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  • All HBS Web  (2,287)
    • People  (15)
    • News  (744)
    • Research  (674)
    • Events  (5)
    • Multimedia  (106)
  • Faculty Publications  (248)
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  • Article

The Errors of Experts: When Expertise Hinders Effective Provision and Seeking of Advice and Feedback

By: Ting Zhang, Kelly Harrington and Elad Sherf
To be effective, experts need to simultaneously develop others (i.e. provide advice and feedback to novices) and advance their own learning (i.e. seek and incorporate advice and feedback from others). However, expertise, and the state of efficacy associated with it,... View Details
Keywords: Expertise; Self-efficacy; Feedback; Perspective Taking; Cognitive Entrenchment; Interpersonal Communication
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Zhang, Ting, Kelly Harrington, and Elad Sherf. "The Errors of Experts: When Expertise Hinders Effective Provision and Seeking of Advice and Feedback." Current Opinion in Psychology 43 (February 2022): 91–95.
  • 2006
  • Working Paper

Do We Listen to Advice Just Because We Paid for It? The Impact of Cost of Advice on Its Use

By: Francesca Gino
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Gino, Francesca. "Do We Listen to Advice Just Because We Paid for It? The Impact of Cost of Advice on Its Use." Harvard Business School Working Paper, No. 05-017, February 2006. (Under Review.)
  • 04 Oct 2024
  • In Practice

Research-Based Advice for the Seasonally Overwhelmed and Schedule Challenged

Stop multitasking. Budget your time. Put down your phone. From juggling your family’s personal commitments to urgent work projects, the start of a new academic year can bring seasonal overwhelm. But it can also offer an opportunity to reflect: How to do things better,... View Details
Keywords: by Rachel Layne
  • August 2024
  • Article

Heuristics on Call: The Impact of Mobile-Phone-Based Business-Management Advice

By: Shawn Cole, Mukta Joshi and Antoinette Schoar
There is growing evidence that business training for micro-entrepreneurs can be effective. However, in-person training can be expensive and imposes costs on the target beneficiaries. This paper presents the results of a two-site randomized evaluation of a light-touch,... View Details
Keywords: Training; Entrepreneurship; Mobile and Wireless Technology; India; Philippines
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Cole, Shawn, Mukta Joshi, and Antoinette Schoar. "Heuristics on Call: The Impact of Mobile-Phone-Based Business-Management Advice." World Bank Economic Review 38, no. 3 (August 2024): 580–597.
  • Article

Truncation Strategies in Matching Markets--In Search of Advice for Participants

By: A. E. Roth and U. G. Rothblum
Keywords: Strategy; Markets; Communication
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Roth, A. E., and U. G. Rothblum. "Truncation Strategies in Matching Markets--In Search of Advice for Participants." Econometrica 67, no. 1 (January 1999): 21–43.
  • 10 Sep 2024
  • Research & Ideas

What Happens When Business Owners Turn to ChatBots for Advice

of the study. "Already we’re seeing how generative AI can change people's lives." Businesses that were already financially stable used the AI-generated advice to produce measurable improvements, while struggling businesses ran into... View Details
Keywords: by Ben Rand
  • September 2021
  • Case

Tonya Thayer

By: David Fubini
Tonya Thayer, Senior Partner and leader of the Consumer Package Goods practice at Sinclair Consulting, must evaluate Alan Henderson, a Principal (junior) Partner and a key member within CPG, as the six-month update on his progress and development nears. While prior... View Details
Keywords: Advice Giving; Performance Review; Performance Evaluation; Personal Development and Career
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Fubini, David. "Tonya Thayer." Harvard Business School Case 422-022, September 2021.
  • 16 Dec 2015
  • Research & Ideas

Why ‘Sleep on It’ No Longer Sounds Like Great Advice

As the holidays approach, we’ll all experience the temptation to overspend on gifts for our loved ones (and maybe a little on ourselves). When faced with difficult decisions like whether to spend $199 on a knife set or a tool set, we may follow the age-old View Details
Keywords: by Michael Blanding; Retail
  • January 6, 2022
  • Article

How to Build a Life: Listen to Your Own Advice

By: Arthur C. Brooks
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Brooks, Arthur C. "How to Build a Life: Listen to Your Own Advice." The Atlantic (January 6, 2022).
  • August 1988 (Revised September 1995)
  • Background Note

Case Teaching at Harvard Business School: Some Advice for New Faculty

By: Lynda M. Applegate
Keywords: Teaching; Higher Education; Boston
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Applegate, Lynda M. "Case Teaching at Harvard Business School: Some Advice for New Faculty." Harvard Business School Background Note 189-062, August 1988. (Revised September 1995.)
  • 24 May 2022
  • Research & Ideas

Career Advice for Minorities and Women: Sharing Your Identity Can Open Doors

Past studies have bolstered the idea that marginalized groups might find more career opportunities if they downplay their identities. But women and minorities may actually benefit by explicitly mentioning their identities, at least when asking others for help,... View Details
Keywords: by Pamela Reynolds
  • 06 Jan 2021
  • Research & Ideas

Unexpected Exercise Advice for the Super Busy: Ditch the Rigid Routine

Months of binge watching, doom scrolling, home schooling, and stress eating have left many people more determined than ever to start a new fitness regimen in January. Even a global pandemic that is closing gyms and keeping people indoors won’t deter many from pursuing... View Details
Keywords: by Danielle Kost
  • 01 Nov 2024
  • In Practice

Layoffs Surging in a Strong Economy? Advice for Navigating Uncertain Times

From tech to media to management consulting firms, layoffs are back. Downsizing during a healthy economy can help lay the foundation for efficient growth or make space for new roles that harness newer technology, such as artificial intelligence. Companies such as... View Details
Keywords: by Rachel Layne; Technology; Information Technology
  • December 2022
  • Article

Kindness in Short Supply: Evidence for Inadequate Prosocial Input

By: Jennifer E. Abel, Preeti Vani, Nicole Abi-Esber, Hayley Blunden and Juliana Schroeder
In everyday life, people often have opportunities to improve others’ lives, whether offering well-intentioned advice or complimenting someone on a job well done. These are opportunities to provide “prosocial input” (information intended to benefit others), including... View Details
Keywords: Prosocial Input; Gratitude; Feedback; Advice; Behavior; Interpersonal Communication
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Abel, Jennifer E., Preeti Vani, Nicole Abi-Esber, Hayley Blunden, and Juliana Schroeder. "Kindness in Short Supply: Evidence for Inadequate Prosocial Input." Art. 101458. Current Opinion in Psychology 48 (December 2022).
  • 2018
  • Working Paper

Algorithm Appreciation: People Prefer Algorithmic to Human Judgment

By: Jennifer M. Logg, Julia A. Minson and Don A. Moore
Even though computational algorithms often outperform human judgment, received wisdom suggests that people may be skeptical of relying on them (Dawes, 1979). Counter to this notion, results from six experiments show that lay people adhere more to advice when they think... View Details
Keywords: Algorithms; Accuracy; Advice Taking; Forecasting; Theory Of Machine; Mathematical Methods; Decision Making; Forecasting and Prediction; Trust
Citation
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Logg, Jennifer M., Julia A. Minson, and Don A. Moore. "Algorithm Appreciation: People Prefer Algorithmic to Human Judgment." Harvard Business School Working Paper, No. 17-086, March 2017. (Revised April 2018.)
  • 12 Sep 2023
  • Book

Successful, But Still Feel Empty? A Happiness Scholar and Oprah Have Advice for You

The path to becoming the very best leader—or the very best anything, really—is to become “the greatest CEO in the world of yourself, incorporated,” says Harvard Business School professor Arthur Brooks. Understanding your emotions, and how to take control of them to... View Details
Keywords: by Avery Forman
  • 10 Jan 2023
  • Op-Ed

Time to Move On? Career Advice for Entrepreneurs Preparing for the Next Stage

Over the past year, I have watched several firms going through periods of transition. Some have been cofounders who realized that it was time for a more experienced leader to take their business to the next level. Some were just ready for something new. Others have... View Details
Keywords: by Julia Austin
  • 17 Sep 2024
  • Research & Ideas

Advice for the New CEO: Talk to Your Employees Early and Often

communication inside the company is such an important aspect of that transition,” says Sadun, who provides advice for avoiding communication shutdowns. Sadun, the Charles E. Wilson Professor of Business Administration at HBS, conducted... View Details
Keywords: by Ami Albernaz
  • May 18, 2023
  • Article

How to Build a Life: The Only Career Advice You’ll Ever Need

By: Arthur C. Brooks
Citation
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Brooks, Arthur C. "How to Build a Life: The Only Career Advice You’ll Ever Need." The Atlantic (May 18, 2023).
  • Article

Blinded by Anger or Feeling the Love: How Emotions Influence Advice Taking

By: F. Gino and M. E. Schweitzer
Citation
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Gino, F., and M. E. Schweitzer. "Blinded by Anger or Feeling the Love: How Emotions Influence Advice Taking." Journal of Applied Psychology 93, no. 5 (September 2008): 1165–1173.
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