard Business School Case 593-005, June 1993. (Revised September 1994.)
      • February 1993 (Revised March 1993)
      • Background Note

      United States from 1897 to 1969

      By: Benson P. Shapiro
      Keywords: United States
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      Shapiro, Benson P. "United States from 1897 to 1969." Harvard Business School Background Note 593-083, February 1993. (Revised March 1993.)
      • September 1992 (Revised April 1993)
      • Teaching Note

      Fabtek (A) & (B) TN

      By: Benson P. Shapiro
      Teaching Note for (9-592-095) and (9-592-096). View Details
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      Shapiro, Benson P. "Fabtek (A) & (B) TN." Harvard Business School Teaching Note 593-006, September 1992. (Revised April 1993.)
      • May 1992 (Revised November 1992)
      • Case

      Fabtek (A)

      By: Rowland T. Moriarty Jr., Benson P. Shapiro and Craig E. Cline
      Concerns the selection and scheduling of orders by a small industrial titanium fabricator that in recent months has been plagued by poor deliveries and a lack of capacity. Four orders are offered, from which the student must select one. Each order represents different... View Details
      Keywords: Customer Relationship Management; Business or Company Management; Time Management; Performance Capacity
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      Moriarty, Rowland T., Jr., Benson P. Shapiro, and Craig E. Cline. "Fabtek (A)." Harvard Business School Case 592-095, May 1992. (Revised November 1992.)
      • May 1992
      • Supplement

      Fabtek (B)

      By: Rowland T. Moriarty Jr. and Benson P. Shapiro
      Presents an urgent order for repair service from an important customer who had purchased an item from a competitor. The item, which TiFab had bid on, went out at a price that TiFab predicted was below the amount necessary to ensure quality manufacture. Now the customer... View Details
      Keywords: Price; Bids and Bidding; Production; Quality; Competitive Strategy
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      Moriarty, Rowland T., Jr., and Benson P. Shapiro. "Fabtek (B)." Harvard Business School Supplement 592-096, May 1992.
      • October 1991 (Revised September 1994)
      • Case

      GenRad, Inc.--1990 (A): At a Crossroads in Electronic Test

      By: Benson P. Shapiro and Raphael R. Carty
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      Shapiro, Benson P., and Raphael R. Carty. "GenRad, Inc.--1990 (A): At a Crossroads in Electronic Test." Harvard Business School Case 592-045, October 1991. (Revised September 1994.)
      • October 1991
      • Supplement

      Inland Steel Co. Product Policy (T): 1991 General Organization

      By: Benson P. Shapiro
      Keywords: Product; Steel Industry
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      Shapiro, Benson P. "Inland Steel Co. Product Policy (T): 1991 General Organization." Harvard Business School Supplement 592-044, October 1991.
      • May 1991 (Revised July 1992)
      • Teaching Note

      Amalgamated Aluminum Alloy Division, Teaching Note

      By: Benson P. Shapiro and John A. Quelch
      Keywords: Mining Industry
      Citation
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      Shapiro, Benson P., and John A. Quelch. "Amalgamated Aluminum Alloy Division, Teaching Note." Harvard Business School Teaching Note 591-121, May 1991. (Revised July 1992.)
      • March 1991 (Revised October 1991)
      • Background Note

      Manage Orders, Satisfy Customers, Make Money

      By: Benson P. Shapiro and John J. Sviokla
      Keywords: Customer Satisfaction; Order Taking and Fulfillment
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      Shapiro, Benson P., and John J. Sviokla. "Manage Orders, Satisfy Customers, Make Money." Harvard Business School Background Note 591-098, March 1991. (Revised October 1991.)
      • March 1990 (Revised April 1991)
      • Case

      Chase Manhattan Bank (A)

      By: Benson P. Shapiro
      Keywords: Banks and Banking; Banking Industry
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      Shapiro, Benson P. "Chase Manhattan Bank (A)." Harvard Business School Case 590-084, March 1990. (Revised April 1991.)
      • March 1990 (Revised April 1991)
      • Supplement

      Chase Manhattan Bank (B)

      By: Benson P. Shapiro
      Keywords: Banking Industry
      Citation
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      Shapiro, Benson P. "Chase Manhattan Bank (B)." Harvard Business School Supplement 590-085, March 1990. (Revised April 1991.)
      • March 1990 (Revised April 1991)
      • Case

      Chase Manhattan Bank (C): The Individual Bank

      By: Benson P. Shapiro
      Keywords: Banks and Banking; Banking Industry
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      Shapiro, Benson P. "Chase Manhattan Bank (C): The Individual Bank." Harvard Business School Case 590-086, March 1990. (Revised April 1991.)
      • March 1990 (Revised April 1991)
      • Case

      Chase Manhattan Bank (D): The Global Bank

      By: Benson P. Shapiro
      Keywords: Banking Industry
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      Shapiro, Benson P. "Chase Manhattan Bank (D): The Global Bank." Harvard Business School Case 590-087, March 1990. (Revised April 1991.)
      • March 1990
      • Case

      Chase Manhattan Bank (E): The Institutional Bank

      By: Benson P. Shapiro
      Keywords: Banks and Banking; Banking Industry
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      Shapiro, Benson P. "Chase Manhattan Bank (E): The Institutional Bank." Harvard Business School Case 590-088, March 1990.
      • March 1990
      • Case

      Chase Manhattan Bank (F): Integration Issues

      By: Benson P. Shapiro
      Keywords: Integration; Banking Industry
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      Shapiro, Benson P. "Chase Manhattan Bank (F): Integration Issues." Harvard Business School Case 590-089, March 1990.
      • March 1990 (Revised March 1990)
      • Supplement

      Chase Manhattan Bank (G): International Institutional Sales

      By: Benson P. Shapiro
      Keywords: Banking Industry
      Citation
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      Shapiro, Benson P. "Chase Manhattan Bank (G): International Institutional Sales." Harvard Business School Supplement 590-090, March 1990. (Revised March 1990.)
      • March 1990 (Revised May 1990)
      • Supplement

      Chase Manhattan Bank (H): International Individual Bank

      By: Benson P. Shapiro
      Keywords: Banking Industry
      Citation
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      Shapiro, Benson P. "Chase Manhattan Bank (H): International Individual Bank." Harvard Business School Supplement 590-091, March 1990. (Revised May 1990.)
      • March 1990 (Revised March 1990)
      • Supplement

      Chase Manhattan Bank (I): Luxembourg Unit Trusts

      By: Benson P. Shapiro
      Keywords: Banking Industry
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      Shapiro, Benson P. "Chase Manhattan Bank (I): Luxembourg Unit Trusts." Harvard Business School Supplement 590-092, March 1990. (Revised March 1990.)
      • March 1990 (Revised March 1990)
      • Supplement

      Chase Manhattan Bank (J): European Corporate Finance

      By: Benson P. Shapiro
      Keywords: Banking Industry
      Citation
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      Shapiro, Benson P. "Chase Manhattan Bank (J): European Corporate Finance." Harvard Business School Supplement 590-093, March 1990. (Revised March 1990.)
      • March 1990 (Revised September 1990)
      • Supplement

      Chase Manhattan Bank (K): List of Characters

      By: Benson P. Shapiro
      Keywords: Banking Industry
      Citation
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      Shapiro, Benson P. "Chase Manhattan Bank (K): List of Characters." Harvard Business School Supplement 590-094, March 1990. (Revised September 1990.)
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