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(635)
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- Faculty Publications (184)
Show Results For
- All HBS Web
(635)
- People (1)
- News (238)
- Research (318)
- Multimedia (13)
- Faculty Publications (184)
- 2024
- Working Paper
Lessons from an App Update at Replika AI: Identity Discontinuity in Human-AI Relationships
By: Julian De Freitas, Noah Castelo, Ahmet Uğuralp and Zeliha Uğuralp
Can consumers form deep emotional bonds with AI and be vested in AI identities over time? We
leverage a natural app-update event at Replika AI, a popular US-based AI companion, to shed
light on these questions. We find that customers feel closer to their AI companion... View Details
De Freitas, Julian, Noah Castelo, Ahmet Uğuralp, and Zeliha Uğuralp. "Lessons from an App Update at Replika AI: Identity Discontinuity in Human-AI Relationships." Harvard Business School Working Paper, No. 25-018, October 2024. (Revised December 2024.)
- July 3, 2020
- Article
Delivery Apps Need to Start Treating Suppliers As Partners
By: Scott Duke Kominers and Ian Macomber
Home delivery has shifted from a luxury service aimed at young urban professionals to a core part of many businesses, which is used by almost everyone. That upheaval has strained capacity of many delivery services and changed how they relate to the suppliers that they... View Details
Keywords: Service Delivery; Supply Chain; Performance Capacity; Performance Efficiency; Entrepreneurship
Kominers, Scott Duke, and Ian Macomber. "Delivery Apps Need to Start Treating Suppliers As Partners." Harvard Business Review (website) (July 3, 2020).
- 06 Jul 2016
- News
The UX Secret That Will Ruin Apps For You
- 16 Dec 2015
- News
What Most Entrepreneurs Don't Know About App Development
- 23 Nov 2014
- News
Brewing Your Own Beer, With Help From an App
- 14 Jan 2019
- News
Alumni-founded Car Maintenance App Yoshi Launches in 20th Market
- 16 Feb 2024
- Research & Ideas
As AI Upends Recruiting, Job Seekers Need a Waze App for Careers
becoming more important at all levels of the labor force as we move from a more mechanical engineering, manufacturing economy to a post-industrial society. Retaining and cultivating those skills as part of learning on the job is becoming more important than ever.” Waze... View Details
- July 2023
- Teaching Note
Hello Heart: The Next Generation of Chronic Disease Management Apps
By: Ariel Dora Stern and Kumba Sennaar
Teaching Note for HBS Case No. 622-061. View Details
Why Apps for Managing Chronic Disease Haven't Been Widely Used, and How to Fix It
While chronic disease management (CDM) apps have had some initial success, they have not yet lived up to their potential. This shortcoming is not due to the technologies, which are quite impressive; the problem is the incentives and institutions of the delivery system... View Details
- 18 Nov 2022
- News
Twitter Users Fear App Shutdown After Hundreds Of Employees Quit
- 10 Apr 2018
- News
'More than 600 apps had access to my iPhone data'
- 09 Jan 2015
- News
5 Tips To Launch Your Mobile App On The Right Foot
- 01 Oct 2015
- News
A Lifesaving Smartphone App Inspired by a Brush With Tragedy
- 06 Dec 2018
- News
These apps can help cut the time you squander on your phone
- Article
Assessing the Food and Drug Administration's Risk-Based Framework for Software Precertification with Top Health Apps in the United States: Quality Improvement Study
By: Noy Alon, Ariel Dora Stern and John Torous
BACKGROUND: As the development of mobile health apps continues to accelerate, the need to implement a framework that can standardize categorizing these apps to allow for efficient, yet robust regulation grows. However, regulators and researchers are faced with numerous... View Details
Keywords: Mobile Health; Smartphone; Food And Drug Administration; Risk-based Framework; Health Care and Treatment; Mobile and Wireless Technology; Applications and Software; Framework
Alon, Noy, Ariel Dora Stern, and John Torous. "Assessing the Food and Drug Administration's Risk-Based Framework for Software Precertification with Top Health Apps in the United States: Quality Improvement Study." JMIR mHealth and uHealth 8, no. 10 (October 2020).