bureaucracy - Publications - Faculty & Research

27 Feb 2017
Research & Ideas

Reputation is Vital to Survival in Turbulent Markets

Khanna: There are many reasons why you can have the rug pulled out from under your feet in developing countries. You have capricious behavior on the parts of opportunistic people, if there are no checks and balances to prevent them from behaving in that way. You might... View Details

Keywords: by Sean Silverthorne

27 Oct 2002
Research & Ideas

Want a Happy Customer? Coordinate Sales and Marketing

bloated bureaucracy and constipated decision-making. Clearly dysfunctional activities,even in fun, such as a sales vs. marketing golf tournament at the national sales meeting, are to be discouraged.— Benson Shapiro Information technology... View Details

Keywords: by Benson Shapiro

26 May 2003
Research & Ideas

When Silence Spells Trouble at Work

employees in organizations ranging from small businesses to Fortune 500 corporations to government bureaucracies reveal that silence can exact a high psychological price on individuals, generating feelings of humiliation, pernicious... View Details

Keywords: by Leslie A. Perlow

06 Aug 2012
Research & Ideas

Strategic Intelligence: Adapt or Die

behavior. There is interesting research that humans are able to self-organize and become very effective without formal bureaucracy in units of up to 100 to 150 people. If you can create components and then effectively create bridges... View Details

Keywords: by Michael Blanding

27 Mar 2005
Research & Ideas

Should I Pay the Bribe?

been more salient than others. I've been surprised by how little progress we have made with the standard economic model of incentives (to fight corruption). For example, I don't think we could have predicted the little use we have for strategies that would pay high... View Details

Keywords: by Cynthia D. Churchwell

10 Jul 2000
Research & Ideas

Entrepreneurship in Europe

overcome the different bureaucracies we find in different countries," said Krone. "This sort of business has to be reconstructed in Europe according to the development of the markets and the new economy. "If we're not... View Details

Keywords: by Kenneth Liss

05 Nov 2013
First Look

First Look: November 5

board bureaucracy in China. Dissent is more likely to occur when the board chair who appointed the independent director has left the board. Dissent also tends to occur at the end of board "games," defined as a 60-day window... View Details

Keywords: Sean Silverthorne

30 Apr 2012
Research & Ideas

India’s Ambitious National Identification Program

and people in the bureaucracy and government sometimes look askance at the private sector, believing them to be pursuing purely private gain." Nilekani is intent on keeping the UIDAI organization lean and mean, taking in only about... View Details

Keywords: by Dina Gerdeman

03 Feb 2009
First Look

First Look: February 3, 2009

most densely populated areas in the world. The slum's living conditions are abysmal by Western standards and gets little to no support from the local government due to the entrenched bureaucracy that has seemingly misaligned interests in... View Details

Keywords: Martha Lagace

20 Jan 2017
Research & Ideas

Here’s How Businessman Trump Is Likely to Approach the Presidency

leadership style to “drain the swamp” of the Washington bureaucracy and deliver results for the American people. The United States is not a company, of course, and its citizens are not employees, but voters still were drawn to his... View Details

Keywords: by Christina Pazzanese

17 Oct 2007
Research & Ideas

Why Global Brands Work

bureaucracy in which regional managers exaggerate the need for local adaptations to defend their turf; and a deteriorating market share, financial performance, and stock price. Fords worldwide should have a common look, feel, and brand... View Details

Keywords: by John A. Quelch; Auto

01 Dec 2011
What Do You Think?

Thinking Slow: An Argument for Bureaucracy?

decision. Good leaders know when to think slow. All of us need mechanisms for helping us to know. Some elements of bureaucracy can be included among the devices. But, as Ganesh Ramakrishnan said, " we probably (need) to enrich the... View Details

Keywords: by James Heskett

25 Feb 2002
Research & Ideas

MNCs in Asia: Investing in the Future

circumstances," said Howson. "In China, regulators and shareholders are one and the same, but they're slowly separating. There's still some confusion of roles as to how privatized firms are supposed to act." "It's important to have a good joint... View Details

Keywords: by Julia Hanna

16 Apr 2001
Research & Ideas

Depression or Euphoria? Navigating the Market’s Mood Swings

success. You try to enshrine your success. You build up bureaucratic processes to make sure you do things the same way next time," he said, adding that bureaucracy is the enemy of small companies that need to change quickly. Small... View Details

Keywords: by Carrie Levine

01 Jul 2002
Research & Ideas

What it Takes to Lead Through Turmoil

whether individuals could make a difference in laggard companies. She said one effective strategy for individuals is to back initiatives inside the company—everything from guest speakers to building prototype products—which raise the general education level. No View Details

Keywords: by Sean Silverthorne

02 Feb 2004
What Do You Think?

Leadership: A Matter of Sustaining or Eliminating Groupthink?

especially true if groupthink may in some ways be a means to a worthy end. In Moses' case, he would brook no contrary ideas in amassing the power needed to fight bureaucracy and red tape while he built parks and bridges that were the envy... View Details

Keywords: by James Heskett

22 Apr 2015
Op-Ed

Reforming Greece: Myths and Truths

plus side of the ledger, tariff rates declined, leading to more competition and forcing Greek companies to compete internationally. Reducing bureaucracy also helped: time to export decreased from 20 to 16 days, according to the World... View Details

Keywords: by George Serafeim

16 Jul 2024
Op-Ed

Corporate Boards Are Failing in Their No. 1 Duty

with Azure, acquiring LinkedIn in social media and Activision/Blizzard in gaming, and investing in OpenAI to gain control of ChatGPT. Equally important, he transformed the Microsoft culture from an arrogant bureaucracy into an empowered... View Details

Keywords: by Bill George

21 Mar 2017
First Look

First Look at New Research, March 21

India's economic prospects looked bright for a developing country—it had a well-trained government bureaucracy bequeathed by the British, a secure legal system, national railroads, and more advanced industry than, for example, China. Why... View Details