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Publications

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  • All HBS Web  (165)
    • News  (31)
    • Research  (99)
  • Faculty Publications  (79)

Show Results For

  • All HBS Web  (165)
    • News  (31)
    • Research  (99)
  • Faculty Publications  (79)
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  • Web

Faculty & Research - Business History

Jeremy S. Friedman Business, Government and the International Economy 10 results Tarun Khanna Strategy 4 results Rakesh Khurana Organizational Behavior William C. Kirby General Management 3 results Nancy F. Koehn General Management 24 results View Details
  • December 2014 (Revised October 2015)
  • Case

Iz-Lynn Chan at Far East Organization (Abridged)

By: Linda A. Hill, Anthony J. Mayo and Dana M. Teppert
This case describes how to champion and implement organizational change from the middle by recounting the experiences of Iz-Lynn Chan at Far East Organization. View Details
Keywords: Iz-Lynn Chan; Far East Organization; Singapore; Far East Hospitality; Customer Centric Initiative; Hotels; Culture Change; Culture; Standard Operating Procedures; Serviced Residences; Service Quality And Standards Department; Service Operations; Service Delivery; Organizational Culture; Operations; Leading Change; Organizational Change and Adaptation; Accommodations Industry; Singapore; China
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Hill, Linda A., Anthony J. Mayo, and Dana M. Teppert. "Iz-Lynn Chan at Far East Organization (Abridged)." Harvard Business School Case 415-033, December 2014. (Revised October 2015.)
  • August 2022 (Revised January 2025)
  • Case

Jackie Hu: Launching into Leadership

By: Ting Zhang and Anthony J. Mayo
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Zhang, Ting, and Anthony J. Mayo. "Jackie Hu: Launching into Leadership." Harvard Business School Case 423-021, August 2022. (Revised January 2025.)
  • Web

Online Management Course | HBS Online

Margolis & Anthony Mayo Learn to bring out the best in others by applying and adapting your leadership style and managing the conditions that drive team performance. 6 weeks,... View Details
  • Web

Research - Race, Gender & Equity

Behavior Summer R. Jackson Organizational Behavior 2 results Rosabeth M. Kanter General Management 21 results Rembrand M. Koning Entrepreneurial Management Anthony Mayo Organizational Behavior 10 results... View Details
  • Web

Business History - Faculty & Research

January 2024. More Publications Faculty Geoffrey G. Jones Tom Nicholas Richard S. Tedlow Anthony Mayo Leonard A. Schlesinger Nitin Nohria David A. Moss Sophus A. Reinert Nancy F. Koehn Rosabeth M. Kanter... View Details
  • Web

Faculty - Race, Gender & Equity

Associate Professor at Harvard Business School. He researches and teaches entrepreneurship, exploring the biases and frictions that shape how founders and markets learn. His current research explores how... Anthony View Details
  • Web

Negotiation Course Online | HBS Online

diverse global network. 1 year, 5-9 hrs/week Apply by September 10th, Enroll by September 13 $15,000 (four installments of $3,750) Credential Leadership Principles Professors Joshua Margolis & View Details
  • December 2005 (Revised May 2014)
  • Case

Walt Disney and the 1941 Animators' Strike

By: Nitin Nohria, Anthony Mayo and Bridget Gurtler
Focuses on the leadership lessons drawn from the events precipitating the Animator's Strike of 1941, depicting the growing pains of a company that was as much formed and changed by American culture as American culture was formed and changed by it. The tale of Walt... View Details
Keywords: Business History; Leadership; Creativity; Culture; Business Strategy; Technology Adoption
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Nohria, Nitin, Anthony Mayo, and Bridget Gurtler. "Walt Disney and the 1941 Animators' Strike." Harvard Business School Case 406-076, December 2005. (Revised May 2014.)
  • Web

Health Care - Faculty & Research

in which agents recruited by a public health organization to sell condoms are randomly allocated to four groups. Agents in the control group are hired as volunteers, whereas agents in the three treatment groups receive, respectively, a... View Details
  • January 2006 (Revised July 2007)
  • Case

Juan Trippe and Pan American World Airways

By: Nitin Nohria, Anthony Mayo and Mark Rennella
A fascination with flight and a forceful personality helped to create a market for air travel and shape the modern airline industry. Masterfully wielding his power and influence, Juan Trippe built Pan American Airways by combining bold moves and blind ambition. Across... View Details
Keywords: Decision Choices and Conditions; Leadership; Growth and Development Strategy; Industry Growth; Business and Government Relations; Power and Influence; Air Transportation; Air Transportation Industry; Travel Industry
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Nohria, Nitin, Anthony Mayo, and Mark Rennella. "Juan Trippe and Pan American World Airways." Harvard Business School Case 406-086, January 2006. (Revised July 2007.)
  • November 2008 (Revised January 2017)
  • Case

Maggie Lena Walker and the Independent Order of St. Luke

By: Anthony Mayo and Shandi Onise Smith
As America struggled to regain its balance in the aftermath of the American Civil War, Maggie Lena Walker did her best to actively effect change by finding solutions to the social and economic problems facing blacks and especially black women. Taking charge of the... View Details
Keywords: Organizational Change and Adaptation; Leading Change; Ethnicity; Race; Social Entrepreneurship; Personal Development and Career; Welfare; Business and Community Relations; Gender; Banks and Banking
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Mayo, Anthony, and Shandi Onise Smith. "Maggie Lena Walker and the Independent Order of St. Luke." Harvard Business School Case 409-057, November 2008. (Revised January 2017.)
  • Web

Winners & Runners-Up | New Venture Competition

lowest prices online and free 24 hour delivery. We're changing the lives of Brazilian moms one click at a time! MyTeksi Anthony Tan Hooi Ling Tan Adeline Chan Business Track Runner-Up MyTeksi has the vision of revamping the Malaysian taxi... View Details
  • August 2011 (Revised November 2012)
  • Case

Michael Lester at Lachlan Consulting

By: Anthony J. Mayo and Joshua D. Margolis
Michael Lester, a consultant with Lachlan, was frustrated by his client's unwillingness to provide key data for an important presentation. Lester must decide how best to confront Nadine Robert, his client, knowing that his personal success and the reputation of his... View Details
Keywords: Outcome or Result; Training; Customer Focus and Relationships; Interpersonal Communication; Success; Reputation
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Mayo, Anthony J., and Joshua D. Margolis. "Michael Lester at Lachlan Consulting." Harvard Business School Case 412-041, August 2011. (Revised November 2012.)
  • November 2006 (Revised May 2014)
  • Case

Li Ka-Shing and the Growth of Cheung Kong

By: Nitin Nohria, Anthony J. Mayo and Mark Benson
Events in the history of Cheung Kong's growth reveal how Li Ka-Shing applied his skills as a "first-class noticer" to complex political and socioeconomic environments. While Li's determination to succeed is legendary, so are his skills in reading and responding to the... View Details
Keywords: Mergers and Acquisitions; Competency and Skills; Decision Choices and Conditions; Investment Portfolio; Business History; Leadership; Personal Development and Career; Hong Kong
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Nohria, Nitin, Anthony J. Mayo, and Mark Benson. "Li Ka-Shing and the Growth of Cheung Kong." Harvard Business School Case 407-062, November 2006. (Revised May 2014.)
  • Web

Organizational Leadership Course | HBS Online

Leadership Principles Professors Joshua Margolis & Anthony Mayo Learn to bring out the best in others by applying and adapting your leadership style and managing the conditions... View Details
  • August 2011 (Revised November 2012)
  • Case

Ramesh Patel at Aragon Entertainment Limited

By: Anthony J. Mayo and Joshua D. Margolis
Ramesh Patel, a high potential employee, was excited to be named to the company's New Horizons Board, a select team responsible for producing recommendations for new products or line extensions for Aragon Entertainment. Patel's co-worker and friend, Jeremy Gibson was... View Details
Keywords: Groups and Teams; Conflict and Resolution; Conflict Management; Interpersonal Communication; Spoken Communication; Communication Intention and Meaning; Jobs and Positions; Performance; Entertainment and Recreation Industry
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Mayo, Anthony J., and Joshua D. Margolis. "Ramesh Patel at Aragon Entertainment Limited." Harvard Business School Case 412-042, August 2011. (Revised November 2012.)
  • August 2011 (Revised November 2012)
  • Case

Mary Griffin at Derby Foods

By: Anthony J. Mayo and Joshua D. Margolis
Mary Griffin, Vice President of Consumer Products, must provide feedback to one of her direct reports, Simon York. York is a strong performer, but he has displayed some poor interpersonal skills in the manner in which he interacts with his team and the production... View Details
Keywords: Outcome or Result; Training; Interpersonal Communication; Labor and Management Relations; Management Skills; Management Style; Management Teams; Managerial Roles
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Mayo, Anthony J., and Joshua D. Margolis. "Mary Griffin at Derby Foods." Harvard Business School Case 412-040, August 2011. (Revised November 2012.)
  • Web

AASU50 - Alumni

Awarded W.E.B. Du Bois Medals Invocation, by Laura Morgan Roberts Spheres of Influence: A Portrait of Black MBA Program Alumni (HBS Research Findings) Spheres of Influence: A Portrait of Black MBA Program Alumni (Tony View Details
  • September 2017 (Revised June 2019)
  • Case

Dianrong: Marketplace Lending, Blockchain, and 'The New Finance' in China

By: Christopher J. Malloy, Lauren H. Cohen and Anthony K. Woo
This case examines the strategic positioning of Dianrong, one of the largest online peer-to-peer (P2P) lending platforms in China, in its attempt to become a foundational player in the expansion of the FinTech sector in Asia. Dianrong had recently announced the... View Details
Keywords: Financing and Loans; Internet and the Web; Supply Chain; Finance; Innovation and Invention; Competition; Product Positioning; Strategy; Financial Services Industry; China
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Malloy, Christopher J., Lauren H. Cohen, and Anthony K. Woo. "Dianrong: Marketplace Lending, Blockchain, and 'The New Finance' in China." Harvard Business School Case 218-043, September 2017. (Revised June 2019.)
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