by Anne Kavanagh - Publications - Faculty & Research

10 Jul 2007
What Do You Think?

How Much of Leadership Is About Control, Delegation, or Theater?

excites, and pushes the team or, you could say, choreographs an output that (moves) the company towards the vision." The mix of control, delegation, and theater employed by successful leaders depends on the timing and circumstances... View Details

Keywords: by Jim Heskett

19 Dec 2023
Research & Ideas

The 10 Most Popular Articles of 2023

BalanceYounger workers are rejecting the idea of sticking with one employer for the long haul and are instead finding happiness by job-hopping and creating dramatically different boundaries with work. In a new book, Christina M. Wallace... View Details

Keywords: by Danielle Kost

07 Apr 2022
Research & Ideas

Giving Back: Consumers Care More About How Companies Donate Than How Much

the winner, but many consumers would choose Target, the research suggests. "People's perception is that brands that sacrifice relatively more of their earnings seem more generous." The findings come as many companies—reassured by a... View Details

Keywords: by Pamela Reynolds

20 Apr 2011
Research & Ideas

Blind Spots: We’re Not as Ethical as We Think

of the trap is the subject of the new book, Blind Spots: Why We Fail to Do What's Right and What to Do about It, by Max H. Bazerman, a professor at Harvard Business School, and Ann E. Tenbrunsel, a professor... View Details

Keywords: by Sean Silverthorne

21 Nov 2005
Research & Ideas

The Geography of Corporate Giving

Academy of Management Review, HBS professor Christopher Marquis and coauthors Gerald Davis and Mary Ann Glynn develop a framework for understanding an important aspect of this issue: how social and governmental forces in local communities... View Details

Keywords: by Sean Silverthorne

24 Apr 2017
Op-Ed

Op-Ed: Courage: The Defining Characteristic of Great Leaders

Unilever Sustainable Living Plan with well-defined metrics the following year. Polman’s efforts in his first eight years returned 214 percent to Unilever shareholders. Nevertheless, Kraft Heinz, owned by Brazilian private equity firm 3G,... View Details

Keywords: by Bill George; Auto; Food & Beverage

05 Jul 2012
What Do You Think?

Why Is Trust So Hard to Achieve in Management?

that lead to damaged trust may well be "plans and intentions (that are) overtaken by circumstances beyond control." There were even more suggestions about what to do about the trust deficit, other than just making sure that all... View Details

Keywords: by James Heskett

October 17, 2023
Article

10 Emotions That Are Undervalued in the Workplace

By: Frances X. Frei and Anne Morriss

In their new book, Move Fast and Fix Things, Frances Frei and Anne Morriss outline five strategies to help leaders tackle their hardest problems and quickly make change. Their fourth strategy is about telling a compelling story about the change you need to... View Details

Keywords: Emotions; Organizational Change and Adaptation; Business or Company Management; Leading Change

07 Aug 2018
First Look

New Research and Ideas, August 8, 2018

https://www.hbs.edu/faculty/Pages/item.aspx?num=53835 July–August 2018 Journal of Healthcare Management Using Time-Driven Activity-Based Costing to Model the Costs of Various Process-Improvement Strategies in Acute Pain Management By: Popat, Keyuri, Kelly View Details

Keywords: by Sean Silverthorne

30 Jul 2018
Research & Ideas

Why Ethical People Become Unethical Negotiators

PeopleImages Convicted stockbroker Bernie Madoff knew exactly what he was doing when he stole billions from clients, yet the financial advisor didn’t pull off the biggest Ponzi scheme in the United States by himself. He had the help of... View Details

Keywords: by Dina Gerdeman

20 Oct 2010
Op-Ed

Export Competitiveness: Reversing the Logic

Editor's Note: Christian Ketels wrote this paper for the World Bank's Development Debate, "What Do We Mean by Export Competitiveness and How Do Countries Achieve it in an Uncertain World?" held March 29, 2010. Ketels is... View Details

Keywords: by Christian Ketels

05 May 2011
What Do You Think?

How Ethical Can We Be?

happen," noting also that " it is a heck of a job to keep staying aware " Vasudev Das suggests that words of Krishna are appropriate here, to wit: "whatever action a great man performs, common men follow; and whatever standards he sets View Details

Keywords: by Jim Heskett

August 2014 (Revised October 2014)
Case

Beyoncé

By: Anita Elberse and Stacie Smith

In December 2013, music superstar Beyoncé is about to surprise her fans with the release of her self-titled album. The team at her company Parkwood Entertainment, which general manager Lee Anne Callahan-Longo described as "a management, music, and production company... View Details

Keywords: Marketing; Beyoncé; Internet and the Web; Music Entertainment; Distribution Channels; Product Launch; Music Industry

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2023
Book

Move Fast and Fix Things: The Trusted Leader's Guide to Solving Hard Problems

By: Frances X. Frei and Anne Morriss

Speed has gotten a bad name in business, much of it deserved. When Facebook made "Move fast and break things" an informal company motto, it fueled a widely held belief that we can either make progress or take care of people, one or the other. That a certain amount of... View Details

Keywords: Leading Change; Performance Improvement; Problems and Challenges; Organizational Change and Adaptation; Organizational Culture

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30 Jun 2021
In Practice

The Harvard Business School Faculty Summer Reader 2021

Indeed, the book I co-wrote with Marco Iansiti, Competing in the Age of AI, is partially inspired by the writings of Iain Banks and the (so amazing) Culture series, Ann Leckie and the Ancillary Justice... View Details

Keywords: by Kathryn Haviland

25 Jun 2007
Research & Ideas

HBS Cases: Beauty Entrepreneur Madam Walker

By 1910, however, with the new name Madam C.J. Walker, Breedlove had accrued a sizable fortune and considerable influence. This daughter of adversity was now well known and respected among the nation's African Americans as a savvy... View Details

Keywords: by Martha Lagace; Beauty & Cosmetics

11 Mar 2001
Research & Ideas

Digital Designs on the Inner City

for the creation of jobs and wealth among urban families. Moderator Randall Pinkett of M.I.T. Laboratory Anne Habiby, executive vice president of the Initiative for a Competitive Inner City, a national nonprofit founded View Details

Keywords: by Dina Gerdeman

28 Apr 2003
Research & Ideas

Supply Chain Risk: Deal With It

Back in the early 1990s, managers of U.S. companies were justifiably proud of the well-oiled machines they'd made of their supply chains. Over the previous fifteen to twenty years, they'd wrung costs from the mechanisms and processes by... View Details

Keywords: by David Stauffer

13 Oct 2009
Research & Ideas

7 Lessons for Navigating the Storm

It is tough to think positively in a crisis. Yet one overarching lesson in a new book by HBS professor Bill George, 7 Lessons for Leading in Crisis (Jossey-Bass), is exactly that: See crisis as a chance to develop and enhance your... View Details

Keywords: by Martha Lagace

May 2022 (Revised June 2024)
Case

LOOP: Driving Change in Auto Insurance Pricing

By: Elie Ofek and Alicia Dadlani

John Henry and Carey Anne Nadeau, co-founders and co-CEOs of LOOP, an insurtech startup based in Austin, Texas, were on a mission to modernize the archaic $250 billion automobile insurance market. They sought to create equitably priced insurance by eliminating pricing... View Details

Keywords: AI and Machine Learning; Technological Innovation; Equality and Inequality; Prejudice and Bias; Growth and Development Strategy; Customer Relationship Management; Price; Insurance Industry; Financial Services Industry

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